I recently stayed at Vesta Maurya Palace and unfortunately, it was a very disappointing experience. The room and bathroom were in poor condition, which did not meet my expectations. The room was uncomfortable and not well-maintained, and the bathroom was particularly bad, lacking cleanliness.
Additionally, I found the staff to be unhelpful and uncooperative, which made the overall experience even more frustrating. It felt as though there was a lack of customer care, which is essential when staying at any hotel.
I would not recommend this hotel based on my experience and would suggest they focus on improving their facilities, basic training and staff training.
Vesta Maurya Palace has replied on Mon Oct 13 12:15:25 IST 2025
Dear Sir,
We truly regret that your experience with us was so disappointing. This is certainly not the standard we aim to uphold, and we deeply apologize for the issues you encountered. We are actively investigating the matter and are committed to making improvements. We hope you’ll reconsider and give us another chance in the future to provide you with the exceptional experience you deserve. Safe Travels!
Management, Vesta Hotels and Resorts