Have to more work about all services firstly reception staff. behave not properly. And bathroom not completely done with hot water ,hand wash also
Vanrai Village Resort has replied on Thu Apr 24 18:03:00 IST 2025
Dear Guest,
Thank you for your valuable feedback. We sincerely apologize for the inconvenience you faced during your stay. It is disappointing to hear that the reception staff did not meet your expectations and that there were issues with the bathroom facilities. Please rest assured that we take your comments seriously, and we will work on improving both the quality of our services and the professionalism of our staff.
We are committed to providing our guests with a pleasant and comfortable stay, and your feedback will help us make necessary improvements. We hope to have the opportunity to serve you better in the future.
Warm regards,
Hotel Management Team