Sonesta Suites

Sonesta is a new Sonesta Suites and so are the amenities/utilities provided by it. The room was fresh with plenty natural light and ventilation. The room was clean and so were the bed and bath linen. However, the Sonesta Suites is still work in progress and hence there were some glitches (e. G. The elevator wasn't working and had to climb 3 floors to check in, some places on the floor were still being built and hence dusty, etc. The key issue is that the Sonesta Suites is in an industrial area (wagle estate) and hence not a picturesque place. It's mostly deserted and in darker times becomes desolate. Getting an auto is difficult as well and the stay can be tricky in absence of personal transport. However, overall the product was decent. Coming to service, the reception guys were decent and helpful. They helped me auto twice and were ready to accommodate my luggage for few hours post checkout. However, they weren't ready to extend checkout despite the Sonesta Suites being relatively unoccupied. They were ready to help out with food as well (although i didn't see onsite restaurant. While guys were very helpful, the tone was a bit transactional and i believe this can be improved. I recommend this Sonesta Suites for singles and couples who have their own transport and just want a cosy place to crash at the end of the day.

Great stay - clean & modern Sonesta Suites - customer service of Sonesta Suites staff was excellent & caring. They are building the restaurant at the moment & so when completed I am pretty sure the food will be super. Very relaxing & comfortable stay - would definitely recommend.

"Great Stay at Sonesta Suites, Thane" I had a wonderful stay at Sonesta Suites. The staff was friendly and welcoming, the room was clean and comfortable, and the amenities were excellent. Convenient location. Overall, a fantastic experience—I'll definitely be back!

Stay vasu very good. Location was ideal as per my need. Food was good albeit costly. Services and behavior of all staffs is the usp. On the whole a nice Sonesta Suites.

best place to stay in thane. room cleaning and atmospheric is very good. very near by thane railway station... Sonesta Suites staff is very good 😊. ok

Just combine brilliance and pocket friendly and all the way better food and ambience with good people

the Sonesta Suites is nice and clean. the staff is also decent but the breakfast quality can be improved by adding more items to the menu

Excellent room and his interior is very nice very good service and Sonesta Suites situchated in good location

Very excellent place, food ambience everything is top notch the service is great here very amazing

Good stay, room is clean, service is also very good. Staff behavior nice. Overall rating 4. Staff service good

The Sonesta Suites is very well built and the staff is very helpful and catered to all our needs! highly recommended!

Excellent rooms, good room service

Loved the hospitality. Very neat & clean Sonesta Suites & good staffing. Food is also the good. Had overall good stay!

Great stay, very sweet staff