This property offers a great location with a beautiful valley view from the rooms. However, the cleanliness of the property needs improvement as some guests reported spider webs and dust in the rooms. The food & dining quality is good, but the restaurant staff can be rude at times. On the other hand, the staff behavior is well appreciated by most guests for being helpful and well-behaved. Overall, it's a decent property with a great view and good service, but cleanliness needs attention.
Location
The property is located in a beautiful and serene location with a stunning view of the valley from the rooms. It is away from the hustle and bustle of the main city, making it a perfect place for those who want to avoid the crowd and enjoy nature. The property is situated on the main road, making it easily accessible. Guests appreciated the location and found it to be one of the best features of the property.
Cleanliness
Some guests were disappointed with the cleanliness of the property. They found dust and dirt in the rooms, spider webs in the toilets, and cockroaches in the bathroom. However, some guests found the rooms to be well-maintained and clean. Overall, the cleanliness of the property was a mixed bag for guests.
Food & Dining
Guests enjoyed the food served at the property and found it to be delicious. However, some guests were disappointed with the service at the restaurant and found the staff to be rude. Guests appreciated the variety of food options available and found the prices to be reasonable. Overall, the food and dining experience was good for guests.
Staff
The staff at the property were helpful and well-behaved. Guests appreciated their assistance in carrying luggage and providing good service. However, some guests were disappointed with the room service and found that the staff did not do anything unless asked multiple times. Overall, the staff at the property received positive feedback from guests.