Warunase Palace

Very bad service

door lock not working room not cleaning toilet flush not work mirror not cleaning door lock not working

The room smelled musty. The walls were damp. We were not given towels and soap. The rest was OK.

Outlook was good but rooms are dirty not maintained. Washrooms was also dirty. Food was also not up to mark. Staff was not cooperative

Best hotel and service best staff

The pictures of the room posted and the actual room are very different

Unhygienic rooms, delayed service, below average for the price

Promised a refund from mm t and extra rs 1000 credit, which never came. I had told i will receive the refund plus the the extra credit, this is how mm t treats its loyal customers

Worst experience ever staff were so rude don't even give hot water to kids when the temperature is 16degree

Toilet was clean room ambience was not upto the mark, painting in room was peeling from places. Room had attached balcony, curtains, ac, dressing mirror which was blemished pillows were bad, covers were spotty and they were too thin for one person bathroom did not had cloth hanger, where to hang towel? toilet seat lacked jet spray, you are supposed to use the small bucket to wash yourself after you are done. No intercom was kindly provided with blanket by owners on chilly night

Pathetic service no warm water. No bedsheet. I won't recommend to anyone to stay here's. Service is not good even wifi and tv are not working. And prices are too high in. Compare to this hotel in same prices or lesser than this mostly available.

Room service was very poor as compared to the price charged (rs. 3, 000. Had to request for ac to be switched on.

No hot water available and bedsheet and blanket is not good at all. Most horrific thing is they have provided incorrect location in google so it miss guided us around 12:30 am so it took us to in correct location. This was one of my worst experience i had.

Manager was drunk and denied us for check in said hotel is completely book. Never ever go to this hotel, even hotel was very dirty and unhygienic right from entrance gate till reception, environment has a dirty smell

No basic aneinities like water, no food facility, basically its a bar turnes to small lodge, n pt at all safe fpr family, do not have any words to describe the worst stay