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Review Of Vihang's Inn0123401234

Thane West, Thane

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    714 Ratings, 330 Reviews

    excellent
    37%
    very good
    37%
    average
    14%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 2
    • 5
    • 1
    • 1
    • 4
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness4.1
    • Room4.0
    • Food3.8
    • Hospitality3.9
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the cleanliness, spacious rooms, and delicious food at this property. The location is convenient, right on the highway and close to malls. Many highlight the polite and helpful staff, making for a warm atmosphere. However, some mention issues with early checkout times and occasional noise from the highway. Overall, it's a comfortable and value-for-money option in Thane.

    Sort by:

    Positive first
    2.0

    Poor Stay

    sahil n.

    They do not care about hospitality. There’s a lot of Inconveniences that i faced. One of them was they wanted me to check-out at 10:00am when i mentioned that i woke up at 10:30am they told me that they need the room and charged would be applicable post 12pm. So i told the reception that i’ll check-out before 12pm. They still kept insisting me for checkout not even considering that i’ll need some time to freshen up and pack to leave.

    Travel Month: Sep 2025

    Room: Executive Room

    1.0

    Terrible Stay

    nirupama r.couple

    The hotel stay was twrrible as the hotel receptionist kept on pestering us to checkout before checkout time. will never stay in this property ever. pls convey

    Travel Month: Aug 2025

    Room: Executive Room

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    5.0

    service excellent

    ram k.couple

    near highway lacation very good, very clean, good food, service excellent and very polite and feel comfortable

    Travel Month: Aug 2025

    Room: Executive Room

    4.0

    fine deal with given options of comfortable. can make more memorab

    aakash a.solo

    ok with respect to locations but not much worth related to price. amenities should be increased and breakfast options also.

    Travel Month: Aug 2025

    Room: Executive Room

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    Vihang's Inn has replied on Sat Aug 16 20:57:22 IST 2025

    Dear Mr. Aakash, Greetings of the day! Thank you for your feedback and review, but the pics are seems from Malshej ghat or some resort. Kindly change or do corrections.

    4.0

    Good Stay

    sujit s.solo

    Nice expression good sirvice and happiness from booking make my trip location properly too good food.

    Travel Month: Jun 2025

    Room: Executive Room

    Vihang's Inn has replied on Sat Aug 16 21:02:21 IST 2025

    Dear Mr. Sujit, Greetings of the day! We are glad to receive such wonderful review and happy to know about your stay experience. Regards, Management

    1.0

    Terrible Stay

    avtar s.business

    The reception guy at the time of check in promised to give me the hotel bill with gst since I forgot to provide the gst number at the time of booking on MakeMyTrip. While check out they straight away refused to provide the bill with my company gst number. After calling them 2 times later after check out they never provided me solution and not bothered to call back also.

    Travel Month: May 2025

    Room: Executive Room

    Vihang's Inn has replied on Sat Aug 16 21:08:41 IST 2025

    Dear Mr. Singh, Greetings of the day! We are extremely sorry for the inconvenience caused to you. We actually have no option doing corrections on your bill which goes to GO MMT from our side. You can ask GO MMT to provide you GST bill . Out bill if not guest GST , goes directly in the B2C list of GO MMT GST. Kindly do alter the invoice and booking in such matter by writting to MMT , they resend us modified Voucher with all your details filled and then we can directly raise GST bill on your Name.Bills goes to MMT , which you will receive from MMT. Thank you for your valuable time. Regards, Management

    1.0

    Terrible Stay

    amarsinha s.family

    Staff did not seems to be hotel management guys. It was informed visitors are not allowed subsequently. Manner to tone while speaking was rude. They did not have extra blankets in case of damage (wet by kids) to blankets. The house keeping was slow.

    Travel Month: Feb 2025

    Room: Executive Room

    Vihang's Inn has replied on Wed May 21 06:35:11 IST 2025

    Dear Mr. Amarsinha , Greetings from Hotel Vihang's Inn. We are very sorry for the inconvenience. We are not allowing visitors as per by Room guests only. We want to our guest comfort stay still we will think about all above points... Wish to see you again...Thanks Hotel Management

    3.0

    not worth hotel to stay

    amit k.loyalty-iconbusiness

    No. Cooperative staff, ask for early checkout, ask for extra money for late checkouts, poor service and food quality

    Travel Month: Dec 2024

    Room: Executive Room

    1.0

    Terrible Stay

    vishal j.business

    Ac sound to much horrible check out time is to earlier not considered in exisiginansy poor service highway sound to much recommended to not to stay for overnight

    Travel Month: Jan 2025

    Room: Executive Room

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    Vihang's Inn

    Dear Mr. Vishal, Greetings of the day! Its a Intercity Highway ,Godbunder Road. So some time during busy night, sound is unstoppable, request for back side room not front side. AC is window fixed one , compressor is load and blower sound is there, which we are trying our best. out check out time is 10 am, we be flexible up to 10:30 am as 12 non is check in again for next guest . Thanks for the update.

