The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Wed Sep 10 18:18:32 IST 2025

Dear Jigarkumar J Sutaria, We're delighted to hear that you enjoyed your stay with us! It's fantastic to know that our hard-working team were able to make your experience memorable, and it's just as wonderful to know our food exceeded your expectations. We're glad that your room was to your liking and that you found it maintained to our high standards of cleanliness. Your comfort and satisfaction are our main priorities. We look forward to welcoming you back soon for another excellent stay. We also appreciate your feedback about including video in reviews - we'll pass this along to the relevant department to look into its feasibility in the future. Safe travels! Thanks & Regards Chowdary Ramesh P

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Thu Aug 21 00:57:19 IST 2025

Dear Maheshkumar Nagappa, Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Chowdary Ramesh P

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Thu Jul 10 18:34:03 IST 2025

Dear Prashant Hedaoo, We are thrilled to hear that you enjoyed your stay with us and found the location to be convenient for your travels. Knowing that you appreciated our well-maintained premises as well as our commitment to cleanliness means a lot to us. Your compliments to our attentive and friendly staff will certainly be passed on, as they strive to provide all our guests with an experience that exceeds their expectations. We're also delighted to learn that you relished the food and found it both varied and tasty. Encouraging reviews like yours are what motivate us to keep delivering superior services. We look forward to hosting you again for another memorable experience when you next visit the area. Thanks & Regards Chowdary Ramesh P

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Tue Jun 24 13:41:42 IST 2025

Dear Supriya Karkare, We're delighted to hear about your memorable experience at The Fern Gir resort. The team takes great pride in providing a variety of activities for our guests and it's wonderful to know you enjoyed them all. It's also heartening to know that our food exceeded your expectations, with our live counters and diverse buffet options. We strive to maintain the high standard of cleanliness and comfort of our rooms, your feedback serve as a valuable recognition to our efforts. Your recommendation is highly treasured and it would be our pleasure to welcome you and your family again for more unforgettable experiences. Thanks & Regards Chowdary Ramesh P

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Thu Jun 12 19:30:55 IST 2025

Dear Rajan Chanpura, We're glad you enjoyed the perimeter location of Fern The Gir resort amidst the Gir wilderness. It's delightful to hear that you found our facilities, including the pool, game zone, gym and spa, up to the mark and well maintained. It's also rewarding to know that our staff was able to give you attentive service that enhanced your experience. We're thrilled that you found our entertainment activities engaging and enjoyable. Knowing that you savored our food brings us immense joy. We strive to provide a superior experience at a great value, and we're happy we were able to do so in your case. Looking forward to welcoming you again for another exemplary stay. Regards, Tejas Jani Duty Manager.

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Thu Jun 05 14:22:29 IST 2025

Dear Austine Dsouza, We're glad to know that you found our property location convenient and our property well-maintained. It's wonderful that you had an enjoyable stay in our clean rooms and appreciated our courteous staff. About the comments on our non-vegetarian menu, it’s clear we have a chance to improve. We do review our menu regularly and feedback like yours helps in such evaluations, so we’ll definitely take your insights on board. We strive to provide a variety in our offerings to suit everyone's palate and we're sorry if it fell short in this instance. Should you stay with us again, please feel free to share your preferences. We'll do our utmost to cater to your specific requirements. Your thoughts are appreciated and welcomed as they contribute towards our ongoing efforts to provide our guests with exceptional experiences. Regards, Tejas Jani Duty Manager.

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Thu Jun 12 19:31:23 IST 2025

Dear Ajay Kalaniya, We appreciate your detailed feedback about your experience staying with us. It's good to know that you enjoyed our unique interior design and location. We understand your point regarding the swimming pool and the AC cooling. We'll definitely take note of this issue. As for the swimming pool size, we designed it to cater to an intimate and tranquil experience but we understand that it may not meet everyone's expectations. Our F&B department was taken aback by your comments on the food as we usually receive positive feedback. It's certainly a concern to us if you felt that the food was not as delicious as you expected. Rest assured, we will certainly reassess our menu and look into our cooking practices, taking your points into consideration. We're aware now about the need for a kids pool and we will consider introducing it in the future. We absolutely agree that cleanliness is essential, and we'll strive to ensure our pool is clean at all times. Your feedback helps us constantly evolve and improve. We believe we can turn your next stay into a positive and memorable one. Regards, Tejas Jani Duty Manager.

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Fri May 30 18:13:50 IST 2025

Dear DHARMESH GHUMALIYA, We appreciate your candid feedback about your experience at our establishment. It's disheartening to hear that your time with us was anything less than excellent, especially with regards to the food and service. We're glad that you enjoyed our ambiance and supplementary activities, reaffirming our belief in providing a wholesome experience to our guests. We uphold the highest standards for our food and we're sorry to hear that our menu didn't meet your expectations. We will certainly reconsider your perspective for the betterment of our menu offerings. Our goal is always to deliver top-level service, so your feedback about your experience is truly valuable to us. Rest assured we'll look into this matter, aiming our efforts towards making improvements where needed. Once again, your open comments are greatly appreciated. We endeavor to use this as a chance to enhance ourselves and are eager to present you with an improved experience on your next visit. Regards, Tejas Jani Duty Manager.

