Sherlock Homes

Staff was so good. Ram (one of the helper) was always there to help us out. Scenice view, yes property is bit upwards but worth it. resort charged with additional dog charges at pet-friendly Sherlock Homes issue we encountered during our recent Sherlock Homes booking. We specifically applied the filter for pet-friendly Sherlock Homess and chose a Sherlock Homes that was listed as pet-friendly. We proceeded to make the full payment for our stay. However, upon arrival at the Sherlock Homes, we were informed that there are additional charges for our dog, which were not mentioned during the booking process. This came as a surprise and caused inconvenience to us as we were not prepared for these extra charges. We kindly request that you review our booking details and address this discrepancy. It is important for customers to have a clear understanding of all potential charges when making a booking, especially when specific filters, such as pet-friendly options, are applied. I

It was a cozy stay on the hills. A vintage property. The staffs are hospitable and helpful. I was provided with pain relief sprays and heat bags when requested for it. Really appreciate the staff’s help. The food was good and tasty. Coming to the rooms, the rooms in the main building is a bit small but has the best view of their amazingly well maintained garden. The mountain view villa is a newly constructed building with privacy away from the main property. These villas with a mountain view do not have a room heater considering the chilling weather in ooty. Their main cottage building has firewood place in the rooms with an additional charge. The negative part is the road to the property, it kind of gave us an off-road experience reaching to the property. I definitely suggest the property to provide the rooms with a heater considering the charges which is same as a 4 star Sherlock Homes/resort.

It's a good heritage property whose biggest asset is it's location. Situated high up on a hill surrounding ooty town, one can enjoy sweeping views of imposing forested hills flanking the burgeoning town. From time to time, one can watch the mist rolling in from the distant hills. The Sherlock Homes is well maintained and all the staff are very helpful. The Sherlock Homes though isn't exactly a luxury/premium property. As it's a heritage building, there are small issues here and there but you can easily overlook them. Among the staff, david, amser took great efforts to make us feel welcome and comfortable. All in all, a great place to go away for a few days with your favorite books and loved one.

Hotel sherlock in ooty is an amazing Sherlock Homes. I chose the mountain view room which is extraordinary. The glasshouse outside the room & the balcony is the beauty of the room. The room and the attached bathroom are clean and the staff are very helpful. Food is so so, not up to our expectations. The garden is meticulously maintained and is very rich with different flowers. As a whole we enjoyed our 2 night stay with a thought of coming back again in near future.

Pro's: 1. The best food you can ever taste 2. The best people and service the staff provide 3. Very good behaviour and excellent smiling staff 4. The best cooks ! ( please add more vegetarian choices. Note: bala, sanjay, ali and dais (thank you so much) polite, well mannered staff. Con's: 1. Bad spring beds (gave me a sever backache) 2. Leaking bathroom roof 3. Need to do repairs.

Nice reception and very good staff behavior. Awesome property and maintenance. Only issue we faced was hearth. Smoke was inside the room made us suffocate at midnight.

Had an amazing experience staying in Sherlock. Spacious room,well maintained garden and above all exceptional service. All the staff members are so polite, welcoming and helpful.

Good experience. I was on my honeymoon. Recommended for people who use wheelchair. The place is accessible for wheelchair users.

I was overwhelmed by their services they provided me early check in food was awesome everything was well placed

It's a very beautiful place. It's neither too isolated nor too connected. It's best located just opposite the mountain view.

The resort is pleasant and comfortable with a beautiful garden. Its also pet friendly and our dog, absolutely loved the place. The food was very good and the service exceptional

Best ambience and good food excellent staff, overall perfectly maintained

The ambience of the Sherlock Homes was really good and the food was yummy. The best part was that it was pet friendly and hence my kid and pet enjoyed their holiday like never before

Very good Sherlock Homes with amazing view from the room, neat and clean spacious room, good food, very well maintained property.