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COUPLE
FAMILY
GROUP
3.0
Good
9 User Reviews and 18 Ratings
Location3.9
Cleanliness2.9
Value for Money2.7
Food2
Amenities2.6
Check-in Experience3.6
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Guest Reviews
Excellent Stay
Rated 5.0 by Bharath Kumar . Jan 20, 2024
It was a nice and pleasant stay experience. The rooms are good and the view was perfect. It's just a road between the sea and the resort. The Balcony View 😍 is just Fabulous
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White Pearl Service Villa has replied on Apr 12, 2024
thank you for your valuable review. Read more
Best and budget friendly
Rated 5.0 by akhil alex . Family Traveller . Mar 01, 2023
One of the best budget friendly stays in cherai. Neat and clean room. Above all we got the best host over here. He is friendly, polite and very helpful
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Average Stay
Rated 3.0 by Jayakrishnan PJ . May 09, 2024
Air Conditioning was not working properly, they didn't give remote for control (AC).
The view from the balcony was amazing but you can't sit there and enjoy it because so much dust, so dirty.
One of window was covered with only cloth and another one with thermocoal.
Room doesn't have any sound proof, you can easily hear the conversations from other room.
Washbasin was closed with some plastic, can't use.
There is no hot water facility available, that's ok but water is so much chlorinated you can't wash your mouth with water.
At first they give some bedsheet to use as blanket, so we asked them and first they replied all the blankets were given to laundry, but last they give one.
Some switches were broken (there was a caution - don't touch the switches )
Floor tiles was broken on the ground floor.
There is not a proper locking mechanism for the doors when we are going outside. Last but not least (most importantly) behavior of the staff was very uncomfortable, first they said booking facility is not available, then they said didn't get any information about booking, we had to wait more than half an hour for check in process.
Given the rating of 3 is only because of the location anything else was Very disappointing.
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Average Stay
Rated 3.0 by Sreethu Thankachan . Apr 16, 2023
The room shown in the picture are upstairs and have a view of ocean when reach the stay they provide ground floor room the room is small and not good at all.
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Hygiene very bad
Rated 3.0 by Ajeer C . Aug 30, 2022
Hygiene very bad bathroom facility very bad
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White Pearl Service Villa has replied on Sep 03, 2022
Thank you for your valuable review we will go through it soon. Read more
Poor Stay
Rated 2.0 by Mathew Joseph . May 12, 2023
We didn’t get the room in the picture that showed and there was no tv, wifi as mentioned and there room was untidy and not satisfied regarding the room
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Average
Rated 2.0 by Rohan Kumar . Group Traveller . Dec 31, 2022
The place is average. Location is good. Beach is 50 meters walk.
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Maintenance
Rated 2.0 by Dinesh Kumar . Jun 28, 2022
Property maintenance was poor. None of the ac remote were functional. Bathroom flush was damaged and many other maintenance issues
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White Pearl Service Villa has replied on Sep 03, 2022
Ok thank you, we will clear the issues soon. Read more
Terrible Stay
Rated 1.0 by CHANDRA KUMAR MULLANGI . Couple Traveller . Jan 28, 2024
Our experience was terrible with this property as we faced; 1. Ac is not working properly 2. Doors don't have any locks
3. Ants famed mud layers on walls
4. Fan condition is worrest almost the property owners should change entire things, and we lost complete experience as well as restless nights.