The Fern Residency, MIDC, Pune

The Fern Residency, MIDC, Pune has replied on Thu Sep 18 19:19:12 IST 2025

Dear Akhila Nagaraj, Greetings for the day!!! We are pleased to hear that your stay with us was enjoyable and exceeded your expectations. It's wonderful that our front desk provided you with exceptional care, ensuring your stay and travel was smooth. Our team's commitment to making our guests feel well cared for is a vital part of what we do. We're also delighted that our food service was to your liking. Our kitchen staff works tirelessly to prepare diverse menus and serve delicious meals, so they'll be thrilled to hear your feedback. Your experiencing an excellent stay is our ultimate goal and we are thrilled we were able to achieve that for you. If you have any further feedback or suggestions for improvement, we'd greatly appreciate it as it will help us grow. We look forward to hosting you again. Best regards Ambadas Dusange General Manager

The Fern Residency, MIDC, Pune has replied on Mon Jul 21 21:48:33 IST 2025

Dear Arvind Kumar, Greetings for the day!!! We're delighted to hear your positive remarks about your experience at Fern MIDC, Pune. Knowing you enjoyed our food and felt it was value for money brings us great pleasure. Our team always endeavors to give top-notch service, and your recognition motivates us to strive even harder. We appreciate your high recommendation and would love to offer you another memorable experience the next time you visit. Should you wish to try something different on our menu, or have any special requests during your next visit, feel free to let us know. We always look forward to serving you. Your feedback is highly valuable to us and helps us in continual improvement. Best regards Ambadas Dusange General Manager

The Fern Residency, MIDC, Pune has replied on Mon Jul 21 21:48:48 IST 2025

Dear Ikkurthy Venkata Satya Samanvitha, Greetings for the day!!! We're delighted to hear that you had such a wonderful experience with us. Your kind words about our food and accommodations truly made our day. We strive to provide a top-notch stay for all our guests and it fills us with happiness knowing we were able to exceed your expectations. Looking forward to offering you the same enjoyment during your future visits. Please do not hesitate to share any suggestions that could make your future stays even better. Your satisfaction is our highest reward and we appreciate your feedback immensely. Bestregards Ambadas Dusange General manager

The Fern Residency, MIDC, Pune has replied on Thu Jul 24 16:08:05 IST 2025

Dear Nitin Kapoor, Greetings for the day!!! We value your feedback and it's disheartening to hear about your experience. The missing gym and AZU lounge were temporarily closed due to renovations, and we regret the miscommunication. We have passed on your concerns about the quality of food to our culinary team for improvement. Similarly, we are addressing the issue of providing assistance on arrival directly to our front-desk team to ensure such instances don't occur again, as we understand the importance of first impressions. We strive to provide value for money and are distressed that we couldn't meet your expectations this time. With a pledge to improve every aspect of our service, we hope for another chance to serve you better in the future. Best regards Ambadas Dusange General manager

The Fern Residency, MIDC, Pune has replied on Thu Jul 24 16:08:23 IST 2025

Dear Nitin Kapoor, Greetings for the day!!! We value your feedback and it's disheartening to hear about your experience. The missing gym and AZU lounge were temporarily closed due to renovations, and we regret the miscommunication. We have passed on your concerns about the quality of food to our culinary team for improvement. Similarly, we are addressing the issue of providing assistance on arrival directly to our front-desk team to ensure such instances don't occur again, as we understand the importance of first impressions. We strive to provide value for money and are distressed that we couldn't meet your expectations this time. With a pledge to improve every aspect of our service, we hope for another chance to serve you better in the future. Best regards Ambadas Dusange General manager

The Fern Residency, MIDC, Pune has replied on Sat May 31 13:28:49 IST 2025

Dear Rajesh R, Greetings for the day!!! We value your feedback and are pleased to know that you had a comfortable stay at our property and found our pricing reasonable. We're constantly striving to offer the best to our guests and your points concerning the food and housekeeping services have been noted. These insights are truly helpful as they aid us in maintaining our performance and improving our services wherever necessary. Rest assured, your observations will be addressed with the concerned departments for immediate improvements. We hope for an opportunity to deliver an enhanced experience on your next visit. Best regards Ambadas Dusange Operation manager