    5.0

    Excellent Stay

    prasad k.couple

    The room was clean and nit and we had a pleasant experience. The food was delicious and we liked it.

    Travel Month: Jan 2025

    Room: Executive Room

    Vihang's Inn has replied on Tue May 20 06:27:26 IST 2025

    Dear Mr. Prasad Khade, Greetings of the day!!! We do appreciate and thankful for the review... Visit again in our Hotel for more enjoy n comfort stay... Amol , Frontdesk.

    5.0

    Good

    m v.loyalty-iconbusiness

    Room and hotel is clean food and morning breakfast was excellent and location also good and room services excellent

    Travel Month: Dec 2024

    Room: Executive Room

    Vihang's Inn has replied on Tue May 20 06:28:09 IST 2025

    Dear Mr. M Vamsidhar, Greetings of the day!!! We do appreciate and thankful for the review... Visit again in our Hotel for more enjoy n comfort stay... Amol , Frontdesk.

    5.0

    Excellent Stay

    abhishek m.

    Very comfortable and spacious rooms. Enjoyed staying there.

    Travel Month: Dec 2024

    Room: Executive Room

    Vihang's Inn has replied on Tue May 20 06:28:29 IST 2025

    Dear Mr. Abhishek Mehta, Greetings of the day!!! We do appreciate and thankful for the review... Visit again in our Hotel for more enjoy n comfort stay... Amol , Frontdesk.

    3.0

    Average Stay

    sagar d.loyalty-iconfamily

    Basic hotel, rooms are dated. Need an over haul of interiors to make it better. The room we had was facing the highway and there is no sound proofing. So highway traffic noise came thru. Also there is a undersized blind on a window which means the light comes through from the sides. Poorly made.

    Travel Month: Nov 2024

    Room: Executive Room

    Vihang's Inn has replied on Sat Aug 16 21:25:45 IST 2025

    Dear Mr. Despande, Greetings of the day! We understand and really upset for the issue, which is actually out of our reach till the road and Metro work gets done on Godbunfer road. We will definitely keep note for the Curtain with sheer protected with heavy one . already flip curtain has been provided. Interior refurbishing work is underway as per rooms availability. Look for your kind revisit. Regards, Management

    5.0

    Excellent Stay

    padmanabhan r.loyalty-icon

    Clean hotel and the food is very good.

    Travel Month: Oct 2024 (4-Night Stay)

    Room: Executive Room

    Vihang's Inn has replied on Tue May 20 06:29:06 IST 2025

    Dear Mr. Padmanabhan R, Greetings of the day!!! We do appreciate and thankful for the review... Visit again in our Hotel for more enjoy n comfort stay... Amol , Frontdesk.

    1.0

    Terrible Stay

    shailesh a.loyalty-icon

    The guy at the reception was arrogant, he dis respected my wife when she requested for 30mins late check out. We checked in at 9pm and was too tired hence requested for 30mins grace but he was too rude and arrogant. Never ever going to stay at this pathetic property nor going to recommend anyone. Probably this hotel is for couples and not for family.

    Travel Month: Aug 2024

    Room: Executive Room

    Vihang's Inn has replied on Tue Sep 24 22:25:32 IST 2024

    Dear Mr. Shailesh, Greetings from Hotel Vihang's Inn. We are very sorry for the inconvenience taken place with Madam, Can i get your check in / Check out dates Please. Our check out time is 10 am, in general somehow guest takes few more time to do the checkout which we do accept as per next check in rooms which is at 12 noon for us to get the rooms ready hygienically. Yes, reply with humble is a tendency of our hotel, might be due to rush, my front office executive voice modulation sounded harsh, we are very sorry for that. Wish to see you again.

