SURBEE RESORTS MUSSOORIE

Had a comfortable stay. Resort is located at awesome site. Attractions are also nearby. Staff too was well trained & helpful.

No fan only wall fan was there with no control my baby’s got no sleep at night because of fan and they charged extra for my 2 kids for bed i already add 2 kids above 5 years but they don’t ready to accept it very bad

No room service, dirty room, foul smell in room, unclean toilets, intercom not working, dirty linen, bathroom door not working, balcony door not working, bad food, over very bad

Dear properly was deserted we were the only guests. They have not mop the floor there all were scratches on floor, no dusting was done bf-or check in. Bathroom jet handle was broken and leaking also. They offered us 2nd room but we didn't as all rooms were deserted were ditto. Property is very big but not well maintained. Very few lights were lit as we were only guests. No welcome drink and on nd on.

Apart from room, they are not providing even shop moisturiser and comb which is basic needs, there is not a coffee pouch or tea bag during stay, charges for room heater as well

2. distance is the main drawback of resort. no convenience provided. food is so costaty. staff is good coprative but the location of resort is terrible.

Beautiful stay food good view

Old property was shut for few years which opened this year. So needs major repairs and maintenance. But location is fantastic! food average. Hygiene is desirable! staff and manager very nice and cooperative.

Location was good. Food was ok. Staff was poor. Rooms was stinking. No toiletries available at all.

The overall view was good, the food has limited options. The rooms were not as clean as they should be and the manager sitting at the reception named some mr. Panwar/chauhan was very arrogant and was not even interested to show rooms for selection

Food is ok. But hygiene and safety is not up to the mark

Paid 2600 extra for dinner and breakfast while booking but quality of food is not worth of paying even 1000. They’ve limited options either for food, deserts or even for beverages.

Im really happy with this booking thanks.

Great stay good resort am-aging view from our rooms

I stayed in 307, suite room, the room is not well maintained, with poor linen and towels, no windows and it is not worth to stay

Location is good, food is ok, hygiene and safety standards are medium

I stayed in the hotel with family and it was very budget friendly

Better to book hotel if the service is like this for room heater they charged extra, breakfast also not so good.