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- VISITEL - A BOUTIQUE HOTEL, Kolkata
VISITEL - A BOUTIQUE HOTEL
About Property
Known for spacious rooms and easy connectivity with a nearby metro station, Visitel- A Boutique hotel offers comfortable stays for guests. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Gym
- Restaurant
- 24-hour Room Service
- Power Backup
- Elevator/Lift
- Housekeeping
- + More Amenities
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+91
Premium Twin Room
Fits 2 Adults
Free Cancellation till 24 hrs before check in100% RefundNon RefundableNOWPay ₹029 Nov11:59 PM30 Nov11:59 AM01 Dec11:59 AMCheck-in
₹ 5,400Per Night:
₹ 4,224
Very Good(1445 RATINGS)
Kankurgachi
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Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
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Rooms, Guests
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Enjoy Free Breakfast throughout your stay for just ₹313 more!
Premium Twin Room
210 sq.ft (20 sq.mt)
City View
2 Single Bed(s)
1 Bathroom
- Laundry Service
- Iron/Ironing Board
- Bathroom
- 24-hour Housekeeping
- 24-hour In-room Dining
- Air Conditioning
Room With Free Cancellation | Breakfast only
Free BreakfastBook with ₹0 Payment
Pay before 29 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹029 Nov11:59 PM
30 Nov11:59 AM
01 Dec11:59 AM
Check-in
₹ 5,800
₹ 4,537
+₹ 524 taxes & fees Per Night
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2 Room Types
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Premium Twin Room
- 210 sq.ft (20 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Laundry Service
- Iron/Ironing Board
- Bathroom
- 24-hour Housekeeping
- 24-hour In-room Dining
- Air Conditioning
Room With Free Cancellation
Book with ₹0 Payment
Pay before 29 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹029 Nov11:59 PM
30 Nov11:59 AM
01 Dec11:59 AM
Check-in
₹ 5,400
₹ 4,224
+₹ 488 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card NoCostEMI Offer - Get INR 1231 Off SELECT TO AVAIL
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Room With Free Cancellation | Breakfast only
- Free Breakfast
Book with ₹0 Payment
Pay before 29 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹029 Nov11:59 PM
30 Nov11:59 AM
01 Dec11:59 AM
Check-in
₹ 5,800
₹ 4,537
+₹ 524 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card NoCostEMI Offer - Get INR 1322 Off SELECT TO AVAIL
Login Now and get this for ₹4,482 or less
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Free Breakfast
Lunch Or DinnerBook with ₹0 Payment
Pay before 29 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹029 Nov11:59 PM
30 Nov11:59 AM
01 Dec11:59 AM
Check-in
₹ 6,800
₹ 5,319
+₹ 614 taxes & fees Per Night
Book with ₹0
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Premium King Room
- 210 sq.ft (20 sq.mt)
- 1 Double Bed
- 1 Bathroom
- Iron/Ironing Board
- 24-hour Room Service
- Bathroom
- Laundry Service
- Free Wi-Fi
- Air Purifier
Room With Free Cancellation
Book with ₹0 Payment
Pay before 29 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹029 Nov11:59 PM
30 Nov11:59 AM
01 Dec11:59 AM
Check-in
₹ 5,400
₹ 4,224
+₹ 488 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card NoCostEMI Offer - Get INR 1231 Off SELECT TO AVAIL
Login Now and get this for ₹4,173 or less
Room With Free Cancellation | Breakfast only
- Free Breakfast
Book with ₹0 Payment
Pay before 29 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹029 Nov11:59 PM
30 Nov11:59 AM
01 Dec11:59 AM
Check-in
₹ 5,800
₹ 4,537
+₹ 524 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card NoCostEMI Offer - Get INR 1322 Off SELECT TO AVAIL
Login Now and get this for ₹4,482 or less
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Free Breakfast
- Lunch Or Dinner
Book with ₹0 Payment
Pay before 29 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹029 Nov11:59 PM
30 Nov11:59 AM
01 Dec11:59 AM
Check-in
₹ 6,800
₹ 5,319
+₹ 614 taxes & fees Per Night
Book with ₹0
Rupay Credit Card Festival Offer - Get INR 1550 Off! SELECT TO AVAIL
Login Now and get this for ₹5,255 or less
VISITEL - A BOUTIQUE HOTEL Location
Location rated 4.1 by guests
What guests said
Guests rave about the property's prime location next to Apollo Hospital, making it a convenient choice for medical visits. Many appreciate easy access to nearby transport and amenities, including shopping malls like Mani Square. Its central setting allows guests to explore the city effortlessly, enhancing overall satisfaction during their stay.
