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Review Of VELVET GREY0123401234

Dharampur Kasauli Road, Kasauli

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    228 Ratings, 124 Reviews

    excellent
    46%
    very good
    27%
    average
    13%
    poor
    8%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 4
    • 3
    • 4
    • 5
    • 5
    • 2
    • 2
    • 2

    Rating Categories

    • Location4.2
    • Cleanliness4.0
    • Room4.0
    • Food3.5
    • Hospitality4.6
    • Value For Money3.8
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    Review Summary

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    Guests appreciate the property for its clean and spacious rooms, polite and cooperative staff, and nice ambiance. The rooftop offers great views, adding to the overall appeal. It's conveniently located near Gopal's restaurant, known for its tasty food. While there's a minor concern about AC efficiency and limited kitchen facilities, the helpfulness of the staff makes the stay enjoyable.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    pradeep k.group

    Velvet grey is an excellent property, room service is excellent, location is very much approachable.

    Travel Month: Oct 2025

    Room: Premium Room with Balcony

    5.0

    Excellent Stay

    prabhat d.family with 1 kid

    I have enjoyed my stay at Hotel Velvet grey which was booked through Make my trip and thanks a lot for booked Hotel with great Ambiance in short time

    Travel Month: Aug 2025

    Room: Garden Facing Room

    2.0

    Poor Stay

    avinash.family

    we stayed there for one day and booked 2 rooms with family but unfortunately AC room stopped working suddenly I complained the staff about it they did their best but at end they replied we cant do anything in middle of night. Even did not compensate for this. W we stayed there for one day and booked 2 rooms with family but unfortunately AC room stopped working suddenly I complained the staff about it they did their best but at end they replied we cant do anything in middle of night. Even did not compensate for this.

    Travel Month: Aug 2025

    Room: Premium Room with Balcony

    2.0

    Poor Stay

    anup k.family with 1 kid

    Bathroom shower had issues , low watwr supply in bathroom , small balcony , on the road , no scenic view

    Travel Month: Jun 2025

    Room: Premium Room with Balcony

    2.0

    Below Average Property

    shobhit k.couple

    Our personal experience was not upto mark or even experienced poor quality as per expectations due to following reasons: 1. Extremely limited breakfast , not even have the butter bread . 2. Washroom is not maintained even shower is not working and dryer is just for show . 3. No in-house kitchen facility. Although all the Staff members were cooperative but the services given by the hotel management was worst

    Travel Month: Jun 2025

    Room: Premium Room with Balcony

    3.0

    Food is not good

    manuj k.family

    poor food and service. Only visit for overnight, no views, average location. Restaurant is not good at all.

    Travel Month: Jun 2025

    Room: Premium Room with Balcony

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    5.0

    Excellent Stay

    tejinder s.family with 1 kid

    Room is excellent Staff is too much polite and cooperative

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Please visit and stay in hotel Valvet Grey

    pawan k.group

    Very excellent hotel, view and hotel staff is very nice they are very helpful and also they have good food.

    Travel Month: Jun 2025

    Room: Premium Room with Balcony

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    5.0

    Great hotel, exceeded expectations

    debajit d.family with 1 kid

    Great location, rooms are very very well maintained. Being highway hotel I didn't expect hotel to be so good, clean, well maintained. Staff are but very polite eager to respond. Gopal restaurant downstairs is added advantage, enjoyed great food served. Highly recommend for stay in this hotel.

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    rahul v.family with 2 kids

    very good place to stay while going to visit kasauli, nice and clean rooms and best thing is the restaurant. Awesome food.

    Travel Month: Jun 2025

    Room: Premium Room with Balcony

    2.0

    Bad smell in room/Washrooms

    harpuneet k.family

    There was bad smell in Bathroom and Room throught out our stay. Breakfast was from Gopals, so that wa good.

    Travel Month: May 2025

    Room: Garden Facing Room

    3.0

    Average Stay

    naman k.solo

    Room was good, near and clean but service was not upto the mark. only one person available for all service

    Travel Month: Apr 2025

    Room: Garden Facing Room

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    • user photos
    3.0

    Good place to short stay

    gajendra t.family with 2 kids

    Nice rooom with a gud terrace top .Little bit shortage of some basic amenities but would be provided soon ,

    Travel Month: Apr 2025

    Room: Deluxe Room

    • user photos
    • user photos
    3.0

    Average Stay

    manmeet s.couple

    Room was good , But disappointed by the service like there tv was not working , kitchen service is only upto 11:00 Pm

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    sidak g.loyalty-icon

    My stay was all good. Food was awesome. Staff is also very cooperative. The room was neat and clean with all required ameneties

    Travel Month: Dec 2024

    Room: Premium Room with Balcony

    2.0

    Poor Stay

    parth a.

    The stay was pathetic would never ever stay here again, no ventilation in rooms, not working exhausts, foul smell polluting the room even after we shut the bathroom. The food gave us food poisoning. Absolutely no

    Travel Month: Oct 2024

    Room: Deluxe Room

    2.0

    Property and services not worth the price. I will rate it one star.

    vikas.family

    The hotel location is good and rooms are good. Though the services are not at all good. Doesn’t have any bell boy.. you need to carry your own baggage to third floor. The TV doesn’t work, even after request the manager could not do anything and just put everything on weather…. By the way the weather was quite clear. There is no backup for electricity… you may have to wait for several minutes to hours if the power fails.. in the nut shell the property is not the worth it’s price. So please choose wisely don’t just go for stay based on the pics posted. If the services are poor it will spoil your stay… as happened with us.

    Travel Month: Oct 2024

    Room: Deluxe Room

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    5.0

    Excellent Stay

    loyalty-iconfamily

    nice place with good location.hospitality is good.Staff is very supportive.Rooms are neat and clean with nice view.

    Travel Month: Sep 2024

    Room: Deluxe Room

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    5.0

    feeling 😊

    shivani c.business

    Experience soo good and food also too good service and parking space everything is perfect am definitely recommended

    Travel Month: Sep 2024

    Room: Deluxe Room

    5.0

    Very pleasant stay

    vijay t.loyalty-iconfamily with 1 kid

    The hotel owner helped upgrade our rooms to consider convenience with our little kid. Staff was also very helpful and friendly.

    Travel Month: Sep 2024

    Room: Deluxe Room

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