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4.1
Very Good
23 User Reviews and 62 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Piyush Gakhar . Family Traveller . Nov 20, 2024
Beautiful property and clean rooms with delicious food overall it was a great and pleasant stay staff was kind and helpful specially mr varender thakur who made our stay more comfortable
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Best Staycation Spot
Rated 5.0 by Gautam Sharma . Couple Traveller . Oct 17, 2024
It was a dream! The staff treated us like family and it’s the perfect spot for staycation ✨ Food was yum yet homely. It was hygienic and serene.
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My recent weekend getaway (amandeep)
Rated 5.0 by Amandeep Singh . Family Traveller . Oct 08, 2024
This place is must to visit for short weekend getaways from delhi ncr. The staff were polite & courteous and promptly responded to our requests. The food taste great, specially the south indian dishes & all the spread was worth a try. Basic rooms are decent (furnishing can be improved by adding wall panels or louvers. If you can pay extra then go for cottages with lawn. To sum up our stay was amazing. Thanks, to wh team.
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Nice place to stay. Must visit place. There was a gaming room and gym and sp
Rated 5.0 by preet Brar . Couple Traveller . Jun 18, 2024
Location was awesome. Great services. Food was delicious. Calm and peaceful place to stay. Rooms are also neat and clean
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WelcomHeritage Santa Roza Kasauli has replied on Jun 23, 2024
Dear Ms. Brar
Thank you for your lovely review of our resort. We are delighted that you cherished each moment at our resort and that the team ensured you carried back fond memories of your time with us. I have shared your compliments with everyone in the hotel and have no dou... Read more
Best stay ever
Rated 5.0 by Mehtaab Jeet Kaur . Family Traveller . Apr 25, 2024
Highly recommended! my recent stay at the welcomheritage santa roza in kasauli, booked through makemytrip with the assistance of ms. Ayushi, was an absolute delight. The reception team went above and beyond to ensure a smooth and enjoyable experience, adding to the already stunning beauty of the hill location. The property itself is beautifully constructed, exuding a sense of peace and tranquility. It's a photographer's paradise, with picturesque views at every turn. The reception staff was incredibly cooperative and helpful throughout my stay. But what truly sets this hotel apart is its fantastic play area. From billiards and chess to indoor golf, ludo for the kids, and even swings, there's something for everyone to enjoy and relax. The food quality was exceptional. Chef mr. Praveen kumar deserves special mention for creating delicious meals that tantalized our taste buds. Overall, i highly recommend welcomheritage santa roza for anyone seeking a peaceful escape amid-st breathtaking scenery. The combination of a beautiful property, attentive staff, and a fun play area makes it a perfect destination for a memorable stay. Makemytrip's assistance, particularly ms. Ayushi's support, made the booking process seamless. I wouldn't hesitate to visit again!
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WelcomHeritage Santa Roza Kasauli has replied on May 03, 2024
Dear Guest,
Greetings !
Thank you so much for your wonderful review. we are glad that you choose our resort for your getaway and for penning down such a warm review. We are pleased to read that you enjoyed the serenity of resort and hospitality of our staff. We will definitely ... Read more
Excellent Stay
Rated 5.0 by Divyam Jain . Mar 31, 2024
Perfect destination for the weekend, good hospitality and excellent food service , highly recommended…
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WelcomHeritage Santa Roza Kasauli has replied on Apr 03, 2024
Dear Guest,
Thank you for your lovely review of our resort. We are delighted that you cherished each moment at our resort and that the team ensured you carried back fond memories of your time with us. I have shared your compliments with everyone in the hotel and have no doubt th... Read more
Excellent Stay
Rated 5.0 by SAHIL SAHNI . Feb 25, 2024
Stay was good property is new and well maintained staff is very polite food is very good and hygienic worth staying here
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Best resort in kasauli
Rated 5.0 by Sakshi Saxena . Family Traveller . Jan 31, 2024
Undoubtedly the best hotel
in entire kasauli. They have different category rooms starting from
deluxe till suite. We were upgraded from
deluxe room to a cottage and we can’t thank the staff enough. Had the best vacation there
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WelcomHeritage Santa Roza Kasauli has replied on Feb 01, 2024
Dear Ms. Saxena
Thank you for your lovely review of our resort. We are delighted that you cherished each moment in our surroundings and that the team ensured you carried back fond memories of your time with us. I have shared your compliments with everyone in the hotel and have n... Read more
Excellent Stay
Rated 5.0 by ashrut garg . Jan 30, 2024
Property is nice clean well maintained. Staff is courteous and food is amazing. All in all a very nice property for vacations. Thumbs up to all the team.
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WelcomHeritage Santa Roza Kasauli has replied on Jan 31, 2024
Dear Guest,
Thank you so much for taking the time to post a review, We are so happy to hear that you enjoyed your stay with us, and that our comfy amenities and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, s... Read more
Excellent Stay
Rated 5.0 by Raman Kalia . Business Traveller . Dec 02, 2023
Find it though my friend. Place is excellent and good food and totally in nature. Completely outskirt from chaos and staff and hospitality is great.
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WelcomHeritage Santa Roza Kasauli has replied on Jan 14, 2024
Dear Mr. Kalia,
Thank you so much for taking the time to post a review,
We are so happy to hear that you enjoyed your stay with us, and that our comfy amenities and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible,... Read more
Very nice property with good amenities and food!
