recently stayed at Zostel Koramangala, booking a 6-bed mixed dorm exclusively for my group. The check-in process was smooth and fast, and the reception staff was friendly and helpful. The room itself had AC and a hot water facility in the bathroom, which was a plus.
However, my experience was far from perfect. The bathroom was not clean when we arrived, and despite requesting the cleaning staff to clean it properly, it remained unclean. Worse, the cleaning staff entered our room multiple times without knocking, which felt intrusive and disrespectful.
The common area was messy, filled with dust, and cluttered with old chappals and shoes. Despite paying a higher price for a private dorm, we were told the door key wouldn’t be provided because it was a “common dorm,” which makes no sense considering we had booked the entire dorm for ourselves.
Additionally, the common toilet was extremely unclean, which is unacceptable given the amount we paid. Hygiene should be a priority, especially in shared accommodations like this.
To sum it up, while the amenities like AC and hot water were decent, the lack of cleanliness and professionalism from the cleaning staff seriously impacted our stay. This place has potential, but they need to improve their hygiene standards and respect guests’ privacy.
