The Fern Seaside Luxurious Tent Resort Diu

The Fern Seaside Luxurious Tent Resort Diu has replied on Mon Sep 08 03:57:52 IST 2025

Dear Mr. Ojha, We're disheartened to hear about your disappointing experience. Your feedback about the resort overshadowing the sea view is noted. Our aim is to provide an unparalleled experience to all our visitors. We understand your perspective about the resort's costs. It's important to mention that the pricing is determined not only based on the location, but also the facilities and services provided. However, it's evident we fell short of catering to your expectations. We're always striving to strike a balance between the quality of our amenities and our rates. We greatly value your feedback and we'll make sure to reevaluate our features and pricing to ensure value for money for all our guests down the line. Your voice plays an integral role in how we conduct our business and improvements needed, and we would love to see you again with improved services and amenities. Hiren Joshi Operation Manager

The Fern Seaside Luxurious Tent Resort Diu has replied on Fri Aug 29 16:05:35 IST 2025

Dear Mr. Bhargav Makwana, We appreciate your feedback and understand your concerns about the pricing, but we assure you that we strive to provide the best value considering the overall services and facilities we offer. We also take pride in maintaining cleanliness and creating a comfortable environment for our guests. We do acknowledge your observation regarding the limited facilities and we are constantly working on improving and including more amenities for a better stay experience. Your concerns have been conveyed to the management and they will consider it while planning future improvements. In the meantime, we hope you were able to enjoy the ones we do offer. We hope to see you again soon, and promise that we will strive to exceed your expectations in the future. We appreciate you choosing us for your stay and taking time to share your opinion. Hiren Joshi Operation Manager

The Fern Seaside Luxurious Tent Resort Diu has replied on Thu Aug 14 19:08:48 IST 2025

Dear Sir, We are delighted to hear such great feedback from you! It is absolutely wonderful to know that our staff's attentiveness satisfied you and your family's needs. Hearing that they were able to accommodate special dietary needs, particularly for the little ones, truly warms our hearts. Our ultimate goal is to create a comprehensive dining experience for our guests that extends beyond just the meals; from a warm welcome when you arrive to the overall comfort throughout your time with us. It seems we achieved our goal with you. Moreover, your acknowledgment of the authenticity of our flavors is greatly appreciated. Our culinary team works diligently to preserve the authentic taste in each dish they create, so to hear that their efforts have resonated with you is truly fulfilling. Looking forward to serving you and your family again soon, always with our best cuisine, hospitality, and a touch of warmth for a memorable dining experience. Your encouraging feedback makes us strive harder in creating experiences that are worth reliving. Hiren Joshi Operation Manager

The Fern Seaside Luxurious Tent Resort Diu has replied on Thu Aug 14 19:08:31 IST 2025

Dear Mr. Hitesh Domda, We are delighted to hear about your wonderful experience at our location in Diu. It's heartening to know that you enjoyed your holiday with us. Staff loyalty and effective communication are key to providing a high-quality service, and it's reassuring to know that we hit the mark during your stay. Your feedback will undoubtedly encourage our staff to continue prioritizing the best possible guest experience. We are looking forward to your next visit and promise to deliver an even better service next time! Hiren Joshi Operation Manager

The Fern Seaside Luxurious Tent Resort Diu has replied on Wed Aug 06 00:24:29 IST 2025

Dear JITENDRA CHOTALIYA, We're delighted to hear you enjoyed our prime location, clean accommodations, and our well-maintained swimming pool. It's also great to know that you found our staff friendly during your stay. Your feedback regarding the absence of a bar and the noisy bathroom tent in windy weather is highly appreciated. We strive to continuously improve our facilities and services, and your input will be invaluable in our ongoing efforts. Your satisfaction is our utmost priority and we are pleased that we were able to make your stay enjoyable. We look forward to welcoming you back soon - perhaps next time you can visit the new bar we are planning to introduce following your helpful suggestion. Safe travels! Thanks & Regards Tamash Mili

The Fern Seaside Luxurious Tent Resort Diu has replied on Wed Aug 06 00:24:39 IST 2025

Dear Vinod Nair, We're pleased to hear about your excellent stay at our property! Your positive feedback means a lot to us. It's great to know you enjoyed our ambiance, service, and the delicious food. Enthusiastic guests like you make our job a pleasure. We're thrilled that you're excited to revisit us, and we look forward to offering you the same high-quality experience on your future stays. We are deeply appreciative of your overwhelming support and encouragement. It's truly been a pleasure having you as our guest. As we strive to make our service ever better, we hope to continue welcoming you back for more memorable experiences. Thanks & Regards Tamash Mili

The Fern Seaside Luxurious Tent Resort Diu has replied on Wed Aug 06 00:24:51 IST 2025

Dear ambuj, We're truly saddened to learn of your experience as it doesn't reflect what we strive to provide to our guests. It's regrettable that the cleanliness of the linen didn't meet your expectations. Ensuring cleanliness is one of our top priorities, and we deeply regret any oversights. We have relayed your feedback to our housekeeping department for their attention. It's disappointing that you found our food to be average. We always aim to provide a variety of meals that cater to the preferences of all our guests and we'll take your comments into consideration during our next menu review. Your feedback about the beaches being closed for certain hours is duly noted. We aspire to provide comprehensive information to our guests for a smooth and enjoyable stay. We will ensure such details are shared with all our guests in the future. We also appreciate your comment on the air conditioning requirement in our eco-resort. We always aim to maintain the natural beauty of our surroundings while providing all the necessary comforts to our guests. We'll certainly look into this aspect and make sure to improve. Finally, we apologize that you felt the othe Thanks & Regards Tamash Mili

The Fern Seaside Luxurious Tent Resort Diu has replied on Mon Jul 14 13:35:16 IST 2025

Dear Mr.Solanki, We're delighted to hear that you enjoyed your stay with us. Your compliments about our scenic beach view, flavorful food, and excellent service are much appreciated. We're glad that you had a fantastic dinner experience. Your endorsement is indeed a significant encouragement for us. Your satisfaction inspires us to continuously provide an exceptional experience to all our guests. It was a pleasure to serve you and we look forward to welcoming you back soon. Thanks & Regards Shaikh Manjur.

The Fern Seaside Luxurious Tent Resort Diu has replied on Mon Jul 14 13:35:02 IST 2025

Dear Mr.Verma, We are glad to read that you appreciated the location, ambience, and overall quality of our rooms. You've shared important points and we duly acknowledge them. We are continuously striving to meet all our guest's needs. We will take note of the view specification in your review, to boost our guest's convenience in choosing a room. As for the food, we are always excited to enhance our menus and service. Your feedback plays a significant role in our continual mission to improve. Any extra insight you can give about your food experience would be greatly appreciated. It's certainly our pleasure and mission to ensure that your stay is enjoyable in all its elements. Look forward to hosting you again. Thanks & Regards Shaikh Manjur