Rated 5.0 by Shashank Sharma . Family Traveller . Nov 26, 2023
Celebrated my birthday here. The property is quite far from the main highway. However the overall compound is quite large and peaceful. Food is good but service was slow as they have very less staff. There was some weird smell in some of the rooms and near the entrance, might be due to some open drain nearby. But overall a worthy place to spend your time.
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WelcomHeritage Santa Roza Kasauli has replied on Jan 14, 2024
Dear Mr. Sharma
Thank you so much for this lovely appreciation.
I am glad that you enjoyed the service at WelcomHeritage Santa. I have taken the liberty to pass on your compliments to all the team members who are delighted with your praise. The entire team is happy to be recogn... Read more
Excellent property
Rated 5.0 by Namit Choudhry . Couple Traveller . Nov 01, 2023
The resort is located 10km from the famous giani ka dhaba. This stretch of road is narrow but it is worth the trip when u reach the resort. We stayed in a cottage which was well appointed with classy furniture. Cleanliness was good and the staff were very attentive to all your needs. Overall a very pleasant stay. This property is highly recommended.
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WelcomHeritage Santa Roza Kasauli has replied on Jan 14, 2024
Dear Mr. Choudhry
Thank you for your lovely review of our resort. We are delighted that you cherished each moment in our surroundings and that the team ensured you carried back fond memories of your time with us. I have shared your compliments with everyone in the hotel and have... Read more
Good Stay
Rated 4.0 by Sumit Rawat . Nov 13, 2024
Beautiful property, excellent food. Courteous staff, much recommended.
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Good Stay
Rated 4.0 by Hemant Chaudhary . Family Traveller . Sep 17, 2024
Location, food, hygienic, clean all good
swimming pool is indoor require cleaning as tiles are slippery
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WelcomHeritage Santa Roza Kasauli has replied on Sep 20, 2024
Dear Mr. Chaudhary ,
Thank you so much for your kind words and for taking the time to share your experience with us ! We are thrilled to hear that you enjoyed your stay and that our team was able to contribute to making it a memorable one.We strive to create a welcoming and co... Read more
A good stay !
Rated 4.0 by Vanshdeep Khurana . Family Traveller . Jun 19, 2024
It was surely a good property and like everyone wrote that the approaching road is surely small and broken. The food in general including the buffet was average. But the property in itself was a good place to unwind and enjoy the serene beauty of the place.
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WelcomHeritage Santa Roza Kasauli has replied on Jun 23, 2024
Dear Mr. Khurana
Thank you for your lovely review of our resort. We are delighted that you cherished each moment at our resort and that the team ensured you carried back fond memories of your time with us. I have shared your compliments with everyone in the hotel and have no ... Read more
Not good not bad
Rated 4.0 by DINESH RANJAN . Couple Traveller . Mar 01, 2024
Not good not bad bad part is when you entered property it’s stinking (gutter smell)and even in room washroom its intolerable good part-room is spacious and food is delicious
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WelcomHeritage Santa Roza Kasauli has replied on Mar 05, 2024
Dear Mr. Ranjan,
I am glad that you enjoyed the service at WelcomHeritage Santa. I have taken the liberty to pass on your compliments to all the team members who are delighted with your praise. The entire team is happy to be recognized for their efforts. We are extremely sorry f... Read more
Good Stay
Rated 4.0 by Naitik Kukkar . Couple Traveller . Jan 23, 2024
It's nice and quite place to stay in. Very peaceful. Some part of it was still under construction but overall i would say if you want to spend best quality time with your partner, family or friends must try this location.
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WelcomHeritage Santa Roza Kasauli has replied on Jan 25, 2024
Dear Guest,
Thank you so much for taking the time to post a review,
We are so happy to hear that you enjoyed your stay with us, and that our comfy amenities and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so ... Read more
Stayed with family
Rated 4.0 by Harleen Randhawa . Family Traveller . Nov 30, 2023
Good food and clean room. A little expensive for one night but staff is supportive. We needed a wheelchair assistance and the same was provided properly
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WelcomHeritage Santa Roza Kasauli has replied on Jan 14, 2024
Dear Mr. Randhawa,
Thank you so much for taking the time to post a review,
We are so happy to hear that you enjoyed your stay with us, and that our comfy amenities and friendly staff were particular highlights. We work really hard to give our guests the finest experience possib... Read more
Bad food
Rated 3.0 by Manish Vashisht . Family Traveller . Nov 06, 2024
Stay was good, nice location. Formality in the name of kids play area. Food quality/ taste very bad. Amenities are like any 2-3 star hotels.
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Average Stay
Rated 3.0 by Ankur Garg . Group Traveller . Jun 12, 2024
I stayed here with my friends for a night. Their room service and food was good but their restaurant was very poor. They did not care to pick utensils during buffet, crockery not available on tables, during hi-tea they did not ask to serve guests. When i complained to duty manager while check out, he just listened and gave very bad smile. I dont think in this manner this property will survive for long time.
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WelcomHeritage Santa Roza Kasauli has replied on Jun 17, 2024
Dear Mr. Garg
Greetings from WelcomHeritage Santa Roza !
Thank you for bringing your experience to our attention. We sincerely apologies for the inconvenience you encountered during your recent visit.
We are committed to improving our services and we hope you will
give us anoth... Read more