Taj Swarna, Amritsar

I stayed here just 3 days back for celebrating my son’s birthday . I had mixed experience with some good and some mediocre things at property, let me share my views on that. Good things first.😊 They have courteous and helping staff with smiles. They gave us a pleasant surprise by cake and decorating room nicely for celebration. Morning breakfast was awesome, delicious and rich. Mediocre things I found that property was not up to the mark in maintenance as in the Name of Taj. As we entered the room,some short circuit happened there was no electricity for some time. And there was continuous alarm sound. We informed the staff, they got repairing staff for fixing it. We requested to change the room and we had to change the room. Previous room was with pool view but the later room was too bad in the outer view(broken wall and closed dirty balcony) Then the pool was so small it was not like a five star Taj Swarna, Amritsar’s pool. Overall it was nice but they need to bring some new zing to property and till the time they should charge less.

The property is located at a good location. The general area is clean. The check in was smooth, the room quality is good however the service was a little lacking given the standard of hospitality that the taj Taj Swarna, Amritsars are famous for. I was traveling with a toddler, 3 months plus age. To get the room service to answer i had to make a minimum of 2 to 3 calls each time. The in room dining didn't pick up initially and then kept me on hold for a long time. They then told me they would call back and didn't do so. Apart from that it's absolutely perfect on the hygiene aspect and on the quality of the rooms. The food was amazing. The security personnel at the entry were very warm. If only the people answering the guest service calls and the in room dining could match their warmth this would be the ideal place to stay

We planned the vacation on diwali day and hope the festival will be full of excitement and energy, however the same was missing and it was quite a dull affair in the Taj Swarna, Amritsar. We visited other taj properties in the past on diwali day and we felt it was worth leaving our home and be a part of taj hospitality. Taj amritsar needs to pull their socks for breakfast services which during peak hours were chaotic. Housekeeping also needs to be taj standards. The staff was excellent and caring otherwise and i did celebrate my birthday and the senior staff were part of my celebration and made me feel great. The cake made my taj was top of the line. We are die hard taj clients and we are always happy to stay leave aside the small details which can be improved.

Our friends group saved money for 3 months and planned this 1 day stay at taj to experience luxury and taj didn’t disappoint us ! we don’t do much exercise but seeing gym of taj we felt exercise is best medicine so we did some push ups there ! food was great and staff was so polite that even after seeing us confused with names of such fancy dishes they explained what that is and even serve us at tables with smile ! staff is great ! location was also amazing and we felt like there are only 20 people per sq km and so much of greenery ! room service was great and they didn’t charge us for ice cubes bucket we asked on menu ! it’s experience we will always remember here from our 2 bhk !

Taj is india's premium chain so expectation level is always more. To be honest we were around 10% less satisfied than what was expected with dinner buffet being cancel-led to very limited menu we had to choose from and staff being less cooperative to allow something out of that limited menu. Service being slow. Too any calls around 11 to push us for check out. It would have been better if things were done in a more courteous manner as is expected from taj. The room quality food quality and hospitality in other ways was good enough as is always the case with taj group.

Happy to stay here. As usual, taj stands by its promise of unmatched service and top both hygiene. The team was sweet enough to offer us a room decoration and a cake. The breakfast buffet was a huge spread and of-course very tasty. We even had our dinner here and i must say it was again very yummy. The pool and gym amenities are pretty cool. It's a small property unlike other taj Taj Swarna, Amritsars but they have maintained it pretty well. Highly recommend

From accommodating early checkin in a jiffy, to the smallest requests, they took care of everything. From their recommendations to their hospitality it was just amazing. I would especially recommend their restaurant the chinese room and their dumplings. Harpreet took special care of us and our dietary restrictions. I really like the whole property the pool was so good and the rooms so comfortable. Must visit if you’re going to amritsar.

The stay was fantastic starting with welcome drink till room amenities and dinner followed by next day breakfast buffet. Best part was hospitality by Mr Sikander at our service . He knows his job very well and win our heart by his warm hospitality. He tried to get us best of food options. Although Dinner was ala- carte ,,,,, which was little disappointing. Otherwise overall best Hotel in Amritsar.!!

Staying at taj swarna was an excellent and comforting experience with amazing and welcoming staff. It absolutely justifies the brand it carries.

Great hospitality. Clean rooms. Good ambience. Perfect location to visit gurudwara, mall, ranjit avenue where all restaurants and cages are located

Very good property. Had very good experience. Spend the weekend over there and it was wonderful. Hope to be there again.

Ultimate stay experience. Wonderful hospitality. Good proximity to the market and mall. Good food.

We had stayed for 3 nights and had opted for club room. We were on holiday. We had excellent & very comfortable stay. The breakfast was very good and club lounge services were excellent. Gaurav duty manager was very helpful for speedy checkout even ensured that we get discount on food on taj shareholders coupon. We look forward to coming again.

The bed was to die for. We slept like babies. For my father's birthday they decorated room, gave us complimentary cake. Breakfast was yummy even take away breakfast was yum. Over all fantastic stay

The stay was great. Hospitality was amazing. All our requests were taken. Parents had a really comfortable stay.

Wonderful comfortable stay good ambiance helpful staff overall great experience

The stay was ultimate and even the most satisfying thing was their hospitality i would say super amazing hospitality and excellent staff specially mr lakshay, mr subhodh, and mr himanshu. The food was also amazing.

Stay was excellent. Very comfortable rooms. Food was delicious. Staff was always smiling and served with their hearts. Nothing to beat the taj hospitality.

Everything perfect. Require slight attention towards kids play area. Staff is very cordial. Had a very nice experince overall.

Iron was not there in my room, other than that great hospitality was shown by the Taj Swarna, Amritsar. Food is also nice.