The Imperial Hotel & Spa

Smelly rooms, dirty bathrooms, no ventilation, not stayed, left immediately. We could not stay for

I had a good stay

It was a great stay and staffs was good and room was very spacious with balcony also food was good. I will recommend to this hotel for stay

There was very few options in food. Even in veg items. There was a problem with the bedside and other lamps. Service was terrible. They only gave us a single towel for two people. I asked for the tv remote, didn’t get it. Overall, i was afraid to ask about anything else, because they didn’t have anything available!

It’s more bad. Food bad, accommodation bad (all lights in room are not working, bad smell in the room, water was not available in bathroom in the morning.

Quality like 5 star.

The room was very clean, staff members were very decent, cordial and polite. The location is very good, its outer scenery from room was beautiful

The stay was good. Food was okay and makemytrip has always given us a good deal

Lovely property. Great staff. Loved all the services. Staff was kind enough to help us with local taxis and services. Loved it completely.

Please proceed. Thank you. Mo such u lo

Smell in the room, food quality poor, no phone service in room and room was in 4th floor from reception. One day room was not clear when we returned back. Management was so poor. No inhouse laundry

Staff behaviour ms. Sweekriti was very nice, polite and helpful with guest.

Location is not that great however rooms are good. Washroom are too small but clean. Would refer to someone who have their own vehicle

Imperial hotel was very nice and clean rooms are clean staff was so comparative all is well

Awesome room service,. . Food was tasty

Stay was good, hotel staffs are polite and helpful. Food is good. Overall pleasant stay. View from hotel is also good.

it was a very good stay and a good experience. hotel staffs are very responsive and welcoming. we enjoyed our stay.. thank you imperial hotel & spa for your kind service.

nice room and staff behaviour is very good, it's in good location

The rooms were clean and washrooms were also neat and tidy. But the food was not at all good. Even tea was third class, we faced much problem with food as there are no local food shops near by. Mg marg is quite far away from this hotel, you have to take taxi to reach there. I would recommend to improve your food quality and also quantity. 3

Hotel room was good. Staff 's behaviour was also very nice. They were helpful and cooperative. But it's quite far from mg marg. No arrangement of breakfast buffet.