    3.0

    Not upto mark hotel of rating & terif

    pankaj r.family

    Hotel is not as per the rating & terif and building show-off, window airconditins are old and rooms are comparatively small, breakfast too is not upto the mark

    Travel Month: Jul 2024

    Room: Executive Room

    Vihang's Inn has replied on Fri Jul 19 23:08:15 IST 2024

    Dear Mr.Rai, We are grateful to your visit and wish to receive you often. We do agree that hotel is Old but it is Bold and we do try our best to update every year, soon we will be changing front side which we were waiting to complete the Road and Metro work for us to identify and measure the hight and visibility from road side.Breakfast includes From Juice,fruits,cereals,breads and Bakery, Sprouts, Farsan, South , North Indian , veg ,Non-veg Fish & chicken , Eggs to order, Feshly made Dosa/Uttapa ,Tea , Coffee which is a standard Beakfast to offer from any three star Hotel, Rooms with all amenities like dental kit,shaving, liquid soaps , Hand wash, sippers,comb,writing pad,pencil,Intercom at Bed and Bathroom, Electronic Safe, Water,Mini Bar Fridge, Self controlled Window A.C.along with 24 hours service assistance from all departments, Iron Board and Hair dryer on request, Card/ digital payments facility.Anything else we missed as service providors as pe 3 star Business Hotel standard , please allow us to update. Wish to receive a prompt responce from you for a better suggestion for our better upgrade. Regards.

    2.0

    Poor stay

    vishal p.loyalty-iconbusiness

    No hot water, ac is not proper. Staff behaviour is rude. Wastage of money. Very expensive. Had a very bad experience.

    Travel Month: Jul 2024

    Room: Executive Room

    Vihang's Inn has replied on Fri Jul 19 23:16:28 IST 2024

    Dear Mr Vishal, We are very sorry to receive such negative feedback as we always try n chose to facilitate guests. Kindly do share with few points or hint we missed to act and consequences where misbehavior occurred. I wish to acknowledge our apologies in your case, which could have been resolved for any unresolved issues by escalating the matters to Me as Hotel Manager. Hot and cold water is already installed , switch/ tripper is there to put on at the entry of bathroom else call for assistance from House keeping ,we keep it off as a precaution for guests, could have been resolved with one call only.Yes we are taking care of AC. Wait for your kind reply as a case study and corrective measure to take from Management part.

    3.0

    Average Stay

    divyaprakash d.loyalty-iconcouple

    Room in comparison to rate was not so wow. The management can do more to keep up the standard and good customers regularly

    Travel Month: Jun 2024

    Room: Executive Room

    Vihang's Inn has replied on Fri Jul 19 23:24:38 IST 2024

    Dear Mr. Dubey, Greetings of the day! We do appreciate and thankful for the review. We are and will definitely do try n care for the rate match which is practically not easy but can try. We have tried to provide facilities with all kind of amenities , Breakfast included, Clean and Hygienic food with Rooms including clean back area and corridors, ambiance with look and Homely feeling with friendly and honest employees. I would like to take your view once again on "Good Guests" because for us every client is our Guest to honor. Looking forward to your kind revisit and opportunity to meet up. Regards.

    2.0

    Poor Stay

    ankit p.

    Stay was medium and food is very costly and not good.

    Travel Month: May 2024

    Room: Executive Room

    Vihang's Inn has replied on Fri Jul 19 23:29:04 IST 2024

    Dear Mr. Ankit, Greetings from Hotel Vihang's Inn. We are very sorry to know the feedback and wish to know your view in details of stay experience. Food is average in pricing in comparison to nearby Hotels and yes for the quality of ingredients we use is costly and qualitatively agreed. Thank you!

    5.0

    Amazing Stay !!!

    ajinkya c.couple

    ### Hotel Review: Vihang’s In Hotel **Rating: ★★★★☆ (4/5)** I recently stayed at the Vihang’s Inn Hotel for a personal trip and was overall quite pleased with the experience. Here's a detailed review of my stay: **Check-in Process: ★★★★★** The check-in process was seamless and efficient. The staff at the front desk were welcoming and quick to get me settled into my room. They provided clear information about the hotel's amenities and nearby attractions, which was very helpful. **Room Quality: ★★★★☆** The room was spacious, clean, and well-appointed with modern furnishings. The bed was comfortable, and the linens were fresh. **Service: ★★★★★** The service at the Vihang’s Inn Hotel was exemplary. The housekeeping staff did an excellent job of keeping my room tidy each day. **Overall Experience:** My stay at the Vihang’s Inn Hotel was very enjoyable. The location is convenient, with easy access to major business districts and tourist attractions. The hotel's blend of comfort, service, and amenities made for a pleasant stay. I would recommend the Vihang’s Inn Hotel to both business and leisure travelers looking for a comfortable and well-located place to stay in Thane.

    Travel Month: May 2024

    Room: Executive Room

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    Vihang's Inn has replied on Sat Jun 01 13:08:09 IST 2024

    Dear Sir, We are thankful for the review. looking forward to your revisit.

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