Sinclairs Retreat Ooty

Sinclairs Retreat Ooty

Dear Sir, Thank you for sharing your feedback. We appreciate your observations and are sorry to hear about the inconvenience you experienced with the bathroom facilities and the road conditions leading to the resort. Your comments regarding the bathing arrangements for children and the driving challenges are valuable, and we will review them carefully to see how we can improve the experience for our guests. We hope to have the opportunity to welcome you again and provide a more comfortable and seamless stay. Should you plan another trip to our other hotels and resorts at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Ma'am, Thank you for your kind words. We’re happy to know you enjoyed the beautiful forest views and found our rooms comfortable and well-equipped. We appreciate your feedback regarding the approach road—it has been noted and will be shared with the concerned authorities. We look forward to welcoming you again for another peaceful stay amidst nature. Should you plan another trip to our other hotels and resorts at Burdwan, Darjeeling, Dooars Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Ma'am, Thank you so much for your wonderful feedback! We’re delighted to know that you found your stay worthwhile and enjoyed our excellent staff, calm location, delicious breakfast, and well-maintained rooms. Your kind words mean a lot to us, and we look forward to welcoming you again for another great stay! Should you plan another trip to our other hotels and resorts at Burdwan, Dooars, Darjeeling, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Sir, We sincerely apologize for the experience you had during your stay. We regret the inconvenience caused regarding the buttermilk pricing and the behaviour you encountered when addressing the issue. Your feedback is important, and we will take immediate steps to ensure our menu clearly reflects all prices and that our staff handles such situations with courtesy and professionalism. We truly value your input and hope to have the opportunity to serve you better in the future. Should you plan another trip to our other hotels and resorts at Burdwan, Dooars, Darjeeling, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Sir, Thank you for your feedback. We truly regret to learn that your recent stay did not meet your expectations and sincerely apologize for the inconvenience caused. Cleanliness and hygiene are of utmost importance to us, and we are deeply concerned to hear about the lapses you experienced. Please be assured that we have taken your feedback very seriously and are addressing the matter with our housekeeping team to ensure such issues do not recur. We are, however, glad to know that you appreciated the location and surroundings of our property. Your comments will certainly help us improve our standards of maintenance and service. We hope you will consider giving us another opportunity to provide you with a much-improved experience on your next visit. Should you plan another trip to our other hotels and resorts at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Sir, Thanks for the review. We sincerely regret to hear about your recent experience and extend our deepest apologies for the inconvenience caused during your stay. The incident you mentioned is completely unacceptable and does not reflect our service standards. Please be assured that we are investigating this matter with the concerned team to ensure such lapses do not occur again. We also regret that the room size and services did not meet your expectations. Your feedback is extremely valuable to us, and we will take the necessary corrective measures to improve. We hope you will give us another opportunity to serve you better in the future. Should you plan another trip to our other hotels and resorts at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Sir, Thanks a ton for your kind words and for considering Sinclairs Retreat Ooty the best hotel in Ooty. We are delighted to know that you enjoyed the breathtaking hilltop views, convenient location, delicious food, and attentive service. Your appreciation means a lot to our team and motivates us to continue providing memorable experiences for all our guests. We look forward to welcoming you back soon for another wonderful stay. Should you plan another trip to our other hotels and resorts at Burdwan, Dooars, Darjeeling, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Sir, Thank you for your feedback! We’re glad to know you had an excellent stay at Sinclairs Retreat Ooty and enjoyed the panoramic hilltop views of Ooty. We appreciate your comments regarding the bathrooms and will keep them in mind for future improvements. It’s wonderful to hear that you found our services good and the stay to be a great value for money. We look forward to welcoming you back for another memorable experience! Should you plan another trip to our other hotels and resorts at Burdwan, Dooars, Darjeeling, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Sir, We sincerely regret to hear about your unpleasant experience and appreciate your detailed feedback. While we’re glad that you found our staff courteous, the scenic views enjoyable, and the hot water consistent, we apologize for the issues with room size, dampness, cleanliness, bathroom, and limited food options. Your concerns regarding the access road and overcrowding have also been noted. Please be assured that your feedback will be reviewed carefully to improve our facilities and services. We regret that we did not meet your expectations and hope to have the opportunity to provide a better experience in the future. Should you plan another trip to our other hotels and resorts at Burdwan, Dooars, Darjeeling, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Ma'am, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our beautiful property, amazing food, and serene location. It’s great to know that the ambience, buffet variety, and our staff’s service made your stay special. We’re also happy that the additional facilities like sightseeing and driver services added to your experience. We look forward to welcoming you back for another excellent stay! Should you plan another trip to our other hotels and resorts at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Ma'am, Thanks for sharing your feedback! We’re glad you enjoyed the excellent view, clean and hygienic rooms, and the warm and polite service from our staff. We also appreciate your suggestion regarding the food menu and will take it into consideration as we continue to improve. We look forward to welcoming you back for another pleasant stay with us! Should you plan another trip to our other hotels and resorts at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Sir, Thank you for your wonderful feedback! We’re glad you had an excellent stay and enjoyed the hospitality, food, and service at our property in Ooty. We truly appreciate your special shout-out to Naveen, Sumanto, and Pinkar – they’ll be happy to know their efforts made your experience delightful. We also value your suggestions regarding renovations and will continue working on enhancing the property. It’s heartening to know that our team’s care and attention made your stay memorable. We look forward to welcoming you back soon for another enjoyable experience! Should you plan another trip to our other hotels and resorts at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

