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Eroor, Cochin
13 Ratings
Last 10 Customer Ratings (Latest First)
Poor Stay
since we erected checking out. Place was not clean in the back water i could see only drainage. Bad smell is coming. Room also very worst maintenance.
Room: Suite Room With Sit Out
Wintergreen water front resort has replied on Tue Mar 25 11:32:51 IST 2025
Greetings !!!Thank you for taking the time to share your experience with us.We apologize that your stay was not comfortable what you expected , we are committed to making things right
Good place and traditional kerala house
soloLocated right on the bank of a water body- quiet and serene place - food brought from nearby hotels and a good caretaker
Room: AC Deluxe Room
Wintergreen water front resort has replied on Thu Dec 05 14:50:46 IST 2024
Dear Guest,Greetings from Wintergreen.“Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!”Best Regards,wintergreen.
Very horrible stay. Utmost poor facilities
They simply show such river front and lawn images to attract bookings, but we were not allowed to access even the common lobby area nor the river frontage. No one should book this resort. We were made to confine to just the bedroom. Very bad experience. Hotel room, bathroom etc very old. Charging hight price showing the images of common lobby and frontage. Never had any such poor experience before in any of the hotels or resorts.
Room: Deluxe Room A/c
Wintergreen water front resort has replied on Thu Dec 05 14:51:56 IST 2024
Dear Guest,Greetings from wintergreen.Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused.Best Regards, Wintergreen.
Not worth the money, only
Not worth the money, only the location. No drinking water in the room, no toilet appear, no water in tap. Old and torn bed sheets. Broken commodes.
Room: Suite Room With Back Water View
Wintergreen water front resort has replied on Thu Oct 03 12:09:25 IST 2019
Dear guest, greetings from wintergreen Water front Resort! Thank you for choosing wintergreen Water front Resort for your stay and taking time to share your valuable feedback with us. It's disappointing to know that our service was not up to your expectation. We will make sure to rectify our mistakes. Hope your support in the future also. We look forward to welcome you back to our property.
Worst place ever !!!
CAUTION TRAVELLERS The worst place for any traveller, please do not go to this place. Very dirty, pathetic service, no value for money. Wonder why MMT sending travellers here to spoil travellers vacation !!!
Room: Suite Room With Back Water View
Wintergreen water front resort has replied on Thu Oct 03 12:10:16 IST 2019
Dear guest, greetings from wintergreen Water front Resort! Thank you for choosing wintergreen Water front Resort for your stay and taking time to share your valuable feedback with us. It's disappointing to know that our service was not up to your expectation. We will make sure to rectify our mistakes. Hope your support in the future also. We look forward to welcome you back to our property.
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