The property enjoys an excellent location with breathtaking views of Kanchenjunga and easy access to local attractions. Guests praise the spacious and clean rooms, with some mentioning efficient amenities like heaters. The food served is consistently highlighted as tasty, especially the breakfast options. The staff's warm hospitality and prompt service receive commendation, creating a welcoming atmosphere for visitors. However, a few reviews mention the need for minor improvements in maintenance and some aspects of service.