Haian - An Olive Tree Hotel

Haian - An Olive Tree Hotel

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. This is far from the standard we strive to maintain, and we understand how disappointing these issues must have been. Please be assured that we are addressing the concerns you mentioned with our housekeeping and maintenance teams—especially regarding room cleanliness, the bathroom odor, and the broken kettle. We will also ensure that all necessary amenities, including glasses, are properly placed in every room. We truly regret that your experience fell short, but we appreciate you bringing these matters to our attention so we can improve. If you choose to stay with us again, we would be grateful for the opportunity to provide you with a much better experience. Warm regards, Haian Hotel

Haian - An Olive Tree Hotel

Dear Guest, Thank you for sharing your feedback. We sincerely apologise for the inconvenience you faced during your stay. The issues regarding room space, breakfast quality, and cleanliness—especially bugs in the toilet—are very concerning and not the experience we want our guests to have. Please be assured that we are taking your feedback seriously. Our team has already initiated thorough checks and corrective measures to ensure this does not happen again. We truly regret the discomfort caused and hope you will give us another opportunity to provide you with a much better stay. Warm regards, Haian Hotel Hotel Management

Haian - An Olive Tree Hotel

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the bathroom condition and the cleanliness issue — this is not the experience we aim to provide. Your suggestion regarding valet parking is well noted and will be shared with our management for consideration. We’re glad to hear you enjoyed the food, especially the fresh watermelon, and appreciated the homely and nature-inspired atmosphere. We value your comments and will work on improving to serve you better on your next visit. Thank you Haina hotel Vijayawada

Haian - An Olive Tree Hotel has replied on Tue Nov 11 12:04:26 IST 2025

Thank you for your kind words! We're glad to know you enjoyed our clean rooms, hospitality, and amenities. It’s great to hear that you found our location convenient and easily accessible. We look forward to welcoming you again soon! Warm regards, HAIAN HOTEL Management Team

Haian - An Olive Tree Hotel has replied on Sun Oct 26 10:24:12 IST 2025

Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay. This is certainly not the level of service we aim to provide. Your feedback regarding room cleanliness, amenities, and staff behavior has been noted seriously, and we are addressing these issues with our housekeeping and front office teams to ensure such lapses do not occur again. We regret that your interaction with our manager was unsatisfactory and will take corrective action to improve communication and guest handling. We truly value your feedback and hope you will consider giving us another opportunity to provide you with a much better experience in the future. Warm regards, [HAIAN HOTEL ] Management Team

Haian - An Olive Tree Hotel has replied on Sun Sep 21 11:02:24 IST 2025

Dear ALOK MEHRA, Greetings of the day, Thank you for sharing your feedback. We sincerely regret that your experience did not meet our expectations. At HAIAN HOTEL, we are committed to providing exceptional service, and your comments help us improve. We truly value your patronage and would love the opportunity to welcome you back for a much-improved experience. Please allow us to host you again and ensure a more comfortable and enjoyable stay. Looking forward to serving you better in the future. Warm regards, Team HAIAN HOTEL, Mr Kalya, Vijayawada,

Haian - An Olive Tree Hotel has replied on Mon Oct 13 09:35:27 IST 2025

Dear Guest, Greetings of the day, Thank you for sharing your feedback. We sincerely regret that your experience did not meet our expectations. At HAIAN HOTEL, we are committed to providing exceptional service, and your comments help us improve. We truly value your patronage and would love the opportunity to welcome you back for a much-improved experience. Please allow us to host you again and ensure a more comfortable and enjoyable stay. Looking forward to serving you better in the future. Warm regards, Team HAIAN HOTEL , Vijayawada

Haian - An Olive Tree Hotel has replied on Fri Sep 19 14:56:37 IST 2025

Dear VENKATA MADHU SUDHANARAO BATCHU, Greetings of the day, Thank you for sharing your feedback. We sincerely regret that your experience did not meet our expectations. At HAIAN HOTEL, we are committed to providing exceptional service, and your comments help us improve. We truly value your patronage and would love the opportunity to welcome you back for a much-improved experience. Please allow us to host you again and ensure a more comfortable and enjoyable stay. Looking forward to serving you better in the future. Warm regards, Team HAIAN HOTEL, Mr Kalyan, Vijayawada,

