The property is located on Rajpur Road, near Pacific Mall, making it a convenient location for travelers. However, guests have reported issues with cleanliness, broken amenities, and unpleasant smells in the rooms. Some guests also complained about the limited breakfast menu and poor service from staff. On the positive side, some guests enjoyed the mountain view rooms and found the staff to be polite and cooperative. Overall, the property has mixed reviews with both positive and negative aspects.