my stay experience was absolutely terrible. the rooms were so small and not at all functional, the telephones didn't work, the water that they gave was basically tap water filled into mineral water bottles cuz their water purifier wasnt working, there was no dustbin in the room, only one dustbin in the bathroom under the sink whose flap didn't work, no ventilation whatsoever, and mind you we had booked two "Deluxe" rooms. we had to go to the reception each time we needed any help and they were not even prompt in solving the issues. no wifi so the tv also didn't work cuz tv only functioned with internet. The experience was especially terrible for the amount that we paid for these Deluxe rooms. I'd rather suggest you stay in any ashram in haridwar at literally 1/4 cost but you will still get better facilities there.