A very Bad horrible stay in this hotel... room is having very weird smell, walls were dirty , and they said that only 1 water bottle per day, bed sheets were spotted , and the chief went to holidays when we came , there was only one boy as staff member, restaurant area was very dirty, they were serving hot foods in plastic plates which leads to cancer .
Zestin Hill Resort Lonavala
Dear Sir/Mam,
"We are very sorry to hear about your recent experience at Zestin Hill Resort Lonavala, we take all feedback seriously and we are working to improve the issue. Please reach out to our guest services team . so, we can discuss this further and make things right for your next visit."
Zestin Hill Resort Lonavala is eagerly waiting to welcome you all.
Best Regards,
Manoj Maurya
Zestin Hill Resort Lonavala.