The Fern Leo Resort & Club, Junagadh, Gujarat

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Wed Nov 26 00:49:49 IST 2025

Dear Mr. Gurjar, We appreciate your direct input about your experience at our hotel, Lilan. Feedback from our guests is indispensable and helps us improve. We're sorry to hear that you were disappointed with the quality of our beds. Rest assured, your comment is noted and we'll strive to improve this aspect. Also, we understand that cleanliness is of utmost importance and we'll ensure higher standards are met. We're happy to hear that the size of the room met your expectations and hope that it contributed to a comfortable stay. While you found our food to be ok, we would love to hear any specific comments or suggestions you might have in our efforts to enhance your future dining experience with us. Remember a 'like home' experience is what we aim for. We appreciate your straightforward remarks and hope for an opportunity to provide you with a superior stay in the future. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat

Dear Ms. Aher, We're thrilled to hear straight from you about your delightful experience at our establishment. It truly warms our hearts to know you appreciated our picturesque location close to the stunning Girnar hills. It's our foremost endeavor to provide our guests with unforgettable experiences in the heart of nature. We're glad that our culinary offerings were up to your expectations. Our team puts a lot of effort into preparing a variety of refreshing dishes to suit all tastes. On top of that, we're happy that our swimming pool added an extra dash of fun to your stay - we pride ourselves in offering unique, enjoyable features for our guests. We are happy to know we hit the mark for you. Your generous remmarks are motivating, and we pledge to continue striving hard in delivering outstanding services along with memorable experiences. Next time you plan to enjoy the serenity of nature and seek a tranquil retreat, please remember your home away from home. Your continued patronage is sincerely appreciated and we hope to be part of your future travel plans. Stay connected! Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Mon Nov 24 19:47:24 IST 2025

Dear Ms. Pangaonkar, We're delighted to hear about your positive experience at our property! The location indeed is one of our strongest suits and we're glad that you liked it. Your words of appreciation on the cleanliness and maintenance are truly encouraging. We continuously strive to offer the best service to our guests and it is great to know that our staff lived up to your expectations. We are immensely pleased that you enjoyed the authentic Gujarati cuisine served at our hotel. Our culinary team always aims to provide our guests with a delightful dining experience, using the freshest ingredients and traditional recipes. We are thrilled that we were successful in providing you the same. Your positive feedback serves as a motivation for our team to continually provide excellent service and a memorable experience for all our guests. We believe each guest has different preferences and we strive to cater to all these varied needs. Our team looks forward to your next visit. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Mon Nov 24 19:48:02 IST 2025

Dear Mr. Malladi, We're thrilled to learn that you enjoyed every aspect of your stay, from our prime location to the hospitality provided by our team. It's great to know that the food, particularly our buffet, delighted you and the service you received was personalised. We pride ourselves on creating a friendly yet professional culture, so this feedback is very rewarding. Your wonderful comments serve as a testament to the experience we aim to create for all our guests. It's always our aim to provide memorable moments, and it's fantastic to hear we achieved just that during your two-night stay. Do visit us again soon for another outstanding experience. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Sat Oct 18 00:24:09 IST 2025

Dear Mr. Pithiya, We're delighted to hear about your positive experience at our property! It brings us immense joy to know that our hard work paid off and our cooperative staff, well-managed premises and amenities lived up to your expectations. We always strive to offer the best to our guests, and your feedback clearly illustrates that we are on the right path. Your words about the front desk staff being cooperative are encouraging and will certainly motivate them to keep up the good work. We hope you will consider us for your future visits and we promise to deliver an even better experience. Feedback from esteemed guests like you inspires us to continue our journey towards excellence. Looking forward to welcoming you back soon. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Sat Oct 18 00:24:33 IST 2025

Dear Mr. Mehta, We're over the moon to read your review! Your positive comments regarding our service, the food, and our staff made our day. It's brilliant to know you found our staff courteous and the overall atmosphere at the hotel homely. It is our aim to provide a relaxing and friendly atmosphere to make our guests feel they are truly at their second home. It's heartening to see we were successful in our endeavors with your visit. Your feedback is a great motivator to keep us aimed at providing great experiences for our guests. We look forward to the pleasure of hosting you again soon! Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Sat Oct 18 00:24:20 IST 2025

Dear Mr. Bhattacharjee, We're thrilled to hear about your fabulous experience at our hotel. Knowing that you enjoyed the cleanliness of our rooms, courteous staff, stunning views, and delicious food brightens our day. It's our aim to provide excellent service and we strive to ensure each guest is provided with a memorable experience throughout their stay. Your feedback is very valuable to us and will surely motivate our team to continually deliver high-quality hospitality. It would be our pleasure to welcome you back soon for another wonderful stay. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Tue Sep 30 12:02:16 IST 2025

Dear Mr. Patel, We're pleased to hear that you appreciated our spacious rooms, the amenities we offer, as well as our excellent location near Girnar. We take pride in our food and staff and love to hear when our guests find them commendable. We've taken note of your constructive feedback concerning inconsistent cleanliness and delayed service. Your comments help us identify the areas where we can better our services. We have addressed these issues with our housekeeping and service team and have implemented measures to improve these aspects of our guest experience. Regarding the maintenance issues you've mentioned, we've already put a plan in place to ensure timely resolution to minimize any inconvenience. We aim to make the Fern Leo Junagadh an enjoyable and comfortable retreat for all our guests and your mentioning of it as a place offering value for money, and being best for leisure or family visits assures us that we are heading in the right direction. Again, your feedback is highly valued. We look forward to making your next stay even more satisfying and pleasant. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Tue Sep 30 12:02:28 IST 2025

