Review Of Umaid Residency A Regal Heritage Home

Room size was extremely small and also attached toilet was also compact, even bed is also a small queen size, food quantity also very average, overall experience is very bad, I highly not recommend to go there

The hotel has basic amenities and nice rooms. That's where it ends. The service was very poor. They were extremely understaffed, from opening the gates to the hotel to park your own car to sitting down for a meal with tables aroun d you piled high with dirty dishes, there was just no staff around to take care of the basics. A simple act of ordering tea in the morning from room service, became a hassle, as they came up with new rules each day.

I really enjoyed living over there this is my third time and the staff so so good weather they are from reception or kitchen staff or anyone all are so welcoming and friendly

It was a great stay for us and our family The staff was fabulous and breakfast was very nice

The room truly feels like a royal king’s chamber — grand, elegant, and beautifully designed. The location itself is stunning, offering a peaceful and scenic atmosphere. The staff is exceptionally warm and welcoming, especially Mrs. Sneha, who has a very sweet and friendly nature. Her hospitality made our stay even more memorable. If you’re looking for a heritage experience with top-notch service, this place is a must-visit!

यह होटल हमारे अनुभव को यादगार बनाने के लिए समर्पित है। कर्मचारी हर तरह से सहायक और मेहमानों का स्वागत करने वाले थे। कमरे साफ-सुथरे और आरामदायक थे, जिससे हमको आराम करने और तरोताजा महसूस होने में मदद मिली है। हर सुबह, हम लोगो स्वादिष्ट नाश्ते का आनंद लिया जो हमारे दिन की शुरुआत करने के लिए एक शानदार तरीका था।

Very comfortable and hygienic Room quality, amenities, staff behaviour, guest service and the location of the hotel , overall experience is very good.

very nice hotel and nice staff , room was comfortable and clean , bathroom was also clean . nice ambient and food was delicious . staff are very helpful and polite .

Water comes 2 hrs after order.. Breakfast, lunch and dinner rate is too high...The bed light is blinking..

Food, location,facilities and service is best

The stay was great. However the location is pretty far from the city. So keep that in mind while booking the place. Food is great!.

Staying at Uma Residency with my team was the worst decision ever. From the moment we checked in, things went downhill. The toilet flush didn’t work, and when the staff came to “fix” it, they only made things worse. The AC barely cooled, and the rooms were extremely small. To make matters worse, the atmosphere didn’t feel safe at all — a man just stood at the gate late at night, staring and occasionally trying to talk, making it very uncomfortable for us as two girls. The lobby didn’t feel secure either, and the hotel staff did nothing when we raised our concerns. The next morning, we had some locally bought items with us, and the staff rudely said only luggage was allowed — not the extra bags. When I questioned it, the front desk bluntly said “not allowed” and told me to speak to the manager. The manager sided with them and coldly told us we could just cancel our booking. No courtesy, no empathy, no professionalism. We were forced to scramble and book another hotel just half an hour before our departure. Absolutely not recommended, especially for women travelers.

room no 303 very bad condition shower and bad my 30 years hotels experience this property very poor morning breakfast pav bhaji is tetless and staff attitude is very bed

Overall I had a good experience. Location was easy to find and was not at all conjusted. Food was good. I had a very good stay.

The rooms were very dirty, and also had a strange smell. The sofa cum bed mattress was black from dirt

It was good and we loved the overall experience. the stay was worth the money and it was surreal and the property is too beautiful and staff is also very good

Kukas is one of the industrial area away from jaipur city crowd where most of the reputed brands hotels have established. The hotel is very good budget friendly and value for money. Food quality is very good.

Good neat and clean rooms and premises. Good food and courteous staff. Ac was not working properly.

Stay was ok ok food is pathetic. Room is also average according to the price. Prices are high according to the quality they are giving. The total experience was average. First of its out of the city so have to run again and again 1 and half hour for city tour or any place u want to go.

Great service. Good food. Good cleanliness. Overall very satisfying experience. Amenities are all well and working. Little issue with wifi.