Property Rules at VISITEL - A BOUTIQUE HOTEL
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
- Optional : Fee for buffet breakfast: approximately INR 250 for adults and INR 250 for children|Rollaway bed fee: INR 1180.0 per day
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
VISITEL - A BOUTIQUE HOTEL Photos by Guests
- +182 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
1445 Ratings, 731 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 5
- 5
- 3
- 4
- 4
- 3
- 4
- 4
- 2
Review Summary
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This property is well-appreciated for its excellent location next to Apollo Hospital, making it a convenient choice for medical travelers. Guests acknowledge the good hospitality and cleanliness, along with a decent food menu, though some mention that food prices are on the higher side. However, several reviews highlight concerns about room sizes being small and inconsistent maintenance.
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Latest first
4.0
Good Stay
imdad a.couple
close proximity to the Apollo Hospital and it was convenient to visit my relative who is admitted in the hospital
Room: Premium King Room
4.0
Good Stay
joydeep b.family with 1 kid
Hospitality is very good, Rooms are very good, cleanliness is excellent. But Rate of food is very high.
Room: Premium Twin Room
VISITEL - A BOUTIQUE HOTEL has replied on Thu Oct 09 23:07:40 IST 2025
Dear Mr. Biswas , Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. We understand that you may find the food rates high, but when compared with other star hotels, our prices are quite reasonable ,whatever Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. Many Thanks & Warmest Regards.. On Behalf of Team Visitel,....
4.0
nice experience
madhurjya b.family
Overall nice experience, clean room and nice staff. And very nearby to Apollo Hospital and Mani square Mall
Room: Premium King Room
VISITEL - A BOUTIQUE HOTEL has replied on Mon Oct 06 12:31:31 IST 2025
Dear Mr. Bharali , Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. Many Thanks & Warmest Regards.. On Behalf of Team Visitel,...
2.0
Poor Stay
ritesh a.
Property was not clean at all
Room: Premium Twin Room
VISITEL - A BOUTIQUE HOTEL has replied on Tue Sep 23 11:24:12 IST 2025
Dear Mr. Agarwal, Thank you for choosing Visitel for your stay and giving us an opportunity to serve you and. On behalf of the entire team we would like to thank you again for taking precious time to write back to us your valuable and sincere suggestion that would benefit us in the longer run. On Behalf of the Entire team we would like to sincerely apologize for the inconveniences caused and most importantly not meeting up to your expectations. Your comments will be treated with Great Concern and will be dealt with immediate effect through constant improvements and initiative. We will definitely take positive actions to implement your suggestions and will ensure that you have a much better experience in your next visit in our hotel On Behalf of Team Visitel, Many Thanks & Warmest Regards Hotel Visitel Kolkata......
5.0
Excellent Stay
md j.family
Nice location, good and tasty food. Good range of buffet breakfast. Ideal place for those who are taking treatment in Apollo Hospital.It is located just to the hospital.
Room: Premium Twin Room
VISITEL - A BOUTIQUE HOTEL has replied on Tue Sep 16 11:57:26 IST 2025
Dear Mr. Akhtar , Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. Many Thanks & Warmest Regards.. On Behalf of Team Visitel,...
