The property is located in a beautiful location with spacious rooms and lawns. The staff is helpful and courteous, especially Manjoor and Javed. The wooden walls and ceilings add to the charm of the property. The food quality is good with a variety of options available. However, some guests have complained about the location being far from Dal Lake and the property being difficult to find. Some guests have also mentioned issues with room amenities and food availability. Overall, the property has its highlights but also some areas of improvement.