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Thu Apr 17 22:50:10 IST 2025

Dear Kovid Agarwal, It's wonderful to hear that you had a great experience at our property. The location is indeed one of our main highlights and we're glad you found it convenient. Your appreciative words for our hospitality, cleanliness and well-mannered staff truly mean a lot to us. It is our constant endeavor to provide well-trained staff who upholds our high-quality service standards. We're pleased to know that we were up to the mark during your visit. Our culinary team continually strives to offer a varied and delectable menu. Knowing you appreciated the quality and variety absolutely made our day. You've very specifically pointed out about the attractiveness of our property and we couldn't be happier. We put in a lot of thought into making our premises beautiful, comfortable and a delight for the senses. Your feedback strengthens us in our mission to deliver unforgettable experiences. We hope that we will be your destination of choice during your future visits. We look forward to welcoming you back soon. Regards, Tejas Jani Duty Manager.

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Tue Mar 18 23:17:19 IST 2025

Dear Darshan Patadia, Appreciate the feedback. We're dedicated to improving cleanliness standards in all areas to enhance guests' stays. Regards, Ayub Chotiyara Duty Manager

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Wed Mar 05 23:14:05 IST 2025

Dear Aniket Singh, We appreciate your detailed feedback! We're pleased to know you enjoyed our location, service, and dining. We will certainly take your sug Regards, Ayub Chotiyara Duty Manager.

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Fri Mar 28 14:21:48 IST 2025

Dear Anurag Awasthi, Delighted to hear about your terrific experience at our resort. We'll commend Asha and Narmada on their remarkable service. Regards, Ayub Chotiyara Duty Manager

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Thu Apr 03 09:09:27 IST 2025

Dear Amit Kumar Sharma, Delighted you enjoyed your stay and our activities. Your satisfaction is our goal. Regards, Tejas Jani Duty Manager.

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Sat Jan 25 20:04:17 IST 2025

Dear Guest, I would like to take this opportunity to thank you for the review that you have written about us. I have shared the feedback with the team and have noted the concern. I would very much like to welcome you back to the hoteal the next time you are visiting Pune. Rajesh Pandit Hotel Manager Royal Orchid Central Pune

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Fri Sep 19 08:24:19 IST 2025

Dear Mr. Shah, Thank you so much for sharing your wonderful feedback. We are delighted to know that you enjoyed the beautiful location, our food, amenities, and service. It gives us great joy to learn that you both had a memorable stay with us. Your kind words truly motivate our team to continue delivering the best experiences for our guests. We look forward to welcoming you back soon for another enjoyable stay.

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Fri Jan 17 15:32:10 IST 2025

Dear Mridula Prahladka, We're truly delighted to hear that you enjoyed your stay with us. It’s our priority to provide a top-notch experience, and we're glad we could live up to your expectations. Reading your positive comments about our courteous staff and the evening offerings of toast, games, and music really makes our day. We take pride in catering to our guests' needs and we're overjoyed to receive your compliments and appreciation. Your feedback makes us believe in the work we do to ensure all our guests have a memorable stay. Looking forward to welcoming you back in the near future! Regards, Rakesh Singh Front Office Manager

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Mon Jan 06 15:31:20 IST 2025

Dear Jayesh Mistry, We are thrilled to hear about your rewarding experience at our establishment. It's fantastic to hear that you appreciated our cosy environment as well as the traditional welcome with local music. We take great pride in offering excellent hospitality, with enjoyable amenities like in-house games. Knowing that you found our food delicious also brings joy to our team, as they work diligently in providing tasty menus. We're glad that our location fulfilled your wishes being in proximity to the view point. It’s great that you found our staff to be of high skills, as we put in a lot of thought into building a competent team. The fact that you thoroughly enjoyed our daily high tea is an added bonus for us. We are overjoyed that you had such a pleasing time and we look forward to extending our hospitality towards you once again. Regards, Rakesh Singh Front Office Manager

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Fri Jan 03 16:03:19 IST 2025

Dear ANKUR MAHESHWARI, We're pleased to hear that you appreciated our prime location, comfortable rooms, and top-notch facilities. Your commendation of our polite staff is also very much appreciated! We're constantly striving to provide our guests with the best possible service. Regarding your comment about the food, we appreciate your feedback and take it to heart. We're continuously working on improving every aspect of our services including our variety of food options. We assure you that we'll do our utmost to enhance our dining experience. It's great to know that overall, you had a pleasant stay with us. Feedback like yours encourages us to always strive to meet our guests' needs and expectations. Your comments are valuable in helping us maintain a high quality of service and we look forward to the opportunity of welcoming you back soon. Regards, Rakesh Singh Front Office Manager

The Fern Gir Forest Resort, Sasan Gir - A Fern Crown Collection Resort has replied on Sat Dec 28 23:27:55 IST 2024

Dear Somnath Saha, We appreciate your feedback highlighting our property's structure and our courteous staff. We strive for excellence and we are always seeking ways to improve our services. Your comment about maintenance and cleanliness is noted, we recognize the importance of these aspects in providing a comfortable stay for our guests. We assure you that appropriate measures will be initiated in order to enhance our services in these respects. Your constructive comments are valuable to us, as they help us focus on areas where we can further improve. Your satisfaction is our highest priority and we look forward to welcoming you again, ensuring your next stay is even more pleasant. Regards, Rakesh Singh Front Office Manager