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Review Of Treebo Windsor Heights0123401234

Elk Hill, Ooty | 2.9 km drive to Government Rose Garden

    User Rating & Reviews

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    3.9
    Very Good

    211 Ratings, 106 Reviews

    excellent
    36%
    very good
    27%
    average
    24%
    poor
    8%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 3
    • 4
    • 5
    • 4
    • 5
    • 5
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness3.8
    • Food3.3
    • Value For Money3.3
    • Facilities3.4
    • Child Friendliness3.8
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    Reviews Summary

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    Guests appreciate the warm hospitality and cleanliness of this property. The gorgeous mountain views and serene surroundings create a peaceful retreat. The staff is noted for being friendly and responsive, adding to the overall pleasant experience. While breakfast options may be limited, the quality is still acknowledged as good. The property's location is great for enjoying nature, though the approach road can be tricky.

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    Positive first
    3.0

    Ok-Ok

    robin j.family with 1 kid

    First of all before booking you have to know that Treeboo is a third party in between make my trip and the hotel, and Windsor heights is the exact name of hotel. I had wasted a lot time searching the property location with my two year old child and aged parents as the contact no. provided from mmt was connecting to a auto reply customer service contact no. which we will never get a direct point to ask the location or details of the property. I had arrived ooty in toy train parking my car in Mettupalayam railway station so that I tried to get cab or auto but unable to tell them the exact location. ( Drivers will deny even if you are about to guide them with google map,as most of the time map will make reroutings) however, The property location is nice as ut is in top of a hill where you will get little difficult to take your car uphills as the roads to hotel is not good. Especially there is a turn with large gutters at the end of roads where your car will not climb if you are not familiar in climbing rumble roads. Also please note to take the mountain view rooms otherwise the view is not that much worthy. Even though the room size is comparatively small, the ambience is nice. Bathrooms are conjested and built in very old model. Food you will not get that much variety but its adjustable. staffs are nice and parking space under building is not that much because if you are coming late night you have to park in the road front of hotel.overall it was an average stay.

    Travel Month: Oct 2025

    Room: Deluxe Room

    Treebo Windsor Heights has replied on Tue Oct 14 12:27:29 IST 2025

    Dear Robin Jose, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    4.0

    Good Stay

    nikhath k.family with 1 kid

    Breakfast experience was very bad and in house restaurant they took to much time to prepare the food

    Travel Month: Oct 2025

    Room: Deluxe Room

    Treebo Windsor Heights has replied on Thu Oct 09 13:58:20 IST 2025

    Dear Nikhath Khanum, Thank you for choosing us and taking out time to share your valuable feedback. We will definitely put in our best efforts to improve the food experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    syed.family

    excellent stay with nice staff and hygienic food, superb outside view with lush greenery and best scenic balconye

    Travel Month: Sep 2025

    Room: Deluxe Room

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    Treebo Windsor Heights has replied on Thu Oct 09 13:57:51 IST 2025

    Dear Syed Jahangir, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and the food. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Good stay!

    puja c.group

    While i got it a little pricey because of long weekend, the stay was amazing. Staff is very friendly, the hotel is kept clean. Breakfast is hygienic. Food is hot and fresh and views are amazing!

    Travel Month: Aug 2025

    Room: Economy Room

    Treebo Windsor Heights has replied on Fri Aug 22 14:21:38 IST 2025

    Dear Puja Chanchlani, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and the food. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    great stay!!

    cayson g.family

    Comfortable stay with clean rooms and friendly staff. Great location, decent amenities, and good value for money. Would definitely consider staying here again!

    Travel Month: Jul 2025

    Room: Economy Room

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    Treebo Windsor Heights has replied on Tue Jul 29 13:03:44 IST 2025

    Dear Cayson Gomes, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures

    4.0

    Wonderful Stay at Treebo Windsor Heights, Ooty! ⭐⭐⭐⭐

    muhammed f.couple

    I recently stayed at Treebo Windsor Heights in Ooty for 6 days and had a pleasant experience. I had booked the room 10 days in advance via MakeMyTrip, and thanks to early booking and seasonal discounts, I got it at a reasonable price. The property is well-maintained, clean, and located in a peaceful area—perfect for a relaxing vacation in the hills. The room was spacious, neat, and equipped with all essential amenities. The complimentary breakfast was a real highlight—fresh, delicious, and with a good variety each day. The staff were courteous, friendly, and always ready to help. Room service was prompt and efficient—never had to wait long for anything I requested. The housekeeping team also did a great job in maintaining cleanliness throughout the stay. What I really appreciated: • Value for money considering the quality of service and accommodation • Calm and scenic location yet easily accessible to Ooty town and attractions • Fast check-in and check-out process • Hot water available 24/7, which is a big plus in a hill station Overall, I had a comfortable and hassle-free stay. I’d highly recommend Treebo Windsor Heights to anyone planning a trip to Ooty. I’ll definitely consider staying here again on my next visit!

