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- 3 Star Hotel in Delhi
- Hotel O Surya Palace, Delhi
Hotel O Surya Palace
About Property
Traveling anytime soon? Looking for a value for money accommodation? This charming property has everything required to make your ...Read moreAmenities
- Power Backup
- Elevator/Lift
- Housekeeping
- Room Service
- Air Conditioning
- Free Wi-Fi
- + More Amenities
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Average(45 RATINGS)
Palam
8.2 km drive to T1 - Delhi Airport (IGI Airport)
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Hotel O Surya Palace Location
Location rated 2.9 by guests
What guests said
Guests appreciated the property’s location for its accessibility to markets and metro stations, enhancing convenience. However, some noted it was situated in a busy lane, which led to disturbances such as mosquitoes. Others faced issues with room placements and cleanliness, leading to a less favorable impression. Overall, while the location was celebrated for its proximity, concerns about the immediate surroundings and service detracted from the experience.
Property Rules at Hotel O Surya Palace
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Hotel O Surya Palace Photos by Guests
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Average
45 Ratings, 30 Reviews
Last 10 Customer Ratings (Latest First)
- 3
- 1
- 3
- 1
- 2
- 1
- 1
- 1
- 1
- 1
Review Summary
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Guests appreciate the helpful staff and good location near markets and transport. Some reviews highlight cleanliness and maintenance of rooms, while others mention issues like extra charges, poor communication, and service delays. There are mixed feelings about food quality and facilities, with some satisfied, but others expressing dissatisfaction. Overall, the experience varies, with both positive and negative aspects noted.
Sort by:
Latest first
3.0
Average Stay
sharad g.
Ok. Hotel charged 231- extra. Please refund. In credit card
Room: Classic
1.0
Fad hotel not accept booking makemy trip apps
wasim.family
Hotel manager not accept my booking reason make my trip booking apps very bad make my trip service. Totaly fraud
Room: Classic
2.0
Very bad hotel
patel r.solo
I booked my stay here. When i reached their. They said we don’t hve rooms. They after hslf an hour they provided me the worst room which i didn’t even seen before. It looks like pg
Room: Classic
1.0
Terrible Stay
preetam b.
Hotel charged extra amount saying that mmt portal showing wrong amount, bathroom dirty, intercom not working, too much delayed service eg. Tea was not available in morning
Room: Classic
1.0
Terrible Stay
rajat s.
I have done the payment from mmt but when i reached over there the the respective person in the reception said that they have not received any payment after that i had to pay again for the room
Room: Classic
1.0
Wardrobe broken, no proper room service
sayantan d.solo
Wardrobe was fully broken, there was cockroaches, no proper room service sustem
Room: Classic
1.0
Terrible Stay
munish k.family
Bad communication from makemytrip. Hotel didn't get the money when it was paid from makemytrip. Very late response from the team as hotel staff already mentioned about makemytrip team behavior with 0 response. What is the point when i paid for lunch / dinner option which was not served even i paid extra 700 rs on refund basis but didn't get anything due to makemytrip team. Hotel didn't recieved the money its strange that this much big company having this kind of reputation. With all respect o should not paid any money for this kind of experience. You must check my record how loyal customer i am.
Room: Classic
5.0
Nice everything
rishi k.couple
Nice location. Nice staff. Nice services. Recommend to all.
Room: Classic
Hotel O Surya Palace has replied on Tue Aug 16 06:54:32 IST 2022
Hey rishi kumar, pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon ) regards, hemant
5.0
Excellent Stay
dhrubajyoti b.
Team is really good, helpfull. They are very humble.
Room: Classic (2X)
Hotel O Surya Palace has replied on Sat Apr 30 08:14:48 IST 2022
Thanks for taking out your valuable time to rate us, dhrubajyoti baruah! we will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! regards, amit
5.0
N
n l.couple
It's very well maintained place near to a market place with many small and good places to eat around.
Room: Classic (2X)
Hotel O Surya Palace has replied on Tue Apr 19 08:26:58 IST 2022
Delighted to hear your such lovely words of praise, n ling a murthy! we will work round the clock to meet up to your expectations & appreciate your equitable efforts in sharing your feedback which always helps us growing. Looking forward to enhance your experience to your next visit with us. Regards, vishal
1.0
Delhi
vikas s.family
Not satisfied for service and food
Room: Classic (2X)
Hotel O Surya Palace has replied on Fri Jan 10 11:30:58 IST 2020
Hey Vikas, it is so disheartening to See our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure the better experience in the future. Regards, Suresh!
1.0
Terrible Stay
bijender b.group
I had booked room with breakfast but hotel refused for breakfast
Room: Classic (2X)
Hotel O Surya Palace has replied on Wed Aug 07 10:59:54 IST 2019
Hey Bijender, we re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar
3.0
Average Stay
jaya.
Need more good quality of blankets. Also there are no safe to keep the money. Toilet pan was not cleaned.
Room: Classic Room
5.0
Excellent Stay
akhil k.
Nice place to stay. Good service.
Good experience. Room was good and maintained well.
Room: Classic Room
4.0
Good Stay
mita k.
Area is very busy, however the hotel is in a lane and it was OK.
Mosquitoes disturbed food was very good and well served.
Room: Classic Room
5.0
Excellent service, the manager is a great person
bijender b.
Kudos to this hotel and their services. Look forward to come again. Thanks a lot.
Room: Classic Room
1.0
Terrible Stay
ankita s.
Room was not at all clean and food was also not good.
Room: Deluxe Room
4.0
Good
rajat s.
It's good and hotel service also.
Room: Deluxe Room
2.0
Okay
pulkit r.group
The Wi-Fi was not working even signal was not available !! Expensive food services. But room was clean and good washroom facilities. Paid drinking water facility. The location was good since it was near to metro and at the place where we wanted it to be.
Room: LUXURY NON AC
1.0
Very bad experience bad poor p
rajeev k.solo
Location is out of market and it is situated in a lane when I go to that hotel they shifted me to other hotel which No cleaning in the gallery and room. This is not value for money. Very poor service.
Room: Standard Room Non Ac
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