We’re truly disappointed to hear about your disappointing experience at our Ooty property. Please accept our sincere apologies for the inconvenience you faced with the amenities, service, food, and other facilities. This is certainly not the standard we strive to maintain, and your feedback is extremely valuable for us to improve. We regret that your expectations were not met and assure you that the concerns highlighted regarding service, menu availability, facilities, and communication will be addressed with our team on priority. Guest comfort and satisfaction are our top priorities, and we will take corrective measures to ensure such issues do not recur. Thank you for sharing your honest review — we deeply value it and hope you will give us another chance in the future to provide you with the true Sinclairs hospitality experience. Should you plan another trip to our other hotels and resorts at Burdwan, Dooars, Darjeeling, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful esc

Sinclairs Retreat Ooty

Dear Sir, Thank you for sharing your feedback! We’re glad to know you liked the great location, nice rooms, and overall experience at our property. We truly value your input regarding the dinner options and will work on improving the availability and variety of items. Your appreciation motivates us, and we hope to welcome you again for an even better experience. Should you plan another trip to our other hotels and resorts at Burdwan, Dooars, Darjeeling, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.

Sinclairs Retreat Ooty

Dear Sir, Thank you for your kind words! We’re delighted to know you had a nice stay at Sinclairs Retreat Ooty and enjoyed our hospitality. It’s always a pleasure to hear that our guests had a great experience. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay! Should you plan another trip to our other hotels/resorts at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you!

Sinclairs Retreat Ooty

Dear Sir, Thank you for your feedback! We're glad to know you had a good stay and enjoyed the food and scenic surroundings. While the location is a bit tucked away, we're happy to hear you found it easy to reach. We hope to welcome you back for another pleasant stay soon! Should you plan another trip to our other hotels/resorts at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out to us— it’s always a pleasure to have you!

Sinclairs Retreat Ooty has replied on Wed Jul 09 11:01:26 IST 2025

Dear Sir, Thank you for sharing your detailed feedback. We’re sorry to hear that your experience did not meet your expectations. While we’re glad you appreciated the hilltop location, we regret that the room size, furniture, and amenities fell short of your expectations. Your comments regarding the breakfast quality and overall value are also noted. We understand your concerns about the pricing and facilities, and we will certainly review them carefully. Your feedback about room amenities like the hair dryer will also be addressed. We truly value your input, as it helps us improve and enhance the guest experience. We hope to have the chance to serve you better in the future.