    Travel Month: Jul 2025 (6-Night Stay)

    Room: Economy Room

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    Treebo Windsor Heights has replied on Fri Aug 08 16:11:28 IST 2025

    Dear Muhammed Faiz, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures

    3.0

    Average Stay

    priya k.

    It was overall good experience but there were few things which needs to get improved in treebo windsor heights 1. Rooms mentioned was not up to date as 2 of them are spacious and one are provided small. 2. Landline phone was not working properly 3. Bathroom amenities was not up to the mark. 4. Overall it's nice but they need to make sure to make available the room at the time of reach so that nobody will get small room after giving full money for deluxe .

    Travel Month: Jun 2025

    Room: Deluxe Room

    Treebo Windsor Heights has replied on Sun Jun 29 14:25:13 IST 2025

    Dear Priya Kumari, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    k s.family

    Rooms maintained very hygienic and clean Staff was always available whenever required. Food is very good in the inhouse restaurant.

    Travel Month: Jun 2025

    Room: Deluxe Room

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    Treebo Windsor Heights has replied on Thu Jun 19 19:19:40 IST 2025

    Dear K Srikanth, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    sonia a.family

    Cleanliness is up to mark. view was Good. Limited food items in breakfast but quality is good. Far away from city, enjoy nature peaceful.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Treebo Windsor Heights has replied on Thu Jun 19 19:18:52 IST 2025

    Dear Sonia Arora, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a good stay. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    3.0

    Nice stay but little bit expensive

    mr. p.family with 2 kids

    We stayed at Hotel Treebo Windsor, Ooty for one night. The approach road to the property is quite narrow, which is understandable given the hilly terrain. The room was clean, comfortable, and spacious enough for two adults and a child. We had booked a mountain-view room, and the view in the morning was absolutely breathtaking. Opening the window to that serene landscape instantly made us feel relaxed and refreshed. The hotel staff were courteous and responsive to our requests, which added to the positive experience. However, the breakfast management left much to be desired. Due to staff shortage, most of the food items were finished, and we had to wait nearly 30 minutes for refills. This delay unfortunately affected our travel schedule, although the food was tasty once served. In the evening, the hotel also arranged a bonfire, which we thoroughly enjoyed. Overall, while we had a pleasant stay, the room rate felt a bit expensive considering it was just a one-night stopover and we checked out the next morning.

    Travel Month: May 2025

    Room: Deluxe Room

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    Treebo Windsor Heights has replied on Tue Jun 03 19:05:05 IST 2025

    Dear Pradeep Goyal, Thank you for choosing to stay at Treebo, and for taking the time to share such a detailed review. We're delighted to hear that you enjoyed the clean and comfortable room, the stunning mountain views, and the bonfire experience. It's also heartening to know that our staff's courtesy added to your overall satisfaction. We sincerely apologize for the inconvenience caused during breakfast. We understand how important timely service is, especially when guests have travel plans, and we’re actively working to resolve staffing issues to ensure a smoother experience going forward. Your feedback about the room rate has also been noted and will be considered as we continually evaluate our offerings and pricing. Thank you once again for your valuable insights. We hope to welcome you back for a longer and even more enjoyable stay in the future. Best Wishes, Treebo Hospitality Ventures

    5.0

    ooty's best budget hotel

    vishal s.family with 1 kid

    I recently had the pleasure of staying at **Hotel Treebo Windsor, Ooty**, and it was an experience I won't forget anytime soon. From the moment we arrived, the staff welcomed us with genuine warmth and politeness, making us feel right at home. Their attentiveness and helpful nature truly stood out and enhanced our stay. The hotel is perfectly situated, offering an **awesome view** of the surrounding hills and lush greenery. Waking up to the scenic landscape was both refreshing and peaceful — a treat for anyone looking to escape the city's chaos. The **relaxing environment** of the property, combined with Ooty's cool weather, made it an ideal getaway for us to unwind and recharge. The **food was another highlight** — fresh, delicious, and served with care. Whether it was breakfast or dinner, every meal was satisfying and full of flavor. They also catered to our preferences without hesitation, which was a big plus. One of the unexpected but delightful surprises was the **bonfire arranged every night**. It was a great opportunity to gather around with other guests, enjoy the warmth, share stories, and truly soak in the holiday spirit. It added a special charm to our evenings and made our stay even more memorable. Overall, Treebo Windsor in Ooty offers a perfect blend of comfort, beauty, and hospitality. If you're planning a peaceful retreat with scenic views, great food, and warm service, I highly recommend this place. It's an experience well worth having.

