The property is well-located near Andheri Railway and Metro stations, making it convenient for guests. The staff has received positive feedback for being friendly and attentive, providing solid service overall. Many enjoyed the cozy and clean rooms, with some even experiencing upgrades. However, there are complaints about cramped spaces, inadequate amenities, and inconsistent service quality. The complimentary breakfast was described as basic, and some guests found the overall experience disappointing due to various issues.