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South Dum Dum
4.4 km drive to Netaji Subhash Chandra Bose Airport
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Location rated 2.0 by guests
What guests said
Several guests noted that the location was attractive, providing good access. However, some experienced issues like forced meal orders and unsatisfactory conditions in nearby areas. Overall, mixed sentiments were observed concerning the convenience and cleanliness associated with the property's location.
Property Rules at Townhouse OAK Seventy Seven
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.87 Ratings, 45 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property offers a mix of experiences. While some guests appreciated the clean and cozy rooms with a lovely ambiance, many highlighted serious issues like poor service and unhelpful staff. Check-in can be inconvenient, and there are complaints about inadequate amenities and cleanliness, with dirty linens and unhygienic conditions. The location is noted as a strong point, along with a calming atmosphere, but many guests found the overall service disappointing, especially regarding food and drinking water availability.
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Excellent Stay
excellent and clean, pleasant stay I found location from make my trip. this is very beautiful and clean
Room: Classic
Terrible Stay
I stayed for two days after booking through MMT. The hotel is not identifiable from outside, no marking or logo. Check-in is prompt but strictly not a minute early. There is no service, even drinking water. Continuous inflow of local young couples, possibly a favourite place to them. However, hotel ensures valid ID check. You can not leave the premises before 8:00 AM, not convenient for early checkout. Behaviour of the staffs are certainly not polite.
Room: Classic
Poor Stay
The hotel rooms are good, clean. But no service, even drinking water unavailable.
Room: Classic
Terrible experience at hotel
Worst experience everrr. Our checking time was at 12 pm. We reached at around 9 pm. The receptionist asked us to wait for 30 mints as there were no rooms available. When asked why they gave our room to other people. They told us mm t isn't the owner of the hotel. And they asked us to wait until the room is vacant. We had to wait more than 1 hour before we can get in. There were no fan in the room. The ac wasn't working. They hadn't provided us the blanket for 2 hours. The receptionist behavior was the worst. Terrible experienced overall
Room: Classic
Pathetic experience.
Worst in terms of hygiene. Bedsheets and blankets were dirty. No amenities provided. They won't even give you complimentary water. Service is pathetic. Staff is rude. For any service one has to literally fight with the staff members. They will force you to order from their restaurant. I booked my stay through make my trip where they mentioned that early check-in two hours prior to standard time was allowed but the receptionist wouldn't allow you to early check-in. Make my trip customer support wouldn't even help you in this regard. Throughout my stay, i had a pathetic experience.
Room: Classic
Outstanding
We came here for medical emergency facilities are too good. Behaviour of all staffs are nice and calm.
Room: Classic
nice place
everything was quite nice. definitely recommend. neat and clean rooms. staffs r very cooperative and friendly.
Room: Classic
Check in time
All are good but check in time is 12. 00pm they don't allow check in before one two hour let night timings not problem
Room: Classic
Quiet room
Our room was quiet and comfortable. The overall stay was good.
Room: Classic
Exceptional comfort
Exceptional comfort and a relaxing environment clean room, comfy bed, and great service everything was perfect.
Room: Classic
Fabulous stay
Good hotel at reasonable price. The location of the hotel is attractive and the staffs are cooperative
Room: Classic
Lovely ambiance
The hotel's ambiance was lovely! a really great stay.
Room: Classic
Poor Stay
Rooms are not good, damaged amenities, poor service, rudely behavior of reception staff. It's very bad experience.
Room: Classic
Excellent Stay
It was very good and the staff was very polite and helpful
Room: Classic
Horrible experience
The receptionist is very very rude. Being on the reception, she thinks she can behave however. Got our rooms late of two hours. Even though had rules to take outside food, the hotel forced us for their in hotel food where most of the food items were unavailable and some even had rotten smell which we had to change. The passage were smelly, rotten and very very dirty with previous days garbage. Rooms had dirty towels, stains in pillow cover and bedsheet. In the hotel emeneties, they just provide one towel that’s it. Very bad and horrific experience
Room: Classic
Terrible Stay
The sheets were dirty, corridors filled with garbage, rooms dirty, washroom was filthy and stains and hairs all over the place
Room: Classic
Indeed to improve
Service is not so good. Staff behaviour is also require to improve. Location is good. Food price is higher.
Room: Classic
Poor Stay
Breakfast opted at the time of booking, but not got that service. Complimentary drinking water service isn't available. Rooms & wash room are not cleaned properly. Bed sheet has spots not cleaned
Room: Classic
Terrible Stay
Worst experience, i had to wait for 45 minutes outside hotel as receptionist was sleeping & did not open the door in morning. No soap or towel is provided no complementary water is there. Blanket & bedsheet both are dirty & torned at sharp 11 they will call 3/4 times for check out
Room: Classic
Quiet comfort inn
I visited this hotel many time service was good. Rooms are very clean and spacious.
Room: Classic
Q: What are the Check-In and Check-Out times of Townhouse Gokul Regency Near Dum Dum Metro Station, Kolkata?
Q: Any options for booking on partner website?
You can explore Townhouse Gokul Regency Near Dum Dum Metro Station on our partner website www.goibibo.com
Q: How many types of rooms are available at Townhouse Gokul Regency Near Dum Dum Metro Station in Kolkata?
Q: What are the customer ratings for Townhouse Gokul Regency Near Dum Dum Metro Station?
Q: How far is Townhouse Gokul Regency Near Dum Dum Metro Station from the city center ?
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