The property has received mixed reviews from guests. While some appreciated the location and helpful staff, others complained about the lack of cleanliness and poor room amenities. Several guests reported issues with non-functional or broken equipment such as geysers, TV, and intercom. Some guests also mentioned unclean bed sheets and towels, and poor lighting in the rooms. The property's room service was also criticized for being slow or non-existent. However, a few guests found the food to be good and the property to have a good vibe.