2.0
I don't want to give a review but considering the amount charged i have to..
lalliansanga l.business
I booked premium room, instead i was given a small room because the receptionists said all the rooms were occupied! The pillow, bedding, table and chair were dirty and stained. The bed was also creaking. Sanitarywares were also stained and worned out.
Room: Premium King Room
VISITEL - A BOUTIQUE HOTEL has replied on Tue Sep 16 12:39:35 IST 2025
Dear Mr.Lalliansanga, Thank you for choosing Visitel for your stay and giving us an opportunity to serve you and. On behalf of the entire team we would like to thank you again for taking precious time to write back to us your valuable and sincere suggestion that would benefit us in the longer run. On Behalf of the Entire team we would like to sincerely apologize for the inconveniences caused and most importantly not meeting up to your expectations. Your comments will be treated with Great Concern and will be dealt with immediate effect through constant improvements and initiative. We will definitely take positive actions to implement your suggestions and will ensure that you have a much better experience in your next visit in our hotel On Behalf of Team Visitel, Many Thanks & Warmest Regards Hotel Visitel Kolkata...
5.0
Excellent Stay
md j.family
Best location and ideal place to stay for the attendant of Apollo Hospital. The quality and taste of food is very good. Well cleaned and very hygienic. Staff are cooperative and well behaved.
Room: Premium Twin Room
VISITEL - A BOUTIQUE HOTEL has replied on Wed Sep 10 15:28:06 IST 2025
Dear Mr. Akhtar , Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. Many Thanks & Warmest Regards.. On Behalf of Team Visitel,.
4.0
Good Stay
sudipto s.
Good stay. Room was clean and food was good as well.
Room: Premium King Room
VISITEL - A BOUTIQUE HOTEL has replied on Tue Aug 19 11:59:54 IST 2025
Dear Mr. Sarkar , Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. Many Thanks & Warmest Regards.. On Behalf of Team Visitel,
3.0
Not clean , Not good food
saroj k.business
Not Hygienic, Room are not good not Clean, As per price comparison
Room: Premium Twin Room
VISITEL - A BOUTIQUE HOTEL has replied on Fri Aug 15 09:17:32 IST 2025
Dear Mr.Rout, Thank you for choosing Visitel for your stay and giving us an opportunity to serve you and. On behalf of the entire team we would like to thank you again for taking precious time to write back to us your valuable and sincere suggestion that would benefit us in the longer run. On Behalf of the Entire team we would like to sincerely apologize for the inconveniences caused and most importantly not meeting up to your expectations. Your comments will be treated with Great Concern and will be dealt with immediate effect through constant improvements and initiative. We will definitely take positive actions to implement your suggestions and will ensure that you have a much better experience in your next visit in our hotel On Behalf of Team Visitel, Many Thanks & Warmest Regards Hotel Visitel Kolkata
5.0
beautiful stay
sharmila d.family
It was a very good stay, everything was perfect, and the response of the staff was also excellent , overall experience was good
Room: Premium King Room
VISITEL - A BOUTIQUE HOTEL has replied on Tue Aug 12 13:52:54 IST 2025
Dear Ms.S. D .Deka, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards
4.0
good
asher a.family with 1 kid
The hotel is just at the boundary of apollo hospital, the hotel was clean and the food was also upto the mark
Room: Premium King Room
VISITEL - A BOUTIQUE HOTEL has replied on Tue Aug 12 13:54:31 IST 2025
Dear Asher Ahmed Khan, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards
5.0
Excellent Stay
business
It was an awesome experience, it's hygienic and aesthetics maintained well. Love to recommend to one who travels and need budget price with 4star hotel It was an awesome experience, it's hygienic and aesthetics maintained well. Love to recommend to one who travels and need budget price with 4star hotels
Room: Premium Twin Room
VISITEL - A BOUTIQUE HOTEL has replied on Sat Aug 09 10:33:13 IST 2025
Dear Guest, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards
4.0
Great Hospitablity.
somya k.solo
Good hospitality, Great support staff, food average and overpriced. Great service cleanliness was good.
