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- Hotel Diamond Palace - Hotel, Gaya
Hotel Diamond Palace
About Property
Nestled in the city of Gaya, Hotel Diamond Palace, Gaya, offers travelers a heightened level of comfort, fine accommodation and ...Read moreAmenities
- Restaurant
- 24-hour Room Service
- Power Backup
- Elevator/Lift
- Housekeeping
- Free Parking
- + More Amenities
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+91
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Good(78 RATINGS)
Gewalbigha
2.9 km drive to Gaya railway station
Change Dates and Guest(s)
Check-in: 1 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Hotel Diamond Palace Location
What guests said
Guests appreciate the property's location, highlighting its cleanliness and proximity to key areas, including Gaya College, which is just 500 meters away. Reviewers noted that it is easily accessible and provides a safe environment. Positive mentions also included its quiet setting and spacious surroundings, making it suitable for various needs.
Property Rules at Hotel Diamond Palace
Check-in: 1 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Groups with only male guests are not allowed at this property
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Good
78 Ratings, 36 Reviews
Last 10 Customer Ratings (Latest First)
- 1
- 4
- 1
- 1
- 1
- 2
- 4
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- 3
Review Summary
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Guests appreciate the clean and spacious rooms, along with polite and friendly staff. The property is also noted for its good location, particularly for those visiting Gaya College. However, several reviews highlight issues like poor food options, inadequate facilities (no TV, lack of hot water), and limited dining services. Overall, while there are some positives, many guests express disappointment with essential amenities and service quality.
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Latest first
1.0
Terrible Stay
manish k.family
In midnight hotels owner and manager asked me to vacate the room, due to complain by me to make my trip call centre for the room which is not as per advertisement.
Room: Diamond Triple AC
1.0
Very poor experience
chandu l.family
Very bad filling you have charge higher side room is small no facility poor hostilities food very bad hotel is gali mohalla just like residential area we have disappointed 😞
Room: Diamond Double AC
1.0
Terrible Stay
pankaj k.family
मौके का फायदा उठाने वाले होटल में से एक होटल जहां मुझे सिर्फ इंडियन टॉयलेट को चेंज करके वेस्टर्न टॉयलेट के लिए 3000 एक्स्ट्रा चार्ज किया गया , मुझे जरूरत थी क्योंकि मेरे साथ एक बुजुर्ग थे जो इंडियन टॉयलेट में बैठ नही सकते थे अपने घुटनो की प्रॉब्लम के कारण
Room: Diamond Double AC
Hotel Diamond Palace has replied on Fri Oct 04 11:04:57 IST 2024
Mr. Pankaj, Thanks for your review but that was 100% your fault you must check all the details before booking the hotels. But You people see only amount and after coming to hotel you start to make your demands and blame to hotels. Did you check all the details about your room category before booking your room. You people don"t want spend the money and want the facility of 5* hotel. why did you not mention any special comment at the time of booking and blaming the hotels.
1.0
Terrible Stay
shubham p.family
Worst stay. First hotel i have seen in my life where ro and mineral water, both were not available. Staff behavior very unprofessional.
Room: Diamond Double AC
Hotel Diamond Palace has replied on Fri Oct 04 11:11:29 IST 2024
Mr. Shubham Priyadarshi, Thanks for your worst review, We provide both type of water either Mineral or RO. Come and check we do have the RO plant in my hotel but you were asking Bottled water as complementary so how can we give you Sealed Bottled water complementary while we provide the RO water as normal drinking water.
3.0
Average s
komal k.family
It was an average stay. Water facility is not available properly in the bathroom. Power not there in every socket. Mattress was not of good quality and bedsheet is dirty. The owner was not taking ownership of anything, he was taking it very lightly.
Room: Diamond Double AC
Hotel Diamond Palace has replied on Fri Sep 27 21:24:17 IST 2024
Dear Miss Komal Komal, Amazing and shock able review from your side. You have given the worst review while we have provided you extra mattress without any extra cost because you have booked your room for double occupancy and you four people arrived. you were asking for two extra mattress without any cost yet we have given you one mattress without any cost and you have given worst review, Amazing totally amazing.
