The Fern Residency - Yeshwanthpur, Bengaluru

The Fern Residency - Yeshwanthpur, Bengaluru has replied on Wed Sep 03 02:47:53 IST 2025

Dear Guest, We appreciate your feedback and are very pleased to hear the positive aspects of your stay. However, it is quite disheartening that you encountered issues with the washroom size and shower placement leading to water spills. We understand how inconvenient this would have been and we're sorry for any discomfort caused. Rest assured, we take your experience seriously and would like to assure you that we'll consider your comments while making future changes. The goal is to improve overall guest experience and your input, both positive and negative, always helps us strive towards that aim. We would also like to inform you that all rooms have different configurations, and on your next visit, kindly state your preferences and we will be more than happy to accommodate them if available. We hope these issues did not overshadow the enjoyable aspects of your stay and you will choose to stay with us in future where we can offer you a very different experience. Thanks again for sharing your experiences. Your insights are invaluable in helping us improve. Warm Regards, Somnath Sinha General Manager

The Fern Residency - Yeshwanthpur, Bengaluru has replied on Fri Sep 05 00:03:52 IST 2025

Dear Guest, It's really important to us to hear feedback from our guests and your comments are valued. We're glad the strategic location of our hotel met your needs effectively, and it's great that you enjoyed our food offerings too. It’s evident, however, that we have areas that we need to improve upon and we sincerely appreciate your suggestions regarding upkeep and renovation. We’re currently in the process of planning to revamp our property and your feedback will help in directing these improvements. Rest assured, we'll strive to ensure a better environment for our guests in future. We hope to have another chance to impress you soon. Warm Regards, Somnath Sinha General Manager

The Fern Residency - Yeshwanthpur, Bengaluru has replied on Fri Sep 05 00:04:01 IST 2025

Dear Guest, We are absolutely delighted that you had an enjoyable experience during your business trip to Bangalore. It warms our hearts to know that the room size, cleanliness, and city view appealed to you. We take pride in maintaining high standards of cleanliness and comfort for our valued guests. We're equally pleased to hear your compliments about the food. We continuously strive to serve the best culinary delights to our patrons and your feedback validates our effort. Moreover, your compliments about our staff have been well received. We are fortunate to have a team that genuinely cares about offering personalized service to our guests. We ensure that everyone feels respected, valued, and well looked after. Your positive comments will serve as an added motivation to our team. We are committed to making sure each visit to our hotel leaves our guests with a distinctive positive impression. We are eagerly looking forward to your next visit. Warm Regards, Somnath Sinha General Manager

The Fern Residency - Yeshwanthpur, Bengaluru has replied on Fri Sep 05 00:03:40 IST 2025

Dear Guest, We are thrilled to know that you enjoyed our services as well as the quality of our food. It is our constant endeavor to satisfy our clientele and offer the best we possibly can. We value your feedback and appreciate your recommendation. It surely encourages us to strive for the best. We look forward to serving you and your colleagues in the superlative manner we pride ourselves on. Ensuring your utmost satisfaction will always remain our priority. We hope you visit us again soon! Warm Regards, Somnath Sinha General Manager

The Fern Residency - Yeshwanthpur, Bengaluru has replied on Fri Sep 05 00:04:18 IST 2025

Dear Guest, We appreciate your feedback. We are thrilled to hear you found the location to be excellent. We are also pleased that you liked our breakfast spread. Meanwhile, we acknowledge your concerns regarding the room odor and the quality of the food served for dinner. As we continue to strive for better performance, we assure you that these issues have been addressed and taken up with our housekeeping and culinary teams. Your feedback about the service speed is also of great value to us. Being remarkably customer-focused, we are taking immediate measures to ensure efficient and speedy services. Lastly, your comment on the cold Dosa served is indeed alarming and certainly not reflective of our dining standards. We have communicated it to the relevant team for review and improvement. We sincerely hope these incidents do not deter you from giving us another chance to serve you better and, assure you of a far superior experience on your next visit. Warm Regards, Somnath Sinha General Manager

The Fern Residency - Yeshwanthpur, Bengaluru has replied on Thu Aug 21 01:01:31 IST 2025

Dear Guest, We are thrilled to hear that you had such a positive experience with us. Knowing you enjoyed the room, service, and food gives us immense satisfaction. It seems you thoroughly enjoyed our breakfast buffet too! Your positive comments about it being worth every single rupee spent acknowledge the effort we put into crafting our spread. We constantly strive to offer the best to our guests. Your feedback is highly appreciated and will inspire our team to provide even better service in the future. Remember our doors are always open and we look forward to serving you again on your next visit. Warm Regards, Somnath Sinha General Manager