The Fern-An Ecotel Hotel, Kochi

We reached the property located in willing-don island late in the evening. Check in was quick. We got our designated room with pool view. We were served food and drinks of our choice in the travancore restaurant although dinner time was over. We felt rejuvenated after the refreshing dinner and the warm behaviour of staff, specially abhishek. Breakfast buffet is elaborate and delicious. It is served in the indoor restaurant as well as in the verandah beside the pool. We stayed for 2 nights and the breakfast menu for the 2 consecutive days were completely different. Hotel is very close to the jetty from where one can board the ferry to visit fort kochi and jew town in mattanchery. The swimming pool is ideal for cooling off after a hot tiring day. There was a special gala dinner for christmas eve. Starters, main course and christmas themed desserts were too good. There were little girls singing christmas carols during dinner. There was a huge and well decorated christmas tree as well as a gingerbread cookie house in the lobby. We were gifted a plum cake. All the staff members are well mannered and extremely helpful. Room amenities, bed linen, towels were top notch. The bathtub deserves special mention.

We had a hassle free check-in and then allotted a room. The property was well maintained and taken care of regarding the cleanliness. The room was spacious with all the necessary amenities in the bathroom. All items were neatly organized for usage. The staff was courteous and easy to approach, staff members were well trained and knew their respective roles very well. The food and beverage services staff was efficient in clearing the crockery and arranging it on the dining table. The food was top notch with the quality, taste, and care was taken regarding the presentation of the dishes. We enjoyed both the options of a la cart e and buffet. The temperature of the induction was checked regularly for the items in the buffet. The chefs paid extra attention to the suggestions and recommended accordingly. The chefs were courteous and took extra care with the preparation of the recommended dishes. Overall, it was a delightful stay with nearby docks and walk in nature. We are planning a second visit to this property in the near future.

Trident was truly great with excellent and polite staff. The reception desk were accommodating and understanding. The food was very very good with staff hovering around waiting for our requests. Dinner on the last day was poor in terms of service but was understandable due to few demanding customers who overtook the overall service leading to unpleasant experience. The rooms were comfortable and peaceful. The front doors however were very heavy meaning it was not kid friendly to either open or keep open. The housekeeping was very professional and were ready to meet our requirements. The swimming pool was clean and well maintained. There were enough safety measures in place and good changing facilities. Overall the experience was good ans relaxing.

The atmosphere at the resort was delightful, with its impressive architecture and the beautifully maintained garden—a primary factor in our decision to stay at Trident. The room appealed to us greatly; it was tidy and well-kept. However, we found the bathroom design to be inconvenient, as it required standing in a bathtub to wash—a practice not commonly preferred in India, and particularly uncomfortable for my expectant wife. While the breakfast offerings were satisfactory, the dinner buffet did not meet the same standard. Despite promotional materials suggesting a range of daily activities, we discovered none were actually taking place. Despite these issues, our stay was serene and restful, one can really feel the tranquility.

The property lives up to it's oberoi standards and the hospitality is next level. The location is amazing. Can reach the most happening area fort kochi in a 12 min drive or by ferry in no time. B/f buffet has a good spread and south indian cuisine is top notch. Never tasted so fresh seafood before! continental cuisine is impressive too! we had been there to celebrate our wedding anniversary and the The Fern-An Ecotel Hotel, Kochi staff and the The Fern-An Ecotel Hotel, Kochi manager made us feel so special and made our anniversary so memorable. My son had to give his online exams and they gave him free access to the tranquil business centre equipped with strong wifi and a desktop. Will definitely be coming to stay again!

