Collection O Police Bazar Shillong Formerly Pillars House

Pillars House was a good stay for me I would say. There was great space for parking your vehicles. The location was 1 km walking from police bazar. Rooms were decent for the price.

I had a terrible experience at this hotel. There was no cook available, so no food was served at all. The maintenance was completely lacking, and the rooms were not properly managed. On top of that, no hotel staff were available to assist with even basic needs. It was one of the most disappointing stays I’ve ever had — I would not recommend this place to anyone until they seriously improve their services.

Very nice rooms located in a safe area and the hotel staff are very cooperative

The rooms were really comfortable and big. The staff were really helpful and at there all the time.

we as a family experiencing very pleasant stay over there. The staff is good, and also there is no problem regarding early check-in.

They don't have any room service 😔 if you order for any kind of food they'll serve minimum after 2 hours .... Any one want's to stay I will personal say no or try in some other hotels and home stay..

There was little to no difficulty finding the property, the owners greeted me as i entered the compound and got me checked in. Everyone was very helpful throughout the stay and i really enjoyed the scenery of the city from the property.

Worst property and owner behaviour was rude. Mmt service was also worst and friends they are just playing games with customer no support at any end.

Good behavior of staff, good quality food, and best rooms with affordable rates ₹.

It was a pleasure staying at this brand new property, which is 5 minutes walking from the district council. Staff was very polite and we'll behaved. Overall the experience was nice. I will definitely stay there again.

The owner of the property is rude and unfriendly. My suggestion to the people not to go and stay in that property

They didn't let me check in although it was a fully paid booking. They didn't agree with the discounts. The guy at the desk was so rude and walked away while i was talking to them. The place is not as clean as it looks like in the pictures and not as open and breezy. I shifted to a place called jessica residency nearby which was the best decision i made

We did 48 hrs advanced booking prior to arrival. It was a disaster once we reached. We were denied the check in, told that can't stay at such low price, they said mm t is taking money in the name of of false booking. Ee had to search for another property at 12:00 midnight. Don't go to this place, very unethical. . Owner asked for extra money when ee decided to leave.

Rooms were clean, friendly staffs but the location is not good the road is very narrow that two cars can not pass at a time simultaneously

Terrible. There was no drinking water or glass water, phone was not working for room services, could not watch tv as setup box wasn't working.

The hotel staffs were very nice. The food was delicious. There was no problem throughout the stay. Will definitely visit again.

The location of the hotel is very bad. The way by which go to the hotel is not good, its difficult to pass with car. Food was very poor. Hotel environment not good. Staff approch was not good

Worst room and room service, room not as per shown in the map. Shown sometding else got in a lodge, student staying on same floor and above floor given on rent por family terrible experience

It's a good place to stay at this price range. The staff were polite. Food was good too.

Rooms only, facilities are lowest, bed was having 7-8 inches projection ahead of main area, many time i hit on my foot. Less space in bathrooms, wc flush water come back from below bowl connection, one day morning water stopped to come. No other facilities available, it is worst property i visited till date.