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Review Of Tri Hotel

Kandivali West, Mumbai

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.4
    Average

    82 Ratings, 30 Reviews

    excellent
    9%
    very good
    17%
    average
    20%
    poor
    15%
    bad
    40%

    Last 10 Customer Ratings (Latest First)

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    • 4
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    • 5
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the supportive staff and good check-in experience, with some highlighting cleanliness in certain areas. However, many reviews point out serious concerns like unclean rooms, broken facilities, lack of basic amenities, and poor maintenance. The property seems to struggle with hygiene, malfunctioning equipment, and unpleasant odors, leading to a frustrating experience for several visitors.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sandeep.solo

    No water service

    Travel Month: Sep 2025

    Room: Single Deluxe Room

    3.0

    bathroom shower is not working otherwise it's okay

    raju k.business

    overall ok but the bathroom shower is not working otherwise it's okay 👍

    Travel Month: Jul 2025

    Room: Double Deluxe Room

    4.0

    Staff behaviour is very good

    vishal s.business

    Check in is very good.Room and there staff behaviour is very good.They are provided mineral water.

    Travel Month: Jul 2025

    Room: Single Deluxe Room

    1.0

    Misleading Hotel Booking – Room Not as Advertised.

    jadav.solo

    Upon early check-in, I was told no rooms were available at the original price. The room offered instead was in deplorable condition—exuding a foul odor, with broken bed, filthy bathroom/ toilet—an experience so distressing I felt compelled to leave immediately and book elsewhere. The room I received was nothing like depicted on the MakeMyTrip listing. I request the following: 1. A full refund for the entire booking amount. 2. Compensation for the inconvenience and additional costs incurred. 3. Confirmation of actions taken against the hotel (if any) to ensure future guests are not misled.

    Travel Month: Jun 2025

    Room: Double Deluxe Room

    1.0

    Terrible Stay

    pratik p.business

    very worst service and very test less break fast and unhygenic no good service and also not as per the eminities are mentione unclean washroom un punchual service

    Travel Month: Jun 2025

    Room: Double Deluxe Room

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    1.0

    Not to recommend

    santosh c.family

    Rooms are not good pathetic. They offered me first room that room washroom celing is open. Than we show 2nd room bed room ceiling open we ask staff for lekeage he said no then water poured from roof my all bags and clothes wet Not recommended to anyone.

    Travel Month: Jun 2025

    Room: Double Deluxe Room

    1.0

    Bad experience with this hotel and Make My

    devansh a.group

    Had a terrible experience with the hotel. The staff is very rude especially the receptionist. The images of the room shown does not match the ones shown on the Make my trip website. No amenities were provided as listed on the app, water was not provided and television was not there in the room. The walls of the room were having spit marks. Mirror of the almirah was standing separate. Toilet seat was broken. Can't lock the toilet from outside as the door lock was broken. The bedsheet was having Ciggerate burn marks. Usually The hotels provide you with a buffer of 1-2 hours before and after the checkin checkout time. In this hotel staff was very particular about the time and was very rude. Will never recommend this hotel to anyone and especially Make my trip because of providing false information on its site regarding the amenities provided at the hotel.

    Travel Month: May 2025

    Room: SINGLE DELUXE ROOM

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    1.0

    They didn't let me stay there

    mayank b.business

    Terrible property and staff I didn't get checkin there. On top of it no parking and rooms are pathetic and very unhygienic

    Travel Month: Mar 2025

    Room: Double Deluxe Room

    4.0

    Good Stay

    abir s.

    The hotel is neat and clean. Stuff was helpful and supportive. The stairs might be a problem for elderly people to access 1st and 2nd floor. Otherwise a good place to stay.

    Travel Month: Jan 2025

    Room: SINGLE DELUXE ROOM

    2.0

    Bad experience

    aman p.couple

    Room wasn't clean at all, no mirror in the room, talking about properties location it is located at a very crowded place.

    Travel Month: Jan 2025

    Room: SINGLE DELUXE ROOM

    1.0

    Terrible Stay

    prasad.business

    The worst experience the rooms were in pathetic condition

    Travel Month: Oct 2024

    Room: SINGLE DELUXE ROOM

    1.0

    Worst experience ever

    vishal w.couple

    The place was in a location with a smell of cigarettes all over the place, even inside the rooms, and the room didn’t match at all with the pictures. Also no housekeeping and broken furniture as well with no tv.

    Travel Month: Sep 2024 (3-Night Stay)

    Room: SINGLE DELUXE ROOM

    3.0

    Average Stay

    lakshmi m.couple

    Cleanliness not up to the mark, tv is there which is not in working condition, not spacious, only cot to sleep no chairs in room bathroom always dirty, no lift, it's only option for urgency, area also look like buisness purpose only, no good hotels to eat near, have to walk at-least 10 to15 minutes for food

    Travel Month: May 2024

    Room: SINGLE DELUXE ROOM

    4.0

    Nice

    gajendra n.business

    Good response from the day of my life with my friends and manager sir please send me the day of the

    Travel Month: Mar 2024

    Room: SINGLE DELUXE ROOM

    1.0

    Terrible Stay

    venkatesh.business

    No linens, water was dark in bathroom. Under renovation rooms close by. Room wasn't clean too. And bedbugs. Regret staying there.

    Travel Month: Feb 2024

    Room: SINGLE DELUXE ROOM

    1.0

    Terrible Stay

    manish p.loyalty-icon

    Very bad experience. No cleaning no bucket in bathroom no mirror in room door lock not working no table chair no intercom ac was not working no remote of ac no tv in room overall worst experience of my life. I want money back

    Travel Month: Jan 2024

    Room: Double Deluxe Room

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    1.0

    Delux room

    sunad k.business

    No tv no proper fan also water painting was going on and thats y i got cold it was not good room area also not good

    Travel Month: Jan 2024

    Room: DELUXE Single ROOM

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    1.0

    Terrible Stay

    sandip s.loyalty-icongroup

    The hotel was under renovation and still they were accepting bookings. Even no basic facilities were provided by them.

    Travel Month: Dec 2023

    Room: Double Deluxe Room

    1.0

    Terrible Stay

    karan v.

    The hotel was very different from the picture. There were bugs in the hotel. The bedsheets were not clean and towels as well. The hotel was under renovation and did not give the facilities mentioned in it. There was not even a remote to control the ac. Tap water was given for drinking and bathrooms were also not that clean. I was very much disappointed with the stay.

    Travel Month: Dec 2023

    Room: Double Deluxe Room

    2.0

    Poor Stay

    hirokjyoti.

    No tv, no water for drink, no cleanliness, cocroches are there, rooms are very vad. Bed sheets and pillow cover are dirty. No matt. Overall unhygienic hotel. Very very bad experince hotel in my life

    Travel Month: Dec 2023

    Room: DELUXE Single ROOM

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