The Fern Residency, Satara Maharashtra

The Fern Residency, Satara Maharashtra has replied on Tue Oct 07 12:11:07 IST 2025

Dear Akhil Sir, We greatly appreciate your constructive feedback. Your comfort is our priority and we are delighted to know you appreciated the size and cleanliness of our rooms, as well as our service standards. Your comment about the absence of a fan in the room has been duly noted. We are continuously looking for ways to improve guest experience, and will certainly consider this as part of our ongoing efforts. In relation to staff friendliness, this is something we shall indeed emphasize upon. Positive interactions are crucial for an enjoyable and welcoming environment, hence it is essential our staff maintain a cheerful demeanor. Rest assured, this is something we will prioritize in our employee training sessions. Again, we appreciate your honesty as it helps us understand where we shine and where we need to polish. We look forward to hosting you again and delivering an even better experience. Regards, Sayali Jagtap Duty manager

The Fern Residency, Satara Maharashtra has replied on Tue Oct 07 12:10:53 IST 2025

Dear Vellambi Ma'am, We are heartened to receive your positive feedback. The convenient location of our establishment is indeed one of the highlights we are proud of. Your recognition of our excellent amenities, spacious rooms, and cleanliness reaffirms the efforts we put into providing the best for our guests. Moreover, knowing that our dedicated staff successfully fulfilled your needs and expectations brings us immense satisfaction. They work tirelessly to ensure every individual feels welcomed and taken cared of, so your kind words will undoubtedly uplift their spirits. Notably, we pride ourselves on the quality and variety of our breakfast, so to hear your praise about it truly delights us. Offering fresh, excellent food to kickstart our guests' days is indeed one of our top priorities. We constantly strive to refine and enhance the experiences of all our guests, and your encouraging feedback is vital in that regard. We look forward to welcoming you back for another wonderful stay in the future. Regards, Sayali Jagtap Duty Manager

The Fern Residency, Satara Maharashtra has replied on Tue Oct 07 12:11:21 IST 2025

Dear MANGESH Sir, We appreciate your feedback and are glad to hear that you had a good stay with us. Our team strives to ensure all guests have a positive experience, and we're delighted our front desk staff accommodated your late check-in seamlessly. We also take pride in offering a delicious breakfast and maintaining a clean and comfortable environment in all our rooms. We're looking forward to hosting you again in the future. Regards, Sayali Jagtap Duty manager

The Fern Residency, Satara Maharashtra has replied on Sat Oct 04 00:36:36 IST 2025

Dear Prabir Sir, We're delighted to hear you had a pleasant stay with us and found our team courteous and helpful. Our staff prioritize making guests feel comfortable and attended to, and your acknowledgement of their efforts is appreciated. We hope you were able to relax and enjoy the beautiful surroundings of Satara. Your enjoyment and satisfaction mean a lot to us, and we're happy you took the time to share your positive experience. We look forward to welcoming you back in the future! Regards, Sayali Jagtap Duty Manager

The Fern Residency, Satara Maharashtra has replied on Thu Sep 25 23:10:28 IST 2025

Dear Dr Shreekantha Acharya, We're absolutely delighted to read about your positive experience. The location, cleanliness, and serene ambiance of our facility have always been our top priorities, and it's satisfying to hear that they contributed to your pleasant stay. We also appreciate your kind words about our spacious parking area and family-friendly environment; we continuously strive to cater to all the needs of our guests, whether they are adults or children. It's pleasing to hear that our staff lived up to your expectations. Our team takes pride in providing exceptional service to all our guests, and reading your glowing commendation reaffirms our commitment to this mission. Your positive feedback serves as a great motivator for our team to maintain the high standard of hospitality we're known for. We're looking forward to hosting you and your family again soon. Don't hesitate to reach out if there's anything we can do to make your future stays even more comfortable and enjoyable. Regards, Sayali Jagtap Duty Manager

The Fern Residency, Satara Maharashtra has replied on Thu Sep 25 23:10:12 IST 2025

Dear Ishwinder Sir, We appreciate your candid feedback regarding your recent stay. We are glad you found our rooms spacious and our location convenient. However, we regret that some aspects of your stay didn't meet your expectations. The cleanliness issue in the washroom door is definitely something we will pass on to our cleaning team for immediate rectification. Additionally, we will also refresh staff training, especially on the importance of professionalism and knowledge about our amenities, to enhance our hospitality service. About the breakfast, we strive to meet diverse tastes and preferences of our guests and hence, your feedback will be useful to make necessary improvements. We sincerely hope that these mishaps wouldn't dissuade you from staying with us again, as we are confident we can make your next stay delightful. Regards, Sayali Jagtap Duty Manager

The Fern Residency, Satara Maharashtra has replied on Sat Sep 06 23:41:29 IST 2025

Dear Tushar Sir, It's wonderful to hear that your stay was enjoyable and the location was convenient for your needs. We absolutely agree that our spot brings a lot of perks with it, especially regarding the highway connectivity. Your kind acknowledgment of our ambiance and staff truly brightens our day. On the side note, we'll certainly look into the issue related to the restaurant waiting times. It’s essential to us that our guests have a smooth and enjoyable experience, and this extends to dining as well. We value your feedback and it guides us in making necessary improvements. Your suggestion has been taken onboard and we have already started to optimise our operations to ensure quicker service. Do visit us again soon, we are looking forward to serving you better in the future. Regards, Sayali Jagtap Duty manager

The Fern Residency, Satara Maharashtra has replied on Thu Sep 18 19:09:44 IST 2025

Dear ashwini Ma'am, We're extremely elated by your generous feedback regarding your stay at our hotel. It's wonderful to hear that you appreciated the spaciousness of the rooms and large balconies that we offer. Hygiene and cleanliness are aspects we take utmost pride in and we're glad you had a positive experience with them. It is pleasing to know that our dedicated team left a lasting impression on you with their service. Your words of praise really help to motivate us to continue to deliver the best service. We are thrilled that we were able to contribute effectively to your pleasant stay. It is wonderful to receive validation that our guests are enjoying their experience with us. We look forward to seeing you again and striving to make your future stays as enjoyable as this one. Regards, Sayali Jagtap Duty Manager