Shree Devadessh Sarkar Homestay Paying Guesthouse

Shree Devadessh Sarkar Homestay Paying Guesthouse has replied on Thu Jun 13 14:49:43 IST 2024

Dear Aravindakshan Nair Ji, Thank you for taking the time to share your feedback with us. We truly value all comments as they help us continually improve our services. We are sincerely sorry to hear that your experience did not meet your expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and it is disappointing to learn that we fell short in your case. Regarding the concerns you raised, we would like to address them individually: - Parking Facility: We do offer free parking for our guests; however, we regret any inconvenience you may have experienced in this regard. We will review our parking arrangements to ensure clarity and ease of access for future guests. - Food and Beverage Services: As a home stay, we focus on providing a cozy accommodation experience rather than offering meals. We understand that this may not align with every guest's preferences, and we apologize if this caused any inconvenience. - Attendant Availability: While we do not have a dedicated staff member on-site, we are always available to assist our guests with any urgent matters or inquiries. We apologize if there was any miscommunication regarding this during your stay. - Air Conditioning: We are sorry to hear about the issue you encountered with the AC. We will promptly investigate this matter to ensure that all amenities are functioning optimally for our guests' comfort. We appreciate your feedback on the positive aspect of our location, and we are glad to hear that it met your expectations. Your satisfaction is important to us, and we would welcome the opportunity to make amends and restore your confidence in our home stay. Please feel free to reach out to us directly if you would like to discuss your experience further or if there is anything else we can do to address your concerns. Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Warm regards, Akhilesh Pandey