The Kempty Fall Resort

best experience ever neet and clean rooms balcony view was awesome friendly staff affordable price mostly recommended

We booked this resort based on suggestions and observations from MakeMyTrip. However, after arrival, everything except the site location was disappointing. Room service was poor, the kitchen was unhygienic, staff seemed scared and untrained, and there were no proper arrangements for room service. The food quality was bad, and the reception was helpless in addressing issues. Due to severe staff shortage, the overall service quality was very poor. Overall, on behalf of all staying tourists, the experience was unsatisfactory. I do not recommend this resort for anyone planning to stay here.

we had a great experience in kepty fall resort best thing is the view from balcony was very beautiful food was delicious staff was very friendly we also enjoy of bonfires till mid night its reallly good hotel and affordable price.

Good staff and service the view and ambience from hotel was amazing must recommend place for your stay in Mussorie

Loved the place and the view. Staffs were helping, room was clean and spacious and overall experience was very nice

Worst hotel experience of my life! The property is filthy, stinking, and looks nothing like the photos. Location is a nightmare—completely cut off and impossible to reach without hassle. The food was disgusting: cold, stale, and downright inedible. Amenities? What amenities— no hot water, Wi-Fi useless, everything broken. And the staff… unbelievably rude, lazy, and couldn’t care less about guests. Don’t waste your money or your peace of mind here!

When I entered the room I found a small snake and late at night I found a small insect. Also the hotel shown in images were out of commission, it's getting repaired they asked me to stay in another hotel, they mentioned that hotel is also there so go to that hotel and stay over there

Hotel Sahi tha!! Room b sahi tha, Par dusting krne wala tha! Saaf Safaai ki Dhayaan Kam hi rakhte h ye hotel wale!! Washroom ka exhaust Fan khraab tha!! Toilet seat ka Cover Apni dhunn mein edhar udhar naach raha tha!! Sach mein Balcony ko Safaai ki boht jaroorat thi!! Aisa nhi h ki room acha nhi tha, Room Balcony ka view sb Acha tha, Par Safaai pr dhyan dena chahiye!! kide makode Room mein Company garden smjh kr ghoom rahe h🤦‍♀️

Vry Bad experience. No co-ordination amongst the staff. Booked, Paid Full balance, but no rooms left

hotel ka staaf bilkul bas time pass karta rehta hai apna saaman car se room tak khud leke jao vo beth ke dekhte rehte hai or phone chalate rehte hai or jaisa make my trip ke ap me room ke images hai waisa room nai hai etna sara paisa deke hotel essliye book karte hai kyu ki comfort stay chahte hai per make my trip ki app kuch dikhta hai or kuch or he milta hai jitne paise me book kiya tha untne paise layak nai tha

My stay was not good at all. Firstly, when we reached there ,we were offered roomat the second floor and no one was interested in taking our luggage. Secondly, we asked for lunch in the kitchen and there was no food available there. Then the worst thing that happened was in the morning. I wish to have a coffee in the morning. To my surprise there was no kettle in the room and when I called kitchen at 07:30am they told me that kitchen will open at 08:00am. I again called at 08:05 am and they told me it will take time. At 08:30 my husband went, fought in the kitchen and then alas I got my morning coffee. Last, our stay had was with breakfast but again kitchen was clueless about our breakfast. We then asked them to prepare paranthas which were not cooked properly, poha quite spicy and bread butter.

The room was quite big so that’s a positive but didn’t have lift though that’s not a problem as such but light was cut for brief period of time and the staff wasn’t very responsive and have the right attitude in fixing basic things like power cut etc

Good . ..amenities also good...nice view to see also...and big room..balcony... everything is good..

Pleasant stay with a good view. A bit of arrogance in room allocation though. But, I would like to book again for its location.

Location and food is good, but service required to be improve. Vijay

Is location good but the staff behaviour was so good I ask for TV connection they say we have to buy new TVS so our TVS are not running

Location was very close to kempty fall Room was very spacious with the balcony area with great view of mountains Bathroom had hair dryer Geyser and other facilities Staff was nice

,manager behaviour too rude.My suggestion is don’t book this property.

calm,peaceful , clean rooms. food could have been better. overall experience is good due to location and ventilated rooms.

Place was amazing, best views, good staff, great food.