The property is located near Mall Road and railway station, making it easily accessible. The rooms are clean and well-maintained with beautiful mountain views. The staff is polite, helpful and cooperative. The complimentary breakfast is tasty. However, some guests have mentioned that the rooms are small and the property is not easily accessible by vehicle. Some guests have also complained about slow service, poor quality toiletries, and average food. Overall, it's a budget-friendly option for a pleasant stay in Shimla.