ShreeSuites Ooty

The Location of the property is highly appreciated by guests as it is easily accessible and peaceful. Cleanliness is well maintained in the property, however, some guests complained about unused items dumped in rooms and dining areas. The Staff is not very friendly and needs improvement in handling situations. Some guests appreciated the caretaker's helpfulness, while others complained about their unresponsiveness. The Amenities provided in the property are basic and well-maintained. However, some guests complained about the poor maintenance of the kitchen and the absence of breakfast. Overall, the property is good for a comfortable stay with family or friends.

• Location

  The location of the property was highly appreciated by the guests. It was easily accessible and in a peaceful and calm environment. The property was located near most of the tourist attractions and provided a beautiful view of the surroundings. Guests found the location to be convenient and ideal for a relaxing stay.

• Cleanliness

  The cleanliness of the property was highly appreciated by the guests. The rooms and sheets were clean and well-maintained. However, some guests found unused items dumped in the rooms and dining area. The bathrooms were also clean, but some guests faced issues with the stinking smell. Overall, guests found the property to be well-maintained and clean.

• Staff

  The staff of the property received mixed reviews from the guests. Some guests found the staff to be friendly and helpful, while others found them to be unresponsive and uncooperative. Some guests faced issues with the caretaker not being bothered about the customers and not providing basic amenities like towels and soaps. However, some guests found the maintenance guy to be helpful and attentive. Overall, the staff of the property needs improvement in terms of responsiveness and customer service.

• Amenities

  The amenities provided by the property were appreciated by the guests. The property had a well-maintained kitchen and basic amenities like gas cooker and water can were provided. However, some guests faced issues with the wifi strength and the lack of entertainment options like DTH connection on the TVs. Overall, guests found the amenities to be satisfactory and well-maintained.