The property has a good location and spacious rooms. However, the room quality and service are inconsistent. Some guests had issues with slow room service, uncomfortable beds, and poor room maintenance. The food is expensive and not up to the mark. Some guests also faced hygiene issues like dirty rooms, pests, and bad smell. On the positive side, some guests appreciated the friendly staff, prompt service, and good breakfast. The property has potential but needs improvement in terms of cleanliness, maintenance, and service.