Royal Palms | Rooms at Greek Villa

Cleanliness seems to be a major issue at this property, with guests complaining about dirty rooms and poorly maintained amenities like the pool. The Location of the property is isolated and surrounded by forest, which some guests found peaceful while others found it difficult to reach due to bad roads. The Staff received mixed reviews, with some guests praising their service while others complained about delayed room service and unhelpful behavior. Overall, the property seems to have potential but needs to improve its cleanliness and maintenance standards to provide a better experience for guests.

• Cleanliness

  Several guests have mentioned that the property is poorly maintained and needs proper cleanliness. The pool has tiles missing, and the water is not clean. Some guests have also reported that the private pool was not clean. The rooms were not as expected, and the bathrooms were not clean. One guest reported that a portion of the roof fell off during their stay, which was a really bad experience. Overall, the cleanliness of the property needs improvement.

• Location

  The property is located in a peaceful and isolated area surrounded by forests, which some guests found to be a positive aspect. However, several guests have mentioned that the location is not easily accessible due to bad roads, which can be a hassle. Some guests have also reported that the property is far from the city and lacks nearby food options. Overall, the location of the property has received mixed reviews.

• Staff

  The staff at the property has received mixed reviews. Some guests have reported that the service was delayed, and the staff was not responsive. One guest reported that the staff took until midnight to replace a faulty fridge. However, some guests have also mentioned that the staff was friendly and helpful. Overall, the staff's performance has been inconsistent.