The property is situated in a serene location with stunning views of the mountains and the Lidder river. The staff is friendly and accommodating, always ready to help with activity recommendations and local guides for sightseeing. The rooms are cozy and well-maintained with modern amenities. The food is delicious with a variety of options to choose from. The property is perfect for nature lovers and those seeking tranquility. However, some guests have complained about the cleanliness and maintenance of the property, and the limited food options during breakfast and dinner.