4.0
Good Stay
sabalveer s.
Good
Room: Common Hall. No bed. Mattress Only with Common Bathroom
Hotel Diamond Palace has replied on Fri Oct 04 11:14:16 IST 2024
Dear Mr. Ranawat, Thanks for the favorable review.
3.0
Average Stay
sandeep s.business
Good hopitailty, nice staff behavior overall good experiece the restaurant is not open at 10 pm due to which tea and coffee is not available in the room at night.
Room: Diamond Triple AC
Hotel Diamond Palace has replied on Fri Oct 04 11:16:39 IST 2024
Dear Mr. Sandeep, Thanks for your review. Noted. Sorry for your inconvenience.
3.0
Average Stay
anil.family
Room was good but service was not so nice. so if u want 1 to 2 day booking... it is ok to go with this Hotel.
Room: Diamond Triple NON AC
3.0
Average Stay
manami.family
Room and every thing is ok but in booth room hot water not coming. And no tv and center table in this room
Room: Diamond Double NON AC
1.0
Terrible Stay
vinod.
Room was full with mosquito
Room: Diamond Single Non AC
3.0
Average Stay
amit m.
Hotel is good, safe, toilet are clean. But problem is geaser was not working, i informed them but they not take action. Room is not spacious. No tv. I was visit hotel with family. Staff behaviour is good.
Room: Diamond Triple AC
5.0
Excellent Stay
rakesh.
We enjoyed the stay. Thank you
Room: Diamond Triple NON AC
Hotel Diamond Palace has replied on Wed Oct 25 10:46:53 IST 2023
Dear Sir, As it was the very rush hour due to Pitrapaksh Mela yet we had tried to give our best to all our guests. Thankful to you for giving us very favorable review.
5.0
Excellent Stay
dileep t.
The room was clean and stay was good and comfortable
Room: Diamond Quad AC
Hotel Diamond Palace has replied on Wed Oct 25 10:50:12 IST 2023
Dear Sir, Thanks for the review. As you are also a very Nice, Kind Hearted and Supportive person. So we also enjoyed to serve you. Again thanks.
3.0
Review of hotel
dasharath r.family
Main gate was very congested. Interior was not good, however bathroom was good. We booked one room for four persons but only one towel was given. No facility for food and tea. Average satay
Room: Diamond Quad AC
Hotel Diamond Palace has replied on Wed Oct 25 10:58:23 IST 2023
Dear Sir, Thanks for the review. You have given us much better review as we expect because you were asking to check out about 7:00 PM without late check out charge. But before giving us your review you must also check the others review before defaming us. There are so many guests who have given us very positive review about the food and tea and you have written " NO FACILITY FOR FOOD AND TEA.
4.0
Good Stay
ashim p.
Its good spacious but at-least they should provide 2 washroom mugs instead of one and otherwise nice experience
Room: Diamond Triple NON AC
4.0
Good Stay
adwait.family
Please provide tv service in the rooms. It would have been great if commode would be there in stead of indian latrine. Service staff are good and food served were good. Thanks.
Room: Diamond Double AC
2.0
Review of diamand hotel
choudhary s.family
Pricing reasonable rest - ventilation zero reasulting rooms are smelly. Drinking ro water not available, tv not available, for meal arrangement - cater your self. Staff is ok
Room: Diamond Triple
Hotel Diamond Palace has replied on Wed Oct 25 11:01:19 IST 2023
Dear Sir, Thanks for the review. Sorry for not allowing you to take the alcoholic drinks as Bihar is Dry State.
4.0
Good Stay
arabinda m.couple
Location, behavior, service, cleanliness and food were good. But few basic things were missing. No chair or tea-table were there, you have to take the meals on bed. There was no towel holder in the bathroom. No tv as well.
Room: Diamond Triple AC
1.0
Terrible Stay
vardan m.
Terrible
Room: Diamond Triple NON AC
2.0
Mm t assured refund but still waiting for it
santosh.
Worst service by make my trip. . There is an email regarding assured refund which it did not take place till now over a week
Room: Common Hall. No bed. Mattress Only with Common Bathroom
