Taj Swarna, Amritsar

I stayed here just 3 days back for celebrating my son’s birthday . I had mixed experience with some good and some mediocre things at property, let me share my views on that. Good things first.😊 They have courteous and helping staff with smiles. They gave us a pleasant surprise by cake and decorating room nicely for celebration. Morning breakfast was awesome, delicious and rich. Mediocre things I found that property was not up to the mark in maintenance as in the Name of Taj. As we entered the room,some short circuit happened there was no electricity for some time. And there was continuous alarm sound. We informed the staff, they got repairing staff for fixing it. We requested to change the room and we had to change the room. Previous room was with pool view but the later room was too bad in the outer view(broken wall and closed dirty balcony) Then the pool was so small it was not like a five star Taj Swarna, Amritsar’s pool. Overall it was nice but they need to bring some new zing to property and till the time they should charge less.

The property is located at a good location. The general area is clean. The check in was smooth, the room quality is good however the service was a little lacking given the standard of hospitality that the taj Taj Swarna, Amritsars are famous for. I was traveling with a toddler, 3 months plus age. To get the room service to answer i had to make a minimum of 2 to 3 calls each time. The in room dining didn't pick up initially and then kept me on hold for a long time. They then told me they would call back and didn't do so. Apart from that it's absolutely perfect on the hygiene aspect and on the quality of the rooms. The food was amazing. The security personnel at the entry were very warm. If only the people answering the guest service calls and the in room dining could match their warmth this would be the ideal place to stay

We planned the vacation on diwali day and hope the festival will be full of excitement and energy, however the same was missing and it was quite a dull affair in the Taj Swarna, Amritsar. We visited other taj properties in the past on diwali day and we felt it was worth leaving our home and be a part of taj hospitality. Taj amritsar needs to pull their socks for breakfast services which during peak hours were chaotic. Housekeeping also needs to be taj standards. The staff was excellent and caring otherwise and i did celebrate my birthday and the senior staff were part of my celebration and made me feel great. The cake made my taj was top of the line. We are die hard taj clients and we are always happy to stay leave aside the small details which can be improved.

Our friends group saved money for 3 months and planned this 1 day stay at taj to experience luxury and taj didn’t disappoint us ! we don’t do much exercise but seeing gym of taj we felt exercise is best medicine so we did some push ups there ! food was great and staff was so polite that even after seeing us confused with names of such fancy dishes they explained what that is and even serve us at tables with smile ! staff is great ! location was also amazing and we felt like there are only 20 people per sq km and so much of greenery ! room service was great and they didn’t charge us for ice cubes bucket we asked on menu ! it’s experience we will always remember here from our 2 bhk !

Taj is india's premium chain so expectation level is always more. To be honest we were around 10% less satisfied than what was expected with dinner buffet being cancel-led to very limited menu we had to choose from and staff being less cooperative to allow something out of that limited menu. Service being slow. Too any calls around 11 to push us for check out. It would have been better if things were done in a more courteous manner as is expected from taj. The room quality food quality and hospitality in other ways was good enough as is always the case with taj group.

Happy to stay here. As usual, taj stands by its promise of unmatched service and top both hygiene. The team was sweet enough to offer us a room decoration and a cake. The breakfast buffet was a huge spread and of-course very tasty. We even had our dinner here and i must say it was again very yummy. The pool and gym amenities are pretty cool. It's a small property unlike other taj Taj Swarna, Amritsars but they have maintained it pretty well. Highly recommend

Taj is taj. No doubt on that. Had a great stay here for 3 nights. Rooms are spacious with all amenities and breakfast buffet is great. They even fulfilled my special requests made from time to time. Hotel staff is always on toes to keep you happy and smiling. They even allowed us late checkout 4 hrs over and above standard checkout time. Will definitely stay here again next time as there are few places in amritsar where we could not visit.

From accommodating early checkin in a jiffy, to the smallest requests, they took care of everything. From their recommendations to their hospitality it was just amazing. I would especially recommend their restaurant the chinese room and their dumplings. Harpreet took special care of us and our dietary restrictions. I really like the whole property the pool was so good and the rooms so comfortable. Must visit if you’re going to amritsar.

Good experience customer care of mmt also very good any type problem short in few minutes taj Taj Swarna, Amritsar also good

Excellent hospitality and upkeep of the property. Nothing short of 5 stars for this one. We have been to amritsar for a few times and should have chosen this one over others every time

We stayed for a night and it was nice experience. Good food and well maintained rooms. Hotel should improve on play area for kids.

I recently had a wonderful experience at the taj in amritsar. The warm hospitality, elegant ambiance, and exquisite cuisine made my stay memorable.

Excellent service. One if the best breakfast we had - their ch-ole kulcha are certainly best in town. Special mention to chef anish and chef manoranjan for spoiling us and our little kid.

All great. All staffs are friendly and humble. Very good food and breakfast is excellent great location

Excellent hospitality and ambience. Food at grand trunk restaurant was amazing. Rooms were super clean and spacious.

The booking was for my parents. They enjoyed the stay. The Taj Swarna, Amritsar staff as usual was courteous and prompt.

Though the room given wasn't cleaned upto the mark on complaint they upgraded us so it made up to the good up

We had a pleasant stay at this property and enjoyed the breakfast and hospitality is good.

Staff was very co operative. Positive vibes in the property. I will give 5*rating to the property and the staff members. Ravi, harmeet, sunil and other all were great doing their work with lots and lots of patience and happiness

Excellent stay and excellent service. From your reception staff to your concierge. Everyone was super helpful and lovely. This is what makes me want to only stay at the taj