The property has received mixed reviews from guests. While some guests found the rooms to be neat and clean, with polite and helpful staff, others complained about the untidy rooms, smelly washrooms, and delayed service. The location of the property was also a concern for some guests, as it was difficult to find and getting a cab was a challenge. However, the hospitality and service provided by the staff was appreciated by many guests. The property needs improvement in terms of cleanliness, maintenance, and amenities.