Dear Mr. Ramchandani, We’re absolutely thrilled to know about your pleasant experience at our place! Delighted to know our warm hospitality met your expectations and that our top-notch culinary delights were well received. Indeed, our location is one of the features that we're very proud of and it seems it came as a convenience to you. Great to know that our staff delivered the right level of courteous service making you feel right at home! Your kind words about our swimming pool have also been taken to heart and will surely be cherished. We always strive to give our guests the best of experiences and it's good to know that your time with us was enjoyable. We hope to have more opportunities to extend our hospitality to you in the future. Your feedback is greatly appreciated and encourages us to continue our relentless pursuit of superior guest experiences. We're fervently looking forward to your return for yet another fantastic stay! Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Fri Sep 05 15:34:55 IST 2025

Dear Mr. Basiya, We're delighted to read your positive feedback about your experience staying with us. It's wonderful to know that you appreciated the cleanliness of our rooms and the cooperative nature of our staff. We always aim to provide the highest standard of service to our guests. We're particularly pleased that you enjoyed the food and the location, and that overall, you had a very good experience. We strive to ensure satisfaction for all our guests, so it's very reassuring when we hear directly from you about how successful we've been in achieving that goal. We're looking forward to welcoming you back in the future. Your satisfaction serves as our motivation to continue providing the level of service that you experienced. We appreciate your positive feedback and we're looking forward to your next visit. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Fri Sep 05 15:35:12 IST 2025

Dear Mr. Mehta, We are thrilled to know that your stay with us was to your satisfaction. Our team continuously strives to ensure that guest needs and comforts are prioritized. It is wonderful to know that you appreciated the service provided by our staff and also liked our food offerings. Your note on our proximity to the rope way and the view of the Girnar Mountain adds to the delightful experiences we strive to provide our guests. We are delighted that our wide range of facilities like the clubhouse and badminton court have positively contributed to your stay. Your feedback is very valuable, as it helps us better our services and facilities. Looking forward to hosting you again for another memorable stay with us. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Sun Aug 24 18:39:38 IST 2025

Dear Mr. Charania, We're really sorry to hear about your unfavorable experience at reception during your check-in. We understand how unsettling it can be to be kept waiting, especially when schedules are tight. We aim to provide efficient services to our guests, and clearly, we fell short this time. We would like you to know that we take this feedback seriously and will ensure such delays do not happen in the future. It’s certainly not reflective of the quality of service we strive to offer. We appreciate you taking the time to bring this to our attention. We hope this incident will not deter you from choosing to stay with us again in the future. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Thu Aug 21 00:57:51 IST 2025

Dear Guest , We're thrilled to hear that you had an enjoyable stay at Fern Leo Junagarh. Your praise about the excellent service in terms of our food, ambience, and cleanliness certainly made our day. We aim to provide top-notch service in all aspects, and it's heartening to see that you recognized and appreciated our efforts. Your comments will definitely be shared with the entire team, as it undoubtedly serves as a great motivation for them. As a valued guest, your feedback is extremely important to us. We will strive to continue to provide this high level of service consistently and look forward to welcoming you back in the not-too-distant future. Should you have any other recommendations or suggestions that would enrich your next visit, please feel free to share. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Tue Aug 19 23:23:18 IST 2025

Dear Mr. Ayer, We're thrilled to hear that you enjoyed your stay with us and appreciated the beauty of both our location and property. It's fantastic to hear that our luxury amenities contributed to a wonderful experience for you. Also, it's encouraging to know that our service and staff met your expectations. Your positive feedback motivates us to continue to excel in our hospitality. We look forward to your next visit and promise to provide an even better experience. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Sat Aug 16 00:13:31 IST 2025

Dear Mr. Chaudhary, We're thrilled to read your feedback and know that you enjoyed the discounts made available for the resort. It's always our mission to offer the best value deals for our customers, so we're glad we hit the mark for you. We're committed to keep providing our guests with great deals and seamless booking experiences. Don't hesitate to check out our platform for more special offers and amazing deals, plus enriching travel experiences. We're always here to help you create memorable travel stories! We look forward to serving you again. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Mon Aug 11 21:03:42 IST 2025

Dear Ms. Parmar, We're thrilled to hear that you enjoyed your stay with us! It's always great to know that our guests find our services excellent and our rooms comfortable. We're especially pleased that you loved our rooms which offer clear views of the amazing mountains cape. It's indeed a special experience that we love offering our guests. We look forward to warmly welcoming you back soon and hope to provide another memorable stay. Thanks & Regards Vivek Dubey General Manager

The Fern Leo Resort & Club, Junagadh, Gujarat has replied on Fri Sep 05 15:35:24 IST 2025

Dear Ms. Goswami, We are thrilled to hear that your experience with us was amazing, and you appreciated our location. It's great to know that you were satisfied with the hygiene maintained and the cooperation provided by our staff. Indeed, the entire teams are driven by providing exceptional service to all our esteemed customers like you. We are also delighted to know that you loved your stay with us. Encouraging reviews like yours inspire us to work even harder and exceed our guest's expectations. Your recommendation to others is much appreciated and we take this as a compliment. We hope to have the pleasure of welcoming you back soon! Thanks & Regards Vivek Dubey General Manager