The Fern Residency, MIDC, Pune has replied on Tue Apr 29 16:28:20 IST 2025

Dear HUSAIN GANGARDIWALA, Greetings for the day... We're so glad to hear about your wonderful experience at our restaurant! Hearing that you enjoyed all aspects of our establishment, from the food, to the ambience, the location, the staff, and our hygiene standards truly makes our day. Your positive feedback gives us the motivation to work even harder to maintain the quality of our service. We always aspire to give our customers an exceptional dining experience and it's heartening to know we were successful in our efforts. So whether it's a casual dinner, a special occasion, or just a quick bite, we would love to serve you again. Happy eating! We'll strive to keep meeting your expectations in the future too. Looking forward to your next visit. Best regards Ambadas Dusange Operation manager

The Fern Residency, MIDC, Pune has replied on Tue Apr 15 18:19:56 IST 2025

Dear NITIN SHINDE, Greetings for the day!!! Noted your feedback. We're striving to improve amenities, variety in food and services. Best regards Operations Manager

The Fern Residency, MIDC, Pune has replied on Tue Mar 25 15:32:33 IST 2025

Dear Hemant chaudhari, Greetings for the day!!! Noted all points. We'll work on room size, add facilities, diversify breakfast & update property. Best regards Operation manager

The Fern Residency, MIDC, Pune has replied on Fri Mar 28 15:17:08 IST 2025

Dear Brijrajsinh Jadeja, Greetings for the day!!! We're delighted to know that you had a smooth and enjoyable business stay at our hotel. It's wonderful to learn that our strategic location was beneficial to your trips to Bhosari MIDC and Chakan MIDC. We believe that excellent service is vital and it warms our hearts to hear how our staff was able to assist you effectively with your queries. It's equally gratifying to know that you found our pricing cost-effective. We sincerely appreciate your recommendation and making time to share your positive experience with us. We hope to serve you again in the future! Best regards Ambadas Dusange Operation Manager

The Fern Residency, MIDC, Pune has replied on Fri Mar 28 15:16:54 IST 2025

Dear Jolly Guha Chandel, Greetings for the day!!! We appreciate that you took time to write a detailed review of your stay at our property. We're glad to know that you found our rooms, reception, lift and services up to your satisfaction. Please note we've considered your feedback concerning the location of our property and the numerous entry steps, keeping in mind our future improvements. We are sorry to hear about your trouble with the electric appliance. It is our commitment to provide our guests with state-of-the-art amenities and your feedback will immensely help us to resolve the issue promptly. You can be assured of its fine tuning. We're delighted to learn that you found our breakfast services accommodating. Our team always strives to offer the maximum comfort and convenience for our guests, even at early hours. Your encouraging words will inspire us in serving you better in future. We look forward to hosting you again soon. Best Regards Ambadas Dusange Operations Manager

The Fern Residency, MIDC, Pune has replied on Mon Feb 03 15:32:08 IST 2025

Dear Mahesh Goyal, Greetings for the day! We're delighted to know you had an enjoyable experience at our business hotel. It's wonderful to hear you found the location perfect for your needs and the breakfast excellent. We certainly agree that our breakfast buffet offers a great variety of vegetarian options and we are thrilled knowing you were impressed with the quality of the ingredients used. Also, we're particularly pleased to hear that you enjoyed the poha - it's a favorite among our guests! We'll ensure your compliments reach our staff and we look forward to enhancing your dining experience even more on your next visit. Best regards Ambadas Dusange Operation Manager

The Fern Residency, MIDC, Pune has replied on Tue Jan 21 23:48:32 IST 2025

Dear Brijmohan Nishad, Greetings for the day! We are delighted to read your positive review about our hotel. It brings us great joy that our neat and clean premises, our staff's courteous service particularly Samarth, left a positive impression. The food quality, including breakfast and dinner buffet, has always been a matter of pride for us and we're thrilled that you enjoyed it. We look forward to continually serving you with the same standards. Your satisfaction is our utmost priority. We hope to see you back soon. Best regards Ambadas Dusange Operation Manager

The Fern Residency, MIDC, Pune has replied on Wed Jan 15 15:53:14 IST 2025

Dear Shrenik Jain, Greetings for the day! We greatly appreciate you taking the time to share your review with us. It is heartwarming to know that you enjoyed your stay and our staff was able to assist you in a timely manner. Our team, from housekeeping to security, thrives on this kind of feedback. Knowing that our clients feel taken care of, and are recognizing the hard work we put into maintaining the highest standards, is indeed priceless. Your kind comments regarding the recovery of your charger and duffle bag reflect the commitment we have to our guests. Lost items can cause unnecessary stress, and it is a task we take very seriously to return belongings to their rightful owners. We hope that these small gestures of attention from our staff have helped in creating an even more pleasant memory of your stay with us. We look forward to welcoming you back in the future to create more positive experiences. Best regards Ambadas Dusange Operation manager