Room: Premium King Room
VISITEL - A BOUTIQUE HOTEL has replied on Thu Jul 24 13:42:19 IST 2025
Dear Mr. Biswas , Greetings from Visitel - A Boutique Hotel, Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. On Behalf of the Entire team we would like to sincerely apologize for the inconveniences caused and most importantly not meeting up to your expectations. We would like to inform you that taxi fare is inform by the taxi driver the hotel staff never involve with the rate but as the guest satisfaction is our main priority for the reason we are tried to help to all guest for our pleasure .We do not have any other concern for helping to all our guest. However, Your comments will be treated with Great Concern and will be dealt with immediate effect through constant improvements and initiative. We will ensure that be you have a much better experience in your next visit in our hotel, Once again, thank you for choosing Visitel. And taking precious time to write back to us. Thanks & Regards, On Behalf of Team Visitel...
1.0
Pathetic
family
Poor room service and most uncooperative hotel staff food was horrible and picture shown in make my trip and practically room is different
Room: Premium King Room
VISITEL - A BOUTIQUE HOTEL has replied on Mon Aug 04 10:11:38 IST 2025
Dear Sir, Thank you for choosing Visitel for your stay and giving us an opportunity to serve you and. On behalf of the entire team we would like to thank you again for taking precious time to write back to us your valuable and sincere suggestion that would benefit us in the longer run. On Behalf of the Entire team we would like to sincerely apologize for the inconveniences caused and most importantly not meeting up to your expectations. Your comments will be treated with Great Concern and will be dealt with immediate effect through constant improvements and initiative.And about the room which one we show in OTA we are giving the same room. We will definitely take positive actions to implement your suggestions and will ensure that you have a much better experience in your next visit in our hotel On Behalf of Team Visitel, Many Thanks & Warmest Regards Hotel Visitel Kolkata.
3.0
Average Stay... No complaints.
vijay k.solo
Rooms are nice and so is the ammeneties. Neat toilets and also overall clean. Breakfast is average. Though hotel is next to a Hospital and is very crowded almost throughout the day or night. I chose a room on the back side, still plenty of noise throughout the night. Front team is supportive and happy to help. If a business trip and you tend to only use the Hotel for Bed and Breakfast, surely a decent choice if your works are wrong the place.
Room: Premium King Room
VISITEL - A BOUTIQUE HOTEL has replied on Sat Jul 19 18:19:38 IST 2025
Dear Mr.Patodia, Greetings from Visitel - A Boutique Hotel, Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. On Behalf of the Entire team we would like to sincerely apologize for the inconveniences caused and most importantly not meeting up to your expectations. We would like to inform you that taxi fare is inform by the taxi driver the hotel staff never involve with the rate but as the guest satisfaction is our main priority for the reason we are tried to help to all guest for our pleasure .We do not have any other concern for helping to all our guest. However, Your comments will be treated with Great Concern and will be dealt with immediate effect through constant improvements and initiative. We will ensure that be you have a much better experience in your next visit in our hotel, Once again, thank you for choosing Visitel. And taking precious time to write back to us. Thanks & Regards, On Behalf of Team Visitel
2.0
Poor Stay
amit r.
I arrived at hotel at 9:30 and requested for check in but they not allowed for it but room are available. After many tume request the allowed check in inn wid 1600 rupee and i pay it . But before booking i call them and ask for early check in and they said we provide you check wid availability of room. And they asked money when we boked and arrived there
Room: Premium King Room
VISITEL - A BOUTIQUE HOTEL has replied on Fri Jul 18 12:55:04 IST 2025
Dear Mr.Amit , Thank you for choosing Visitel for your stay and giving us an opportunity to serve you. On behalf of the entire team we would like to thank you again for taking precious time to write back to us your valuable comments. We regret to inform you that you mention the timimg is totally worng as you came to hotel at 8am we are giving you the room at 8.20am we are provide the room as per availability but is always chargeable basis . If you require the room 100% in early morning then you supposed to booked the room from previous day. How ever we will try to give you much better experience in your next visit in our hotel. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards
3.0
Average Stay
kuntal d.
