The property has a good location and staff, but the rooms are not well-maintained and overpriced. Some guests had a terrible experience with basic services like blankets, pillows, and water not being provided. The rooms were unhygienic, with issues like mosquitoes, cockroaches, and dirty bedsheets. Some guests also faced problems with safety, lighting, and washroom areas. However, some guests found the stay comfortable with good room service. Overall, the property needs improvement in terms of cleanliness, maintenance, and value for money.