Great in room dining options but the breakfast buffet can improve a lot. Two days in a row the wine glasses were not clean and the serving staff missed out on bringing spoons and bowls in the first go breakfast variety is way less in comparison with other tridents. Nothing in the breakfast menu deserved a second serving ( while ird was simply delicious. Breakfast is missing the cheese platter and cold cut section. Waffle order was not done correctly twice clean room and attentive housekeeping staff. Addition of chocolates in turn down service can improve the experience (instead of oranges. Swimming pool was clean but there is a need of pool related equipments. In totality- not giving a 5 star experience

The The Fern-An Ecotel Hotel, Kochi, room and its services were upto the expectations. However i must mention about your front desk. I was due for an onward journey to munnar on 25th january and couldn’t find an intercity uber. I requested the front desk to help out. They immediately connected me to a travel operator, who provided a toyota innova. The driver took me on a route that took me more than 5 hours, cost me and he had no knowledge of the google maps, leading to an unnecessary delay. For my return journey to kochi a different travel operator charged and i reached within 4 hours. Yours is a very reputed The Fern-An Ecotel Hotel, Kochi.Please rectify regards dr shamik ghosh

Nestled amid-st kochi's serene backwaters, trident kochi offers a luxurious retreat with impeccable service and breathtaking views of internal pool and lush green ambience. The The Fern-An Ecotel Hotel, Kochi's elegant ambience blends contemporary design with traditional kerala architecture, creating a tranquil oasis for relaxation. The spacious rooms are tastefully appointed. Dining at trident kochi is a culinary treat with exquisite flavors from both local and international cuisines served at their fine restaurants. Whether for a leisurely escape or a business stay, trident kochi ensures a memorable experience with its charm, comfort, and attentive hospitality.

The trident at kochi is like any other trident, reliable, comfortable and dependable. The property is really well maintained despite being 30+ years old with a lot of woodwork. The staff is very courteous and helpful. The food is really good and the rooms are as expected. All in all a great experience when travel-ling for work or for leisure, alone or with family.

The The Fern-An Ecotel Hotel, Kochi is excellent situated near fort kochi. It has all the amenities and is maintained well. The food has a lot of variety and taste is excellent. It has a beautiful swimming pool and ayurvedic spa also. Overall it is a nice place for stay with family.

Best for family. Best staff. Best environment. Best ambience. Laundry is a bit concern. Overall excellent.

The experience at trident was excellent. The services provided were top-notch, with any issues promptly addressed. We indulged in room service, and the food was delicious and reasonably priced. However, the only drawback is the location on willington island, where there are only three nearby restaurants and no shops for essentials or nearby attractions within walking distance.

Resort location is in the centre of cochin but away from the crowd as it is near the harbour area, the crowd and noise is less if you are in your own vehicle this is the place to stay it has ample parking facilities good pool with ro water our bf was complimentary i stayed for 4 days and all days we had the same menu and most of the item were on live kitchen which they were taking order for and mostly forgot the order or mixed the order with other people even though they had a large staff they were unable to cater the needs of the people altogether if the restaurant people got their act together this will be the best 5 star property in cochin

Location away from heart and market place of the city. Good staff. Good food. Room comfortable. Room ac settings and bathroom upkeep need a bit more attention.

We were served with a welcome drink during arrival and the check in was smooth. The rooms provided were clean. Housing keeping team were good and timely service were received. The complimentary breakfast was really good with indian and continental flavour and the service team was helpful and was very responsive to our specific requests. The pool facility and garden area was good. Totally a wonderful ambience and experience.

The rooms were not only clean and comfortable but also thoughtfully designed. Enjoyed with family, food are costly.

All amenities were good except the lack for kids pool and kids playing area. All the other facilities were great especially the swimming pool and pool side dining. The break fast experience was great and the dal kichadi provided for kids dinner meal was awesome. We really enjoyed the stay.

Everything was great except location of the property. No market or restaurants nearby, have to travel by cab. Otherwise, The Fern-An Ecotel Hotel, Kochi staff was helpful managing cabs and other requirements. Room was clean specious, housekeeping was prompt.

My stay at trident was comfortable, and the staff were incredibly supportive. Trident provided a comfortable stay with incredibly supportive staff. From check-in to departure, their hospitality was exceptional, ensuring a memorable experience. Highly recommended for those seeking both comfort and attentive service.

It was really amazing and safe stay for my vacation facilities provided by trident was really worthy for what i spend