3
Room: Premium King Room
VISITEL - A BOUTIQUE HOTEL has replied on Thu Jul 24 15:06:40 IST 2025
Dear Mr.Dhara, Greetings from Visitel - A Boutique Hotel, Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. On Behalf of the Entire team we would like to sincerely apologize for the inconveniences caused and most importantly not meeting up to your expectations. We would like to inform you that taxi fare is inform by the taxi driver the hotel staff never involve with the rate but as the guest satisfaction is our main priority for the reason we are tried to help to all guest for our pleasure .We do not have any other concern for helping to all our guest. However, Your comments will be treated with Great Concern and will be dealt with immediate effect through constant improvements and initiative. We will ensure that be you have a much better experience in your next visit in our hotel, Once again, thank you for choosing Visitel. And taking precious time to write back to us. Thanks & Regards, On Behalf of Team Visitel...
3.0
Average Stay
anjali k.couple
when there is written 1 king bed but they gave us twin bed and not change it even after complaining
Room: Premium Twin Room
VISITEL - A BOUTIQUE HOTEL has replied on Sat Jun 21 11:30:42 IST 2025
Dear MsAnjali, Thank you for choosing Visitel for your stay and giving us an opportunity to serve you.On behalf of the entire team we would like to thank you again for taking precious time to write back to us your valuable comments. We understand that you are not getting comfort in twin room but as per your booking it was twin room booking only .As hotel we are fully sold out all king bed on that dated or not we are provide the same room if any one request for any twin or king. How ever we will try to give you much better experience in your next visit in our hotel. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards
3.0
Average Stay
ram b.family with 2 kids
Food quality was ok but room quality was not satisfactory, bed quality was very poor and the room was not good I have stayed at this hotel before But that quality is no longer there.
Room: Premium Twin Room
VISITEL - A BOUTIQUE HOTEL has replied on Mon Jun 16 13:52:13 IST 2025
Dear Mr.Jha, Thank you for choosing Visitel for your stay and giving us an opportunity to serve you and. On behalf of the entire team we would like to thank you again for taking precious time to write back to us your valuable and sincere suggestion that would benefit us in the longer run. On Behalf of the Entire team we would like to sincerely apologize for the inconveniences caused and most importantly not meeting up to your expectations. Your comments will be treated with Great Concern and will be dealt with immediate effect through constant improvements and initiative. We will definitely take positive actions to implement your suggestions and will ensure that you have a much better experience in your next visit in our hotel On Behalf of Team Visitel, Many Thanks & Warmest Regards Hotel Visitel Kolkata
4.0
best service at reasonable rat
pranav k.family
location is perfect. neat and clean rooms with all amenities. well trained staff. food was also good
Room: Premium Twin Room
VISITEL - A BOUTIQUE HOTEL has replied on Sat Jun 07 11:58:37 IST 2025
Dear Mr Pranav, Greetings from Visitel - A Boutique Hotel, On behalf of the entire team of Visitel Hotel, we would like thank you for giving us an opportunity to serve you during your recent stay with us. Guest satisfaction has been our main priority and we always do our best to deliver services which will make your stay memorable. Your valuable comments and suggestions are enriching as they guide us to improve our service standards. We are extremely grateful and Happy that you we have been successful in meeting up to your expectation and hope that you shall come back again whenever you are in our very own City of Joy - Kolkata. Your Words of Encouragement means a lot for us. Once again, thank you for choosing your stay with Visitel Hotel. And taking precious time to write back to us. On Behalf of Team Visitel, Many Thanks & Warmest Regards
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