I recently stayed at this hotel and unfortunately, the experience was quite disappointing as it did not meet even the basic expectations of comfort and service.
Limited Service Hours: We requested tea around 8 PM, but the restaurant attendant informed us that tea service stops at 7:30 PM. After that, only dinner orders are accepted. It’s quite inconvenient for guests who expect basic beverages to be available throughout the evening.
Lack of Basic Glassware: We requested glasses for a small get-together, but the staff mentioned they didn’t have any. We then asked for regular glass tumblers, but surprisingly, those weren’t available either. We were eventually given plastic glasses, which felt very substandard for a hotel stay.
No Ice or Chilled Beverages: We ordered Sprite, but it was not chilled. When we asked for ice cubes, we were told that the hotel didn’t have any. This shows a clear lack of preparedness in terms of basic amenities.
Frequent Power Cuts: There were continuous electricity outages during our stay. Although the hotel had a generator, the backup was unreliable—the power would go off and come back after about 10 minutes each time, which was very frustrating.
Poor Room Maintenance: The shower handle was broken, and at one point, the exhaust fan actually fell off, which was extremely unsafe and could have caused serious injury.
The only positives about this place were the beautiful view from the room and the quality of the food, which was quite good.
Overall, despite the scenic view and decent food, the poor service, lack of basic facilities, and maintenance issues make this hotel not worth recommending.