SUMITEL VISTA 800 METER FROM MALL ROAD

Over all good. But reception response is little slow. Over all ok...title are broken of room number 401.

I chose a Premium room with a kanchanjunga view after upgradation at hotel. overall stay was peaceful, had a fantastic view of Kanchanjunga from the window and Wonderful terrace.

Location map led to a different route. Staffs were courteous. Room was not properly maintained. As outside view was blocked, a smart TV was essential, but set top box di not work due to poor weather.

Because there lift was not working, I had to suffer with my parents. I had been provided smelly room where generator's fuel were smelling. There was suffocating.

It was good, but it did not have an AC, which was much required, And the reception is Pranjal Bhaiya was very helpful

The roo condition was bad

Ok

Average experience. The distance from the mall road is near but the road is very narrow and walking will be tough for aged people.

Disaster experience ... misguided by Sumitel's staff. Lead us to wrong location and worst part was not taking any accountability by sumitel personnel, very unprofessional and uncoorporative behaviour. They have various properties in darjeeling, for earning money they contact customer and asking for room upgradation but when customer required any help or assistance they just ignore. No professional staff in front desk, stunt to know that managers were unaware of the whole situation, no responsibility towards guests, even openly they were saying it was not our fault, it's from central team. Dear traveller if you book this property then it will be your FAULT for sure. You'll suffer and nobody have any accountability. They just cheated their customer having no empathy towards their own customer.

I had a wonderful stay at Hotel Sumit Vista, Darjeeling. I find the property through "MAKE MY TRIP". The location is excellent with a beautiful view of the hills, and it’s also quite convenient for exploring the town. The rooms were clean, cozy, and well-maintained, giving a very comfortable feeling. The staff was extremely polite, helpful, and always ready to assist with a smile, which made the stay even more pleasant. The food was tasty and fresh, with a good variety to choose from. Overall, it’s a perfect place for a relaxing trip to Darjeeling, and I would definitely recommend this hotel to anyone looking for comfort and warm hospitality. THNKS TO MAKE MY TRIP.

We had an amazing time at the hotel. The rooms were spotless and had great décor, and the bed sheets were crisp. The breakfast buffet was delicious with a huge variety of options. The staff were very attentive and made us feel comfortable. The only minor issue was that the pillows were a bit too firm, but overall, it was a great stay, and I would definitely return". 

Property room was excellent and had a great view from room. The service needs to be a little bit more prompt and professional

Location is very good and also the hotel.you can easily watch kanchenjunga view from the hotel room.You can also rent a scooty from just 2 shop away and explore darjeeling.

Good stay, stuff are very co operative and helpful.recomended to stay

Behaviour is quite good but while checking out they certainly urge to pay the rest bill while we stated that we leave our bags and after coming bag we will take it but they refused

staffs behaviour was good with good food. room was clean and hygienic. location was also good minutes walk to mall road

I stayed at hotel for 3 nights.Room was spacious.All the staff members are well behaved.Food was delicious for all the three days.Room was neat and clean.No complaints I stayed at hotel for 3 nights.Room was spacious.All the staff members are well behaved.Food was delicious for all the three days.Room was neat and clean.No complaints.

The hotel team was not supportive nature,

Their facilities and behavior were not good they provide us room that was not environment friendly it was so hot in that room and suffocating also.we asked for fan they said no.Room's lock was not working properly they broke the lock we had to stand their for 2 hour after that they charges that lock cost by us we said them it was their fault but they forced us to give the lock price then we had to give them 500 rupees.

Property are good Food is very good Location everage Facility good