    Travel Month: May 2025

    Room: Deluxe Room|Economy Room

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    Treebo Windsor Heights has replied on Mon May 19 19:26:47 IST 2025

    Dear Vishal Sharma, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Thank you for appreciating various aspects of your stay that you enjoyed. Guests such as yourself are the true inspiration behind our philosophy towards hospitality. Our effort remains to continuously engage in guest satisfaction and service excellence. I have shared your feedback with the entire team and they are humbled by your praise and recognition. Please give us a heads-up the next time you're in town. We will be thrilled to host you again. Best Wishes, Treebo Hospitality Ventures

    1.0

    Terrible Stay

    ganesh b.family

    Not worthy, room spaces are very small, there was no water on first day stay because of that we lost entire day, and very high price for this , and food is worst , I don’t konw how this hotel got 3* rating .

    Travel Month: May 2025

    Room: Economy Room

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    Treebo Windsor Heights has replied on Tue May 13 15:44:45 IST 2025

    Dear Ganesh Bejawada, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    5.0

    superb vie

    abdullah f.family

    great hospitality cleanliness great location thankyou for giving us a memorable stay at an affordable price.

    Travel Month: Apr 2025

    Room: Economy Room

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    Treebo Windsor Heights has replied on Thu Apr 17 16:50:19 IST 2025

    Dear Abdullah Faizy, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We are glad that you found the location convenient. We look forward to welcoming you again. Best Wishes, Treebo Hotels

    1.0

    Terrible Stay

    rijesh c.family with 2 kids

    Power supply frequent interrupt.

    Travel Month: Apr 2025

    Room: Economy Room

    Treebo Windsor Heights has replied on Sun Apr 13 15:04:35 IST 2025

    Dear Rijesh Cheran, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    3.0

    Average Stay

    family with 1 kid

    Rooms are very small for pricing. It is very hard to reach the location because it is narrow and hilly roads. Breakfast is very poor quality and with very limited options. But Good hospitality.!!

    Travel Month: Apr 2025

    Room: Economy Room

    Treebo Windsor Heights has replied on Sun Apr 13 15:04:21 IST 2025

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. Thank you for appreciating our service. We will definitely work towards addressing the issues highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

    4.0

    treebo ooty stay

    ezhil k.family with 1 kid

    Good and comfortable stay, comparatively good food. the Approach road to the property to be improved.

    Travel Month: Mar 2025

    Room: Deluxe Room

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    Treebo Windsor Heights has replied on Sat Mar 29 22:28:27 IST 2025

    Dear Ezhil Kumaran, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. Thank you for your appreciation of the food. We regret that you didn't find the location convenient. We hope to have further opportunities to serve you. Best Wishes, Treebo Hotels

    5.0

    Excellent Stay

    sagar g.family with 3 kids

    Very good experience n we got Jain Food also.Good, clean room.surroundings good options to buy things

    Travel Month: Mar 2025

    Room: Economy Room

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    Treebo Windsor Heights has replied on Sat Mar 29 22:28:50 IST 2025

    Dear Sagar Gala, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating the room and food. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels

    3.0

    2. 5

    sridhar a.family

    Very basic think not followed properly, like they provide coffee powder and tea powder and milk powder put they didn't give mixing stick and fan not working properly and housekeeping not clean the room properly (already used double not cleared from restroom) wi-fi connection is not good. Restaurant order food are good complementary food not good they used maida to make puri employee behaviour is good

    Travel Month: Mar 2025

    Room: Deluxe Room

    Treebo Windsor Heights has replied on Sun Mar 23 03:15:05 IST 2025

    Dear Guest Our sincere apologies for the issues faced. We'll ensure sticks are available with coffee/tea provisions. The fan and Wi-Fi issue is being addressed. Housekeeping has been alerted to ensure thorough cleanliness. Happy to hear you liked the restaurant food, but we will improve on our complimentary services without compromising on quality ingredients. We’re glad our staff met your expectations. Best Regards, Hotel General Manager, Treebo Trend Windsor Heights

    5.0

    Excellent Stay

    purushottam.

    Treebo windsor heights was excellent property to stay. Best part was the food. Limited options but excellent test. And the service of the staff and helpers was tremendously good.

    Travel Month: Mar 2025

    Room: Deluxe Room

    Treebo Windsor Heights has replied on Sun Mar 23 00:15:11 IST 2025

    Dear Guest Thank you for recognizing our efforts at Treebo Windsor Heights. It brings joy knowing our food and service left a positive impression. We look forward to serving you again. Best Regards, Hotel General Manager, Treebo Trend Windsor Heights

    5.0

    Excellent Stay

    praveen s.

    Stay was excellent good reception good room service overall excellent stay in the hotel

    Travel Month: Jan 2025

    Room: Economy Room

    Treebo Windsor Heights has replied on Tue Mar 18 16:46:16 IST 2025

    Dear Guest Thank you sincerely for your glowing review! It brings us joy to hear that you enjoyed an excellent stay, received warm reception and appreciated our room service. We eagerly await your return. Best Regards, Hotel General Manager, Treebo Trend Windsor Heights

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