Haian - An Olive Tree Hotel has replied on Fri Sep 19 15:13:05 IST 2025

Dear MANIK CHAVA, Greetings HAIAN HOTEL, At the beginning, I would like to thank you for giving us the opportunity to host you during your visit to HAIAN HOTEL. We are pleased to know that you were satisfied with your experience of our services and facilities. At Haian Hotel, it is our constant endeavor to provide you with standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. We look forward to meeting you during your next visit to HAIAN HOTEL and would be delighted to assist you with any requirements. Warm regards, HAIAN HOTEL, Mr Kalyan, Vijayawada,

Haian - An Olive Tree Hotel has replied on Fri Sep 19 15:14:54 IST 2025

Dear PADMINI B, Greetings HAIAN HOTEL, At the beginning, I would like to thank you for giving us the opportunity to host you during your visit to HAIAN HOTEL. We are pleased to know that you were satisfied with your experience of our services and facilities. At Haian Hotel, it is our constant endeavor to provide you with standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. We look forward to meeting you during your next visit to HAIAN HOTEL and would be delighted to assist you with any requirements. Warm regards, HAIAN HOTEL, Mr Kalyan, Vijayawada,

Haian - An Olive Tree Hotel has replied on Mon Aug 18 16:02:57 IST 2025

Thank you for sharing your feedback. We're truly sorry to hear about the issues you faced with the room conditions. Please be assured that we are looking into these concerns and taking corrective action. Your comfort is our priority, and we hope to welcome you back with a much-improved experience and our best service on your next visit. REGARDS TEAM HAIAN

Haian - An Olive Tree Hotel

Thank you so much for your kind words and recommendation! We're glad you enjoyed our service and comfortable rooms. Your support means a lot to us. We look forward to welcoming you again soon in Vijayawada with the same warmth and hospitality! 😊 REGARDS TEAM HAIAN

Haian - An Olive Tree Hotel has replied on Mon Aug 18 16:08:05 IST 2025

Thank you for your kind words and valuable feedback. We're delighted you enjoyed our service, staff responsiveness, and the overall comfort of your stay. We sincerely apologize for the delay in breakfast service and will work on improving this promptly. Your comfort is our priority, and we look forward to providing an even better experience on your next visit. REGARDS TEAM HAIAN

Haian - An Olive Tree Hotel

we sincerely apologize for the inconvenience you faced during your stay. We're sorry the food service did not meet your expectations — this is not the standard we aim to deliver. Your concerns have been noted, and we are actively working to improve in this area. We hope to welcome you again and provide you with a much better experience. REGARDS TEAM HAIAN

Haian - An Olive Tree Hotel has replied on Fri Jul 25 10:40:23 IST 2025

Dear Sir, We thank you for your feedback. We regret the inconvenience caused to you and we will ensure that check in and check out would be smooth. While we offer a complimentary breakfast to our guests, our breakfast buffet is served between 8 am to 10.30 pm. You have booked a standard room which is a compact and small room meant for only single occupancy guests while our Classic and Cabana category rooms are of large size and very spacious. We request you to make a reservation for classic room in your next visit if you prefer to have a larger room size. Looking forward to host you again. Regards Team - Haian - An Olive Tree Hotel

Haian - An Olive Tree Hotel has replied on Mon Jul 21 16:20:09 IST 2025

Dear sir Thank you so much for your feedback...

Haian - An Olive Tree Hotel has replied on Fri Jul 25 10:48:16 IST 2025

Thank you for your kind words! We’re delighted to hear that you found the room comfortable and appreciated our service and responsiveness. Your satisfaction means a lot to us. We’ll continue to maintain our standards and ensure an even better experience during your next visit. Looking forward to welcoming you again soon Regards Team Haian

Haian - An Olive Tree Hotel has replied on Sat Jul 26 08:46:09 IST 2025

Thank you for your kind words about our location, parking, and housekeeping team. We're glad you enjoyed your stay and truly value your feedback. We’ll carefully review any concerns you had and ensure an even better experience on your next visit. Looking forward to welcoming you again soon with our best service! REGARDS TEAM HAIAN

Haian - An Olive Tree Hotel has replied on Fri Jul 25 10:51:14 IST 2025

Thank you for your feedback! We're glad to know you had a nice and good experience with us. We’re always striving to improve and provide the best service possible. We look forward to welcoming you back and making your next stay even more enjoyable! Regards Team Haian

Haian - An Olive Tree Hotel has replied on Sat Jul 26 08:48:00 IST 2025

Thank you for your kind words and for sharing your experience with us. We’re glad you had a great stay and truly appreciate your feedback regarding local ID acceptance. Please be assured that we are reviewing this policy for future improvements. We look forward to welcoming you again with our best services! REGARDS TEAM HAIAN